Proclinical Reviews 1,762

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, highlighting their excellent support throughout the entire process. Many people appreciate the personalized approach and the valuable insights provided, making them feel confident and well-prepared. The customer service is frequently described as exceptional, with efficient communication and a smooth user experience. However, some customers also noted occasional issues with communication and organization. A few people experienced receiving duplicate calls and texts, a lack of a clear point of contact, and last-minute urgent requests, which led to confusion and delays. There were also instances where information about start dates was communicated without the customer's involvement, causing clarity issues with employers.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the exceptional support... See more

Service

Clients share positive opinions on service, consistently highlighting the helpfulness and professionalism of... See more

User experience

Users describe positive interactions with the user experience. Many customers highlight the professionalism... See more

Customer communications

Reviewers highlight positive aspects of contact. Many customers praise the constant and clear communication,... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the team's... See more

Based on these reviews

Rated 5 out of 5 stars

Ciara was an absolute dream to work with. Really listened and provided excellent insight into the company, team, and role. She went above and beyond with interview prep and I felt very confident and c... See more

Rated 5 out of 5 stars

Dean was so helpful every step of the way. He was always there if I needed to call before and after the interview with any queries. Gave me a through run though on the job description and interview pr... See more

Rated 5 out of 5 stars

Christian, I just wanted to sincerely thank you for helping me get this job. Your support and belief in me truly made a difference, and I’m incredibly grateful for your guidance and encouragement thro... See more

Rated 5 out of 5 stars

Kate was the best recruiter I’ve worked with! Prompt and clear communication and I truly felt that she vouched and fought for me to get a great compensation package during the offer stage. Highly reco... See more


Company details

  1. Recruitment Service
  2. Employment Consultant
  3. Executive Search Firm
  4. Recruiter
  5. Talent Agency

Written by the company

At Proclinical we help to fuel the growth of the life sciences industry globally. Our staffing and consulting partnerships enable good companies to work more efficiently, so they can continue innovating and change lives. We provide our partners with: • End-to-end strategic project management • Executive search • Permanent and contract recruitment • MSP and RPO solutions

We're here to help good life science partners grow

Written by the company

Long-term partners
We believe in creating partnerships, long-term relationships built on integrity and trust. Set-up to collaborate from the get-go, we do what’s right not what’s easy – always putting our clients’ and candidates’ best interests first.
Tireless experts
We’re life science experts – it’s our sole focus – but we don’t rest on our laurels. We stay at the top of our game. Always learning, always hungry to perform better and find new ways to achieve more for our clients and candidates.
Promises delivered
True to our word, we do what we say, on time and to the highest quality. ​We tackle challenges head-on, solving problems and adding value at every stage, to deliver solutions that fuel growth and change lives.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Proactive representative

James was proactive in reaching out and seeking out opportunities, responsive to my messages, and willing to represent me in the way I asked him to, and it paid off. I'm working in a job I want and being paid better than my last job by a wide margin.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I worked with Josh, he is a fantastic recruiter. He listened to what I wanted in my next role and offered me the perfect role to apply for. His support and communication throughtout the recruitment and application process was flawless.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience signing up as a contractor with Proclinical. All the staff are super friendly yet professional and honest.
Only small suggestion for improvement would be to make the reference provision easier (may be online) and instructions clearer, as initially I thought only a couple of references were needed. It would just save a little back and forth.
Overall it was great!

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience working with Proclinical

I had an excellent experience working with Ms. Stankeviciute from Proclinical. She was professional, supportive, and genuinely interested in finding the best match for my skills and goals.
Throughout the entire recruitment process, she kept me well-informed, provided valuable advice, and guided me with great transparency and care.
I truly appreciate her dedication and highly recommend her to anyone looking for a reliable and experienced recruiter. Absolutely five-star service!

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

The Proclinical Experience

The recruitment experience was outstanding with Proclinical and in particular Aisling O'Halloran. From June to September, she was phenomenal throughout the process. She was extremely helpful, attentive, engaged, professional and thorough. She was very detailed and concerned about my professional interests and my wellbeing as it relates to my career. I highly recommend, support and suggest connecting with Aisling O'Halloran. It has been one of the best decisions I’ve made personally and professionally. I will continue to promote Proclinical and Aisling throughout my interactions with colleagues and friends within and outside of the industry.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Mike has been really supportive, transparent, and present through the whole process. The process went super quickly and quite smoothly.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Supportive, transparent, and effective

Proclinical helped me all the way from submitting my application materials to postings I qualified for, to preparing for both phone and in person interviews. The support and willingness to provide feedback and advice during the whole application/interview process was invaluable to landing a role I really like.

Jerome and Anderson clearly explained step by step what to expect and estimated timelines. The communication was constant, and I felt like I could reach out at any moment with questions or concerns. I also felt heard, as they understood what my science background and career goals entail. Overall, a very satisfying experience.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Proclinical was…

My experience with Proclinical was excellent. George was always generous with his time; answering my questions, providing timely updates, and bringing me up to speed on who would be interviewing me. I would highly recommend Proclinical and George for his thorough professionalism from start to finish!

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

More Than Just a Recruiting Agency

Over the years, I’ve had experience with several recruiting agencies, but what I truly appreciated about Proclinical was how they kept me informed throughout every stage of the process and supported me in every possible way. I never felt like just another candidate among many, but rather like the only person they were focused on. Their support and genuine willingness to stay connected continued well beyond the contract signing and even after I started my new role. I’m really glad to have joined the Proclinical network and will be happy to recommend them to other professionals looking for new career opportunities.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

They've got your back

I was laid off in June and saw a posting for a job that fit my experience to a T. Christian at Proclinical helped me land an offer at this new job in only a few weeks; he helped review my resume and advised me on which points to emphasize and expand on, he gave me a heads up on how the interview process was going, and provided excellent support and insight that helped streamline the whole process. Highly recommend!

August 31, 2025
Unprompted review
Rated 5 out of 5 stars

Professional Review

Professional, efficient and friendly staff made my experience great while dealing with Proclinical. I highly recommend working with them

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Staff very friendly

Dean was so helpful every step of the way. He was always there if I needed to call before and after the interview with any queries. Gave me a through run though on the job description and interview prep before I interviewed and checked in with me after the interview. Team has been in contact throughout the start of employment and we’re always willing to explain steps to me.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

The company presented the opportunity…

The company presented the opportunity in a factual and accurate manner. Set realistic expectations with respect to the renumeration package on offer. They remained engaged with me for the duration the process, providing timely answers to my questions, regular updates and information about the process.

September 15, 2025
Unprompted review

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