Customer service was excellent and very friendly- took the time to run through all the options of the ranges pointing out pros and cons. Love my new Elite Forged Casserole dish. Doesn’t stick withou... See more
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Excellent service, guidance and help from the staff. Very professional. We bought a set of 3 x sharp knives for paring and slicing & a good durable non stick frying pan. Good value for money and long... See more
All the dealings we have had with the store in Milton Keynes has been brilliant. We are pleased that Procook exists as it was really upsetting when Lakeland shut as there was no dedicated shop for kit... See more
Company replied
The sales guy helping us was knowledgeable and helpful. He also let us brouse without interruption. This shop has everything we were looking for and then some. We will be returning and do more shoppin... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 69 Silbury Arcade, Centre MK, MK9 3ES, Milton Keynes, United Kingdom
- 01908 027708
4.8
Excellent
581 reviews
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Great shop with lots of quality steel…
Great shop with lots of quality steel pan options.
January 29, 2026
Staff very friendly and helpful
January 25, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Helpful staff
Helpful staff. Directed us to tge correct area of the store for our requirements.
February 1, 2026
Reply from ProCook - Milton Keynes
We appreciate you taking the time to leave us this great review. We're so happy to hear that our staff was helpful in directing you!
Reasonably priced and good quality
Staff are always lovely and very helpful. Products are robust and seem to last.
January 24, 2026
Reply from ProCook - Milton Keynes
We appreciate you taking the time to leave us this great review! We're so happy to hear that you find our staff lovely and helpful and like our products.
Very helpful assistant
Very helpful assistant and showed me different options for my purchase. Nicely wrapped item and overall good experience
January 24, 2026
Reply from ProCook - Milton Keynes
We appreciate you taking the time to leave us this great review! We're so happy to hear that our assistant was helpful and that you had a good overall experience.
Staff very friendly & helpfull.
January 21, 2026
Reply from ProCook - Milton Keynes
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
I bought some items and the cashier was…
I bought some items and the cashier was excellent at the checkout. The products were great value for money
January 20, 2026
Reply from ProCook - Milton Keynes
We appreciate you sharing your experience with us! We're so happy to hear that you were impressed with the cashier and that you consider the products great value.
Great Experience
The staff in the Milton Keynes store were very helpful
The Malmo dinner set is lovely
January 9, 2026
Reply from ProCook - Milton Keynes
We appreciate you sharing your positive experience. We're happy to hear that the staff at Milton Keynes were helpful and that you find the dinner set lovely!
The customer service was brilliant…
The customer service was brilliant informative friendly and patient
January 15, 2026
Reply from ProCook - Milton Keynes
We appreciate your positive feedback! We are so happy to hear that our customer service was brilliant, informative, friendly, and patient for you.
Staff very helpful and pleasant.
January 16, 2026
Very helpful friendly staff
January 18, 2026
Reply from ProCook - Milton Keynes
We appreciate you letting us know our staff was helpful and friendly; it means a lot to our team.
Reply from ProCook - Milton Keynes
We appreciate you recommending our shop and warehouse! We are so happy you had a good experience with us.
So many kitchen gadgets you didn’t know…
So many kitchen gadgets you didn’t know you needed. It’s a lovely shop with good quality products
January 15, 2026
Reply from ProCook - Milton Keynes
We're happy to hear that you found some unique kitchen gadgets and that you enjoyed the quality of our products. Thank you for your positive feedback!
First time visiting the shop
First time visiting the shop , everything the cook could ever want or need. Some items were in the sale but generally the prices were reasonable for what appeared to be quality products . Will definitely be back .
January 13, 2026
Reply from ProCook - Milton Keynes
We're pleased you found everything a cook could want in our shop and that you found our prices reasonable. We appreciate your intention to return and your positive feedback on our products.
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