The store is neat and all employees were very professional. (My kitchen tools are all from this store so I met most off the staff🥰)Kitchen ware seems intimidating due to its low price but actually ex... See more
Location
Switch locationUnit 53 The Galleria Outlet Centre, Comet Way, AL10 0XX Hatfield, GB
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See what reviewers are saying
Visited the Galleria in Hatfield last week to renew some procook knives and pans - This happends rarely as their products are so good. The young lady who served me was so friendly, helpful and very kn... See more
Company replied
We bought a measuring Jug from Pro Cook at Hatfield galleria which we did not notice had a crack were the handle joined the bowl. However without a formal request Procook have offered to replace... See more
Company replied
We got ProCook pans for our wedding 21 years ago and they've served us very well. So when we got a new induction oven and needed new pans, ProCook wqs the obvious choice. The lady in the shop was extr... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 53 The Galleria Outlet Centre, Comet Way, AL10 0XX, Hatfield, United Kingdom
4.8
Excellent
308 reviews
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Reply from ProCook - Hatfield
We appreciate you letting us know about our good service and helpful assistant; it means a lot to our team.
Great experience
Friendly staff and was able to find a egg slicer which I had been after for a while and been unable to find locally.
January 18, 2026
Reply from ProCook - Hatfield
We're happy to hear that our staff was friendly and that you found the egg slicer you were looking for! We appreciate you taking the time to leave us this positive feedback.
Reply from ProCook - Hatfield
Thank you for your kind words! We're thrilled to hear that you're happy with our product. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Our visit and purchase at the Hatfield…
Our visit and purchase at the Hatfield shop all went satisfacorily.
January 7, 2026
Reply from ProCook - Hatfield
We're happy to hear that your visit to the Hatfield shop went satisfactorily and appreciate your positive feedback on your purchase.
Great selection and very friendly…
Great selection and very friendly staff. Bought the knives I wanted. Had ordered a pan set online then realised shop was not too far away
.
December 11, 2025
Reply from ProCook - Hatfield
We're glad you found a great selection and friendly staff! We're happy you bought the knives you wanted and discovered our shop wasn't too far after ordering online. Thanks!
The item was easily found and friendly…
The item was easily found and friendly informative staff.
December 16, 2025
Reply from ProCook - Hatfield
We appreciate your positive feedback. We are so happy to hear that the item was easily found and our staff was friendly and informative.
Reply from ProCook - Hatfield
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Good job,great service,friendly…
Good job,great service,friendly staff,in and out in no time you couldn’t ask for more 👍🏽
December 14, 2025
Reply from ProCook - Hatfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that you received great service from our friendly staff.
Saucepans buying
Service was superbe and the shop assistant know her productsshe was very helpful this young girl.
December 9, 2025
Reply from ProCook - Hatfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our service superb and our shop assistant helpful.
The Elite Stainless steel frying pan…
The Elite Stainless steel frying pan set I bought was a great addition to my 12yr old (approx) Elite pots and pans set (which look almost new still!). The new pans were needed as the non-stick on my original set had sadly failed.
Stainless is fab - and if used correctly, offers great flexibility, and also clean up well.
Love the ProCook line up.
November 7, 2025
Reply from ProCook - Hatfield
We're happy to hear that you're enjoying the stainless steel frying pan set! It's great to know it complements your older set so well. We appreciate you sharing your positive experience with our ProCook line. Thank you for your feedback!
The staff were very helpful on…
The staff were very helpful on purchasing the stick blender wanted. Also explained why I could not do click and collect. Luckily I was visiting Hatfield do was able to pop in and buy it.
November 18, 2025
Reply from ProCook - Hatfield
We're happy to hear that our staff were helpful with your stick blender purchase! We appreciate you taking the time to share your experience and are glad you were able to visit our Hatfield store.
Great shopping experience
Great shopping experience with good shop design and layout, and super friendly and knowledgeable staff!!
November 12, 2025
Reply from ProCook - Hatfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our shop's design and found our staff friendly and knowledgeable.
Good products at reasonable prices…
Good products at reasonable prices.Excellent and pleasant sales service
November 10, 2025
Reply from ProCook - Hatfield
We appreciate you taking the time to leave us this great review! We're so happy you liked our products, prices, and sales service.
Already use pro cook stuff so was just…
Already use pro cook stuff so was just adding to collection. Staff friendly and store good.
November 3, 2025
Reply from ProCook - Hatfield
We're so happy you are adding to your collection of our products! We appreciate you noting our friendly staff and that you find our store good.
Knowledgeable and friendly staff helped…
Knowledgeable and friendly staff helped me find what I was after
October 29, 2025
Reply from ProCook - Hatfield
We appreciate you sharing your experience with us! We are so glad to hear that our staff helped you find what you were looking for.
Very helpful with assistants close by…
Very helpful with assistants close by which is a treat these days!! Very good selection to chose from when replacing pans. Good experience all round.
October 23, 2025
Reply from ProCook - Hatfield
We're so happy to hear that our assistants were helpful and close by. We're also glad you found a good selection when replacing your pans and that you had a good experience overall.
Very good product.
October 27, 2025
Reply from ProCook - Hatfield
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Hatfield
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
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