Really friendly and helpful staff, who were more than happy to serve despite the heat! The store itself was very well laid out, in a smart and clean manner. Honestly, a very good spot if you’re... See more
Company replied
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See what reviewers are saying
Greeted at the door. Lovely air-conditioning, I was asked if 8 needed any help. Served immediately to make my purchase. Very attentive member of staff who was on his own as his colleague was on a brea... See more
Company replied
I recently came into the Cabot Circus shop to buy a cast iron cook pot with a lid. There were two young girls working there and when I asked how much liquid each pot held they had no idea. They did lo... See more
Company replied
A very well presented store with lots of options. The assistant was extremely welcoming, helpful and knowledgeable. I managed to replace my 17 year old casserole pan with exactly what I needed. And a... See more
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Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit SU58, Cabot Circus, BS1 3BA, Bristol, United Kingdom
- 0117 2055040
4.8
Excellent
209 reviews
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Great customer service from the team on…
Great customer service from the team on duty. Useful advice which helped me make my purchase.
March 9, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Customer service
The shop is neat and everything arranged properly making shopping easy and the attendant was helpful
March 9, 2026
Reply from ProCook - Cabot Circus
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our shop neat and our attendant helpful, making shopping easy.
Reply from ProCook - Cabot Circus
We appreciate your kind words about our service and helpful staff! We are so happy to hear you had a great experience.
Reply from ProCook - Cabot Circus
We appreciate you taking the time to leave us this great review! We're so happy you liked our high quality pots and pans.
Very polite and helpful member of…
Very polite and helpful member of staff, will be back.
March 7, 2026
Reply from ProCook - Cabot Circus
We appreciate you letting us know our staff was polite and helpful; we look forward to your return!
KNIVES
Pleased with the knife set we bought and also with the professional, helpful and knowledgeable service from the Sales Assistant.
February 26, 2026
Reply from ProCook - Cabot Circus
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you are pleased with your knife set and the service you received.
Reply from ProCook - Cabot Circus
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Reply from ProCook - Cabot Circus
We appreciate your positive feedback; we are so happy you enjoyed our good products and that our staff was friendly!
I was really impressed with the sales…
I was really impressed with the sales associate polite manner and attitude.
Well done vaylon you are great representative of how sales should be done.
February 21, 2026
Reply from ProCook - Cabot Circus
We're so happy to hear that you were impressed with our sales associate's polite manner and attitude. We appreciate your feedback and are glad you had a great experience.
Reply from ProCook - Cabot Circus
We appreciate your positive feedback. We're so glad you enjoyed the nice service and product; we value your business.
Reply from ProCook - Cabot Circus
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Good service in shop
February 11, 2026
Reply from ProCook - Cabot Circus
We appreciate you taking the time to share your positive experience with our in-shop service; it means a lot to our team!
Staff was very kind and attentive i…
Staff was very kind and attentive i went in for a meat cleaver very good price going there again soon to purchase some plates
February 7, 2026
Reply from ProCook - Cabot Circus
We appreciate you taking the time to leave us this review. We're so happy to hear that you found our staff kind and attentive and a very good price on the cleaver.
Friendly & polite staff
Friendly & polite staff. Value for money on items. Good selection on various items.
February 7, 2026
Wide selection of quality products
I found a wide selection of small gadgets that I’d been seeking for a long time. There is no branch where I live and I was excited by the choice of products. Everything is of high quality. So a happy customer!
February 2, 2026
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