Genuinely friendly interaction. Thank you! Lovely lady who served us (younger, dark hair) was kind and helpful.
Location
Switch locationUnit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL Glasgow, GB
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See what reviewers are saying
Your assistant was very helpful explaining what frying pan would be good for my use
We spoke to a member of staff regarding a set of knives hhat we wanted, she was able to advise us and guide us and helped us to buy thf most appropriate set of knives. We are extemely pleased with ou... See more
Company replied
Great shop, dropped in for a small pan for frying eggs and couldn't help having a look around and left with a pizza cutter, spatula and a potato masher. If you build it they will come, and the gentle... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL, Glasgow, United Kingdom
4.9
Excellent
726 reviews
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Lovely cookwear and crockery etc.vrry…
Lovely cookwear and crockery etc.vrry nice and helpful staff
August 24, 2026
Your assistant was very helpful …
Your assistant was very helpful explaining what frying pan would be good for my use
August 23, 2026
Genuinely friendly interaction
Genuinely friendly interaction. Thank you! Lovely lady who served us (younger, dark hair) was kind and helpful.
August 22, 2026
Staff were friendly and helpful but…
Staff were friendly and helpful but also professional
August 17, 2026
Excellent service.
August 20, 2026
The shop layout was fantastic
The shop layout was fantastic, all staff were well presented, knowledgeable and really helpful and the products are flawless, would recommend procook to everyone I know.
August 16, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The lady that served me was very…
The lady that served me was very friendly & helpful
August 17, 2026
Reply from ProCook - Glasgow
We're so glad to hear that our team member was friendly and helpful during your visit. We truly appreciate your wonderful feedback!
Lovely friendly lady served me & told…
Lovely friendly lady served me & told me about offers on items I was buying
August 9, 2026
Reply from ProCook - Glasgow
We're so glad you found our team member friendly and helpful, and that they informed you about offers on your items! Thank you for your kind feedback.
Excellent customer service
Excellent customer service. The guy at the till was so friendly and his customer service was great.
August 10, 2026
Reply from ProCook - Glasgow
We're so happy to hear you experienced excellent customer service and found our team member at the till friendly! Thank you for your kind words.
Very helpful staff and very good prices…
Very helpful staff and very good prices for top quality goods
August 11, 2026
Reply from ProCook - Glasgow
We're so glad you found our staff helpful and that you appreciate the top quality of our goods and very good prices! Thank you for your kind words.
Helpful friendly staff
August 4, 2026
Reply from ProCook - Glasgow
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Bought new set of pots
Bought new set of pots. Already purchased Pro cook frying pans, great for cooking and so easy to clean
August 7, 2026
Reply from ProCook - Glasgow
We're delighted to hear you're enjoying your new set of pots and that our frying pans have been great for cooking and easy to clean! Thank you for sharing your positive experience with us.
Super helpful
The man in the shop was super helpful. When we couldn't be sure about the size to buy, he came up with alternative solutions. Very good.
August 8, 2026
Reply from ProCook - Glasgow
We're so pleased to hear that our team member was super helpful and provided alternative solutions for your sizing concerns. Thank you for your wonderful feedback!
Personable and informed staff.
August 7, 2026
Reply from ProCook - Glasgow
We are so glad to hear that our team was both personable and informed during your visit. We truly appreciate your kind words about our staff.
Staff very helpful at our Fort shopping…
Staff very helpful at our Fort shopping centre. Explained everything and signed us up for the product guarantee.
Cooked steaks for our first meal 🥘 with the
frying pan, first class. Next buy will be the big pan plus it’s a lovey colour.
August 6, 2026
Reply from ProCook - Glasgow
We're so pleased to hear about your positive experience at our Fort shopping centre and that our staff were so helpful! It's wonderful that you're enjoying your new frying pan and already planning your next purchase.
My Experience Was Great ...The Guy was…
My Experience Was Great ...The Guy was Brilliant I Asked For Light Weight Non Stick pans With Lids He Let Me Hold Them To See How Comfortable I Was With Them..Shout Out To Him .
THANKYOU
July 31, 2026
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