Wr visited shop to return Procook milk frother which was disappointing. Product seemed not reliable. Colleague dealt with return item efficiently no quibble! We chose an upgraded Procook milk frother... See more
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Very pleased with our purchase of a set of three kitchen knives.both the quality and performance of these knives are really quite impressive bearing in mind the were less than £20.00. They are incred... See more
Company replied
Was well impressed by ProCook having exactly what I needed - glass straws. Then to be surprised by offer to buy 3 items in that section, including the straws (they alone were £5) for £10. Will be vi... See more
Customer service was excellent and very friendly- took the time to run through all the options of the ranges pointing out pros and cons. Love my new Elite Forged Casserole dish. Doesn’t stick withou... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 69 Silbury Arcade, Centre MK, MK9 3ES, Milton Keynes, United Kingdom
- 01908 027708
4.8
Excellent
626 reviews
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Metal kitchen utensils.
The range of kitchen items was excellent. I was able to replace plastic utensils with good quality metal ones at a reasonable price. Staff were friendly & helpful.
March 18, 2026
Reply from ProCook - Milton Keynes
We're happy to hear you found an excellent range of kitchen items and replaced your utensils. It's great to know our staff were friendly and helpful!
Reply from ProCook - Milton Keynes
We appreciate your positive feedback; we're so glad you value our great cooking dish and price, and we value your business.
Reply from ProCook - Milton Keynes
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Milton Keynes Store
Excellent attention in store and help with product choice. Very happy with purchases made in discounted offer
March 14, 2026
Very attentive and friendly staff
Very attentive and friendly staff, and very knowledgeable about the products
March 11, 2026
Very polite and helpful staff in the…
Very polite and helpful staff in the store. Served promptly with a smile. Very pleasant shopping experience.
March 7, 2026
Reply from ProCook - Milton Keynes
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff polite and helpful, and your shopping experience pleasant.
I could not find the specific item I…
I could not find the specific item I needed. After struggling for about 10 minutes I had to go to the counter and ask for assistants. I am also unhappy that the store is unable to provide a hard copy of my Guarentee.
March 11, 2026
Reply from ProCook - Milton Keynes
We regret you had difficulty locating your item and getting assistance. We will pass this feedback over to the store.
The helpful advice from your female…
The helpful advice from your female shop assistant
March 10, 2026
Reply from ProCook - Milton Keynes
We appreciate your positive feedback! We are so happy to hear that our shop assistant was helpful and offered great advice.
Good customer experience and good range…
Good customer experience and good range of products. Some items could be a little cheaper as some things did look very pricey but overall aesthetic nice
March 3, 2026
Very friendly and helpful staff
March 7, 2026
Impressive
The shop was busy but one member of staff was very helpful in finding a frying pan that suited me. I will definitely be visiting again.
Full of interesting and useful things.
March 1, 2026
Reply from ProCook - Milton Keynes
We're so happy to hear that our staff was helpful in finding a frying pan for you, despite the busy shop. We appreciate your visit and are glad you found interesting and useful things.
Bought a replacement timer
Bought a replacement timer. Magnetics not working. Just slides down fridge. Older time which is the same still stays well on fridge. When I can get back to store I will change this but test before I leave store
March 6, 2026
Reply from ProCook - Milton Keynes
We appreciate your feedback. We're sorry the replacement timer's magnet isn't working as expected. We suggest testing it in-store before leaving when exchanging it.
Good service and friendly staff and the…
Good service and friendly staff and the very good offer I purchased.
March 3, 2026
Reply from ProCook - Milton Keynes
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our good service, friendly staff, and offer.
Very good staflf
March 5, 2026
Reply from ProCook - Milton Keynes
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very helpful staff
Very helpful staff.
Staff member helped us to choose a product that specifically met our requirements. Product is excellent quality
March 5, 2026
Reply from ProCook - Milton Keynes
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff was helpful in choosing a product of excellent quality.
Reply from ProCook - Milton Keynes
We appreciate your positive feedback regarding our good customer service, clean shop, and friendly staff; we are so happy you enjoyed them!
Brilliant service
Brilliant service. I live in the south of Bucks and its a long way to travel to Milton Keynes , but the service at ProCook was superb. I will definitely be back.
They had everything I needed and more!
February 14, 2026
Reply from ProCook - Milton Keynes
We're happy to hear that you found our service brilliant! We appreciate you making the long trip from South Bucks to visit us. It's great to know we had everything you needed, and we look forward to seeing you again.
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