ProCook - Cabot Circus Reviews 

210
TrustScore 5 out of 5

4.8

Unit SU58, Cabot Circus, BS1 3BA Bristol, GB


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Rated 5 out of 5 stars

Really friendly and helpful staff, who were more than happy to serve despite the heat! The store itself was very well laid out, in a smart and clean manner. Honestly, a very good spot if you’re... See more

Company replied

Rated 5 out of 5 stars

Greeted at the door. Lovely air-conditioning, I was asked if 8 needed any help. Served immediately to make my purchase. Very attentive member of staff who was on his own as his colleague was on a brea... See more

Company replied

Rated 4 out of 5 stars

I recently came into the Cabot Circus shop to buy a cast iron cook pot with a lid. There were two young girls working there and when I asked how much liquid each pot held they had no idea. They did lo... See more

Company replied

Rated 5 out of 5 stars

A very well presented store with lots of options. The assistant was extremely welcoming, helpful and knowledgeable. I managed to replace my 17 year old casserole pan with exactly what I needed. And a... See more

Company replied


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit SU58, Cabot Circus, BS1 3BA, Bristol, United Kingdom

  • 0117 2055040

4.8

Excellent

TrustScore 5 out of 5

210 reviews

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4.8

All reviews

(210)

25,160 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely lovely lovely

Lovely lovely lovely

October 12, 2025
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Rated 5 out of 5 stars

Extremely knowledgable and excellent…

Extremely knowledgable and excellent customer service.
Would definitely go there again.

October 12, 2025
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We appreciate you taking the time to leave us this great review! We're so happy to hear you found our team knowledgable and our customer service excellent.

Rated 5 out of 5 stars

A very well presented store with lots…

A very well presented store with lots of options. The assistant was extremely welcoming, helpful and knowledgeable.
I managed to replace my 17 year old casserole pan with exactly what I needed. And a 25 year guarantee as well! Keep up the great work Thank you

October 7, 2025
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We're happy to hear that you had a great experience in our store! It's wonderful you found exactly what you needed with such a fantastic guarantee. We appreciate your kind words about our team and your acknowledgment of their knowledge and helpfulness. Thank you for your positive feedback!

Rated 5 out of 5 stars

Newly laid out shop

Newly laid out shop, easy to see and hold items.

October 6, 2025
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Reply from ProCook - Cabot Circus

We're glad you found our newly laid out shop easy to navigate and that you could easily see and hold items. Thanks for your positive feedback!

Rated 5 out of 5 stars

Good Quality and Reasonable Price.

Good quality products for a reasonable price, can personally recommend the cast iron enamel pots and bi-ply stainless steel pans.
Staff at the store were also friendly and helpful.

October 4, 2025
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We're happy to hear you find our products good quality and reasonably priced! We appreciate your recommendation of the cast iron enamel pots and bi-ply stainless steel pans. It's also great to know our store staff were friendly and helpful!

Rated 5 out of 5 stars

The member of staff working there

The member of staff working there, and after requesting what we wanted, gave us exactly that. We were delighted, and are coming back for some more items.

October 7, 2025
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We're delighted to hear that our staff member was able to provide you with exactly what you wanted. We appreciate your intention to return for more items and thank you for your positive feedback!

Rated 5 out of 5 stars

The sales assistant has a very good…

The sales assistant has a very good approach
Through her explanation she convinced me to buy what i was after.definately i will go again

September 29, 2025
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We're happy to hear that the sales assistant's approach was helpful and convincing. We appreciate your positive feedback and look forward to your next visit!

Rated 5 out of 5 stars

Friendly and helpful assistants made…

Friendly and helpful assistants made the shopping experience enjoyable, thank you

September 27, 2025
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Rated 5 out of 5 stars

Customer service was very good.

Customer service was very good, the quality of the wares are excellent.

September 28, 2025
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We appreciate you taking the time to leave us this great review! We're so happy to hear you liked our customer service and the quality of our wares.

Rated 5 out of 5 stars

The assistant was extremely helpful and…

The assistant was extremely helpful and it was a pleasure to shop at Pro cook.

September 22, 2025
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We're happy to hear that our assistant was helpful, and we appreciate you enjoyed shopping with us. Thank you for your positive feedback!

Rated 4 out of 5 stars

ProCook Review

Great Shop, but would have preferred to have the appliances on display also be the ones you can purchase.

September 23, 2025
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We appreciate your feedback. We're glad you enjoyed our shop. We'll consider your suggestion to help improve the shopping experience concerning appliance displays and purchasing options.

Rated 5 out of 5 stars

I got apple core,slice and peeler that…

I got apple core,slice and peeler that I wanted .
And I got it with 15% discount.
And the apple core,slice and peeler has worked perfectly.
I am happy with my purchase

September 20, 2025
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We're happy to hear that you got the apple core, slice, and peeler you wanted with a discount! We're glad the product works perfectly for you, and we appreciate your positive feedback.

Rated 4 out of 5 stars

I liked what the shop had to offer

I liked what the shop had to offer. The lady who attended us was very helpful and tried her best to guide with various choices. She even informed her of the offers available.

September 20, 2025
Rated 5 out of 5 stars

Nice variety

September 20, 2025
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

Thank you for your kind words! We're thrilled to hear that you're happy with our variety. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Rated 5 out of 5 stars

Knives

Pro Cook exchanged a knife for me with no problems.

September 19, 2025
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We're happy to hear that the knife exchange process was smooth for you. Thank you for your positive feedback; we appreciate it.

Rated 4 out of 5 stars

Staff

My first purchase was fine loved the pans and came back second time for pots. The staff member wasn’t really nice wanted to give me the display sample and when I insisted to get me a new one he said he will check at the back as am sure there’s plenty back there but i think its my look and my accent made him treat me differently. I didn’t catch his name.

September 19, 2025
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

September 18, 2025
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

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