I've been here a couple of times before, and the customer service was perfect, so when I was taking my friend shopping for uni, I wanted to take them here first. We weren't sure what we needed, so we... See more
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My first visit to Procook in Exeter . Super friendly attentive store colleagues. Really impressed with the displays and products available. Some really fun , quirky items which I really liked too... See more
Company replied
Lovely store layout but not much in the way of special deals highlighted - always tempting ! Staff pleasant and knew where things were.
Company replied
Very helpful & polite staff. Good filleting knife by Procook with very long warranty. Very pleasing experience, Would buy from Exeter store again.
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 28, 22 Princesshay, EX1 1GE, Exeter, United Kingdom
- 01392 712609
4.9
Excellent
568 reviews
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Great service and products.
Staff were very helpful and product lines are comprehensive.
August 17, 2026
Reply from ProCook - Exeter
We're so pleased to hear that you found our staff very helpful and that you appreciate our comprehensive product lines! Thank you for your wonderful feedback.
Reply from ProCook - Exeter
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Excellent customer service
I've been here a couple of times before, and the customer service was perfect, so when I was taking my friend shopping for uni, I wanted to take them here first. We weren't sure what we needed, so we asked a member of staff for help and advice on what pots, pans, and knives would be most worth it, given our budget and the limit storage space in uni accommodation. Bex helped us for just over an hour, giving recommendations and telling us about the best savings. I will definitely be coming back when I need to upgrade my own uni kitchenware.
Plus, everything is PFAS free, which was an important factor for my friend.
August 12, 2026
Unprompted review
Reply from ProCook - Exeter
We are so pleased to hear about your positive experience and that our team could provide such helpful advice for your friend's university essentials. It's wonderful that we could assist with finding the right items within budget and storage constraints, and that the PFAS-free aspect was a bonus. We look forward to welcoming you back!
My first visit to Procook in Exeter
My first visit to Procook in Exeter .
Super friendly attentive store colleagues.
Really impressed with the displays and products available. Some really fun , quirky items which I really liked too . Great value, I bought a Bamboo Steamer which I googled for price comparison and it was the best value! Would definitely visit and purchase my items from here
August 11, 2026
Reply from ProCook - Exeter
We're so pleased to hear you had such a wonderful first visit to our store! It's fantastic that you found our colleagues friendly and attentive, and that you were impressed with our displays and product selection. We're especially glad you found great value and some fun, quirky items. We look forward to welcoming you back!
The shop had what I need at a…
The shop had what I need at a reasonable price. Member of staff helped me find what I was looking for
August 7, 2026
Reply from ProCook - Exeter
We're so glad you found what you needed at a reasonable price! It's wonderful to hear that a member of our staff was able to help you. Thank you for your kind feedback.
Excellent quality
The item purchased for excellent quality but well priced and the staff were extremely helpful
August 6, 2026
Great shop
Great shop, lovely helpful staff and good price fir exactly the itrlem I was looking for. Thank you.
August 10, 2026
Reply from ProCook - Exeter
We're so glad you found our shop great and our staff helpful. We appreciate you finding exactly what you were looking for at a good price. Thank you!
Always excellent customer service
Always excellent customer service, quality of products is great, just too much that I like, thank you for help in resolving a problem on an item I bought.
August 7, 2026
Reply from ProCook - Exeter
We're so happy to hear you consistently receive excellent customer service and find the quality of our products to be great! We're also delighted we could help resolve an issue with your purchase.
Great product and the new employee…
Great product and the new employee serving us was really approachable and helpful, well done!
August 7, 2026
Reply from ProCook - Exeter
We're so glad you enjoyed our product and found our new team member approachable and helpful! Thank you for your kind words.
The member of staff was helpful and…
The member of staff was helpful and even got what I wanted out of a box so I could see it in person as there were none on display
August 7, 2026
Reply from ProCook - Exeter
We're so pleased to hear that our staff member was helpful and went the extra mile to show you the item you were interested in!
Reply from ProCook - Exeter
We truly appreciate your kind words about our staff. It means a lot to us to know that you had a positive experience with our team.
Reply from ProCook - Exeter
We are so happy to hear that our team provided you with such a positive experience. Your kind words are truly appreciated!
Very helpful and informative assistance
August 4, 2026
Reply from ProCook - Exeter
We appreciate your positive feedback! We're happy to hear you found our assistance helpful and informative.
Very helpful staff
August 2, 2026
Good service
Good service. I bought a ProCook glass digital kitchen scale and am very pleased with it.
July 30, 2026
Very helpful advice from a sensible…
Very helpful advice from a sensible lady who could not have gone to more trouble to help.
July 27, 2026
Huge range if kitchen products…
Huge range if kitchen products available. Found exactly what I was looking for.
Welcoming and friendly staff.
July 27, 2026
The sales assistant was very helpful
The sales assistant was very helpful, couldn't do enough to help me. Well informed about the product I was buying. Very friendly and made my shopping experience a pleasure.
July 21, 2026
Helpful and knowledgeable staff.
July 21, 2026
Quick
Quick, easy and very helpful. Quality experience.
Rebekah was very helpful.
Process, we think, are good quality.
July 18, 2026
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