Range of products for induction hobs (and other) from entry level (bottom clad, cheaper) to pro (fully clad, more expensive). Do your research beforehand as the staff don't necessarily know / have ex... See more
Company replied
Location
Switch locationUnit 4B, Teesside Shopping Park, TS17 7BW Stockton-On-Tees, GB
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See what reviewers are saying
Staff at Teesside Park Pro Cook were so helpful as I wasn’t sure which pan I wanted. Chose a wedge wood blue cast iron frying pan as I needed it to be oven safe. The pan is heavy but perfect annd wash... See more
unfortunately the shop was closing down at Teesside park so didn’t have much stock left. The staff were very pleasant & helpful. Over the years I have bought lots of items from pans to a gadget to o... See more
I had an excellent experience in ProCook. I was served by the Manager of the store (I think she was called Sarah) who was incredibly knowledgeable and helpful and we had a good chat! She balance my ne... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 4B, Teesside Shopping Park, TS17 7BW, Stockton-On-Tees, United Kingdom
4.8
Excellent
796 reviews
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Reply from ProCook - Teesside
We appreciate your positive feedback. We are so happy you found our staff friendly and liked the choice in the shop.
The shop is well laid out and products…
The shop is well laid out and products are easy to see and find. The staff are very helpful and professional.
February 24, 2026
Reply from ProCook - Teesside
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you liked our shop's layout and found our staff helpful and professional.
Fantastic Range of Kitchen Ware
Popped back to buy a few more items for the kitchen.
The staff are so friendly, and helpful.
I love the range of kitchen ware. 😁
February 24, 2026
Reply from ProCook - Teesside
We're happy you came back to purchase more items! We appreciate your kind words regarding our friendly and helpful staff and are glad you love our range of kitchenware.
Staff really helpful store looks great
February 15, 2026
Reply from ProCook - Teesside
We appreciate your positive feedback regarding our helpful staff and the store's great appearance; we are so happy you enjoyed them!
Staff lovely
Staff lovely, and lovely stock inside easy to see the layout of products too.
February 20, 2026
Reply from ProCook - Teesside
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff lovely and the layout easy to see.
Reply from ProCook - Teesside
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Grey Malmo stone ware.
Great variety of good value for money products .
Enhanced by knowledgeable helpful staff !
February 14, 2026
Reply from ProCook - Teesside
We appreciate your positive feedback! We are so happy to hear that you liked our great variety of products and knowledgeable, helpful staff.
Reply from ProCook - Teesside
We appreciate your positive feedback regarding our excellent products and knowledgeable, friendly staff; we are so happy you enjoyed them!
Reply from ProCook - Teesside
We appreciate you letting us know our staff was lovely, helpful, and knowledgeable! We are so happy to hear it.
Great service
Staff were engaging in a professional way. Happy to assist and talk through options. Good knowledge of products and stock. Your chap that served us was very helpful and polite.
February 15, 2026
Reply from ProCook - Teesside
We're happy to hear that our staff engaged with you professionally and were helpful and polite while discussing options. We appreciate your positive feedback on their product knowledge.
A disappointing experience.
I bought some steak knives which were clearly labelled underneath at £16. However, at the till I was charged £49. When I queried this, I was informed that they had only come in that morning and didn’t have the price label on yet! They were clearly priced at £16.
I asked for a refund but surely I should have been charged the incorrect displayed price????
February 13, 2026
Reply from ProCook - Teesside
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Well dome Ted in Teeside Park
In Teeside Park branch Ted was outstanding. Friendly, knowledgeable, efficient. A lovely experience!
February 14, 2026
Unprompted review
Reply from ProCook - Teesside
We're happy to hear that you had such a lovely experience! It's great to know that our team member was so friendly, knowledgeable, and efficient. Thanks for your feedback.
Great shop with even better staff
February 9, 2026
Excellent range of cookware
Excellent range of cookware. Friendly helpful staff able to advise and assist. Good range of prices for both professional and amateur users.
February 11, 2026
Reply from ProCook - Teesside
We appreciate you taking the time to share your experience. We're so happy to hear that you found our range of cookware excellent and our staff helpful!
A pleasant visit.
The sales lady approached me immediately to offer her assistance. Smiling face. The second lady was so helpful. It was a pleasurable visit. I was delighted to find that the store offered items suitable for my budget.
February 11, 2026
Reply from ProCook - Teesside
We're happy to hear that our sales ladies were immediately available and helpful, and that you found items within your budget. We appreciate your positive feedback and are glad you enjoyed your visit!
Design fault in saucepan lid.
The pans are sturdy and good quality. The only problem we've found is that there is a gap between the inner metal ring of the saucepan lid and the glass. This causes food particles to collect in the gap when draining water from the pan with the lid on. This is a particular problem with rice. I would have to put this down as a design fault.
February 7, 2026
Shopping the assistant did know her work and was…
the assistant did know her work and was good help
February 11, 2026
Reply from ProCook - Teesside
We appreciate you letting us know our assistant was good help and knowledgeable! We are so happy to hear it.
Very pleasant staff
February 10, 2026
friendly and helpful staff
February 6, 2026
Reply from ProCook - Teesside
Thank you for your kind words! We appreciate you acknowledging our team's dedication to providing excellent service.
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