The shop was well laid out and when we visited we were approached by a very polite saleswoman who asked if we could find what we were looking for and then proceeded to point out a promotion the shop h... See more
Location
Switch locationUnit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB
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See what reviewers are saying
Great product, customer service helpful but not intrusive. The shop is layed out in a way that makes what you are looking for easy to find.
There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... See more
Company replied
Excellent. Great shop to visit. Friendly helpful staff. Well laid out and well stocked outlet. Good quality products. Always enjoy a browse.
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, United Kingdom
4.9
Excellent
738 reviews
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Extremely competent staff
Extremely competent staff offered very good advice on making most suitable pan selection unlike some outlets that will tell you anything for a sale.
February 1, 2026
May use AI-assist with repliesRead more
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MIsleading summary on Information card…
MIsleading summary on Information card inside display saucepans. Claimed to be dishwasher safe. When unpacked pans and read the detailed care instructions, washing in dishwasher NOT recommended and should be had washed.
Purchased pans returned.
February 5, 2026
Reply from ProCook - Doncaster
We regret the incorrect information about dishwasher safety and the inconvenience this caused. Thank you for bringing this to our attention. We'll review the product details.
Excellent service
Excellent service. Staff very knowledgeable and helpful. Fantastic products. One of the best shops at Lakeside. Would highly recommend to everyone.
February 3, 2026
The staff were very knowledgeable and…
The staff were very knowledgeable and informative, gave explanations on how to use and clean the casserole pan, eg hob to oven temperatures etc
January 24, 2026
Very friendly
Very friendly , helpful, professional staff, helped me find just what I wanted
January 31, 2026
Reply from ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We are so happy to hear that our staff was friendly, helpful, and professional.
Reply from ProCook - Doncaster
We're so happy to hear that our staff's knowledge, kindness, and helpfulness stood out to you. Thank you for your positive feedback!
Reply from ProCook - Doncaster
We appreciate your positive feedback! We're so happy you were satisfied with our excellent quality and discounted prices.
The staff at the Doncaster Branch .were…
The staff at the Doncaster branch were very helpful & exchanged the salt & pepper mills which were faulty (eight years old apparently).
January 21, 2026
Reply from ProCook - Doncaster
We appreciate you letting us know our staff was helpful and had good knowledge! We are so happy to hear it.
Really helpful staff who knowledgeably…
Really helpful staff who knowledgeably answered our questions.
January 18, 2026
Reply from ProCook - Doncaster
We appreciate your positive feedback. We are so happy to hear our staff was helpful and knowledgeable in answering your questions.
Good friendly service and very helpful…
Good friendly service and very helpful with advice
January 19, 2026
Reply from ProCook - Doncaster
We appreciate your positive feedback regarding our friendly service and helpful advice; we are so happy you were pleased!
The Doncaster outlet shop is very well…
The Doncaster outlet shop is very well stocked with realistic prices.
I was impressed by the helpful and pleasant staff. Would happily recommend a visit.
January 18, 2026
Reply from ProCook - Doncaster
We're so glad to hear that you were impressed with our Doncaster shop's stock and prices. We appreciate your positive feedback regarding our helpful and pleasant staff, and your recommendation.
I was advised and purchased exactly…
I was advised and purchased exactly what I required, thank you
January 15, 2026
Excellent customer service from the…
Excellent customer service from the lady that sold us the mixer, very friendly and professional
January 18, 2026
Reply from ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy to hear that you received excellent, friendly, and professional service.
Happy shopping experience I like your products for usefulness and…
I like your products for usefulness and style. The staff in the Doncaster store are so friendly and helpful
January 18, 2026
Reply from ProCook - Doncaster
We appreciate you taking the time to share your thoughts! We're so happy to hear that you like our products and that the Doncaster staff are friendly and helpful.
Reply from ProCook - Doncaster
We appreciate your positive feedback on our great service and good quality products; we are so happy you are pleased!
Really helpful staff
Really helpful staff. Explained differences between different pan sets. Very good choices. Good quality. I have had many items from this store over the years. Always very satisfied.
January 17, 2026
Reply from ProCook - Doncaster
We're happy to hear that our staff were helpful in explaining the differences between the pan sets. We appreciate you mentioning our good quality and wide selection. We're glad you're always very satisfied!
Very polite young lady
Very polite young lady. She saw me removing a saucepan from the display, she approached me and offered information on the product. I was impressed by her willingness to help. I have a number of your pans and love them. I don’t recall her name, however I would like to say she is a credit to Procook.
January 11, 2026
Reply from ProCook - Doncaster
We're happy to hear about the polite and helpful service you received. It's great to know the team member's willingness to assist made a positive impression. We appreciate you recognizing their contribution and that you love our pans!
Very pleasant assistants
Very pleasant assistants, bought a few pasta and small bowls and they checked every item
January 15, 2026
Reply from ProCook - Doncaster
We're happy to hear that you found our assistants pleasant and that they carefully checked your items. Thank you for your positive feedback and for shopping with us!
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