I was staying with my brother and his wife at Sutton-At-Ashfield and we were visiting the M&S Outlet at Mansfield. This was an unplanned visit as I have never been to the Retail Outlet and spotted Pr... See more
Location
Switch locationUnit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW South Normanton, GB
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See what reviewers are saying
Great quality product and customer service at East Midlands Designer, South Normanton. I hope Pro Cook doesn’t close at this venue like a lot of other shops. We need you!
Excellent service. The young man who on the till extremely helpful and went out his way to direct us to product that we gave an idea of description He did however encourage us to purchase other item... See more
Company replied
Lisa was fantastic start to finish. Went in to look whilst shopping, explained what I wanted and nothing was too much trouble. Spent a while with me showing me diffrent knives, letting me try them, an... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW, South Normanton, United Kingdom
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Brilliant quality items
Brilliant quality items. Not the cheapest but equal in quality to high brands. Staff always helpful.
Lady at the shop was very helpful
Lady at the shop was very helpful. She took her time Tony destined my needs and help me choose the right product
I was staying with my brother and his…
I was staying with my brother and his wife at Sutton-At-Ashfield and we were visiting the M&S Outlet at Mansfield. This was an unplanned visit as I have never been to the Retail Outlet and spotted ProCook unit and headed there. Something inside me was drawing me into the place and I ended up looking at the frying pan items and then looked at the wok. I then headed to the group of shop assistants and a lovely lady called Renata was extremely helpful. She said she was a passionate home cook and I could tell she was genuine. She was incredible and so helpful and I told her I wanted no non-stick frying pan and wok and because she was so wonderful I bought the Elite Tri-Ply Frying Pan and Wok. Without Renata's passion and advice I would have walked out of the shop without a purchase.
Great quality product and customer service
Great quality product and customer service at East Midlands Designer, South Normanton. I hope Pro Cook doesn’t close at this venue like a lot of other shops. We need you!
May use AI-assist with repliesRead more
Purchased a pod coffee machine from the…
Purchased a pod coffee machine from the outlet. Staff were lovely and can’t fault the service. The two stars are for the machine itself. Previously had a Nespresso which gave up after 6 years and given how expensive they are I chose a pro cook version that takes original pods. Whilst it does work it feels flimsy and the water tank leaks…a lot. The milk frother however is decent.

Reply from ProCook - Mansfield
Excellent service
Excellent service. The young man who on the till extremely helpful and went out his way to direct us to product that we gave an idea of description
He did however encourage us to purchase other items.
A good mix of service and sales

Reply from ProCook - Mansfield
Great assistance and lovely product
Everything is set out & presented…
Everything is set out & presented nicely the staff are helpful; attentive

Reply from ProCook - Mansfield
Very friendly and helpful
Very friendly and helpful, however, deducting 1 star, as when we got home, (we live an hour away), we found one of the pans we purchased was the wrong type, tri-metal and should have been the non stick forged..... Which means my wife has to go back and change it..... God knows what else she'll find to spend our money while she's there!!

Reply from ProCook - Mansfield
Shop very well stocked easy to get…
Shop very well stocked easy to get around. Clean and tidy. Staff very polite and helpful. Went in just to browse and ending up buying something. Will definitely shop here again.

Reply from ProCook - Mansfield
Excellent shopping experience
Very friendly staff and knowledgeable nothing was too much trouble. Very pleased with the knives we purchased and a special thank you to the Hungarian staff member.

Reply from ProCook - Mansfield
Efficient friendly service
Efficient friendly service. Good choice of products at a reasonable price.
Good quality.
Friendly helpful staff
Well laid out store with plenty of choice
Well laid out store, had all I needed and the ladies serving were very helpful. I will definitely return.
The store is very well presented with…
The store is very well presented with very polite and helpful staff
Very good quality product and value for…
Very good quality product and value for money. Extremely wide range of items available at the store, and quick, efficient and courteous service from staff.
The staff were very friendly
The staff were very friendly, helpful and helped us to choose the best saucepans, pro cook ones, a milk saucepan and a frying pan which are all really good quality, and we went for some more small ones for our induction hob we'd had in our new kitchen, so we bought some more of the smaller pro cook ones which we are really happy with great service 😀
The lady assistant was very obliging
The lady assistant was very obliging, knowledgeable and chatty. Very good to deal with, thank you.
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