I was determined to pick up a decent paring knife and the assistance in the Exeter store was absolutely brilliant - the lovely lady there listened to what I required and was instantly clear on my two... See more
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The manager in Exeter is amazing. Honestly, in a shop that sells kitchen equipment, he has built up relationships with his customers. As a family, we are on our second espresso machine... See more
Company replied
Wandered in for a browse with friends. Great selection of quality goods. Made purchases I hadn’t intended! The sales assistant was helpful without being pushy and had good knowledge overall. A nice... See more
Friendly, helpful staff who were present but not intrusive. The product range of choice was good. The presentation of my knife was smart without being ostentatious.
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 28, 22 Princesshay, EX1 1GE, Exeter, United Kingdom
- 01392 712609
4.9
Excellent
517 reviews
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Very polite staff welcomed us in let or…
Very polite staff welcomed us in let or dog come in was great. And the result was we made a purchase. And will definitely come back
May 30, 2026
Reply from ProCook - Exeter
We're so glad you and your dog had a wonderful experience with us and made a purchase! We look forward to your next visit.
Nice helpful staff good lots of…
Nice helpful staff good lots of products to choose from
May 25, 2026
Reply from ProCook - Exeter
We're glad you enjoyed our products and found our staff helpful!
Need I say more
May 28, 2026
Reply from ProCook - Exeter
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very good service in the shop
Very good service in the shop. What I bought was perfect for my needs after the assistant gave me advice.
May 23, 2026
Reply from ProCook - Exeter
We're so glad our team's advice helped you find the perfect item. Thank you for your kind words!
Reply from ProCook - Exeter
We appreciate your kind words about our helpful team.
Reply from ProCook - Exeter
We're glad you enjoyed our service and products!
Utility Knife
I was very pleased with the young sales assistant,she was very patient and so helpful,nothing was to much trouble. That's why I gave Five Stars .
May 19, 2026
Reply from ProCook - Exeter
We're so happy to hear our sales assistant provided such patient and helpful service! We appreciate your wonderful five-star feedback.
The young lady who served me.
The young lady who served me.
She took me to exactly the item I needed, in fact every time I purchase something from ProCook and this lady serves me she knows where everything is.
She is very friendly, has time to talk to you and always makes you feel welcome.
May 23, 2026
Reply from ProCook - Exeter
We're happy to hear our team member provided such excellent service, helping you find exactly what you needed. We appreciate your positive feedback.
Love precook
Love precook - bought a Pizza tray absolutely essential for No soggy bottom!! Of a pizza
Bought a house warming of Bottle opener
Great addition to Exeter shopping polite staff
Thank you
May 17, 2026
Reply from ProCook - Exeter
We are so happy to hear you enjoyed your recent visit and found our staff polite. We appreciate your kind words about our pizza tray and bottle opener!
Very pleasant helpful staff.
Nice bright store, very good , helpful service , very pleasant staff.
I bought three knives in the 3 for £10 offer, to give to family members, as I was very happy with the one I bought for myself a while ago.
May 21, 2026
Reply from ProCook - Exeter
We're so glad you enjoyed our bright store and found our staff pleasant and helpful! It's wonderful to know you're happy with your knives and shared them with family. Thank you for your kind words.
Nice bright store
Lovely store layout but not much in the way of special deals highlighted - always tempting ! Staff pleasant and knew where things were.
May 12, 2026
Reply from ProCook - Exeter
We're glad you enjoyed our store's layout and found our staff pleasant and helpful. We appreciate your feedback about special deals!
Lovely staff
Lovely staff, very friendly and answered my questions. Very nice store layout too.
May 15, 2026
Reply from ProCook - Exeter
We're so glad our staff was friendly and helpful, and you enjoyed our store's layout!
Reply from ProCook - Exeter
We are glad we could help.
As entering the store
As entering the store, the staff was very welcoming and ask if I needed anything they would be happy to help . Very friendly and smiling.
May 9, 2026
Reply from ProCook - Exeter
We're so happy to hear our staff was welcoming, friendly, and ready to assist you. Thank you for your kind words!
Quick service and helpful advice.
May 12, 2026
Reply from ProCook - Exeter
We appreciate your positive feedback. We're glad our quick service and helpful advice were valuable to you.
Very helpful and pleasant staff.
May 7, 2026
Reply from ProCook - Exeter
We appreciate you letting us know our staff was helpful and pleasant; it means a lot to our team.
The manager in Exeter is amazing
The manager in Exeter is amazing.
Honestly, in a shop that sells kitchen equipment, he has built up relationships with his customers.
As a family, we are on our second espresso machine from him, yes, there might be better machines out there, but what you do get, is something personal.
Also, I am somewhat disabled, or limb different, so the manager carries my coffee machine across town to my car.
You wouldn't get that anywhere else. Plus, he loves to talk about coffee, and venues.
Its all about relationships!
And thats worth supporting Pro Cook Exeter for all day long.
Craig.
May 6, 2026
Reply from ProCook - Exeter
We're happy to hear that your experiences in Exeter have been so positive. It's great to know the team member has built such a strong relationship with you and your family, and that their assistance is appreciated. We value your support!
Reply from ProCook - Exeter
We're glad we could assist you. Thanks for your positive feedback.
Helpful a informative staff a pleasant…
Helpful a informative staff a pleasant shopping experience.
May 6, 2026
Reply from ProCook - Exeter
We're glad our staff was helpful and informative. We appreciate your positive feedback!
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