The best cookware products in the Uk and at a reasonable price. Pure quality, you cant get any better than Procook, plus, they give you 25 yrs guaranteed, which only cement the quality of their produ... See more
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Location
Switch locationUnit C - 21, Tottenham Court Road, W1T 1BJ London, GB
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See what reviewers are saying
I had an issue with a gift voucher when trying to order online and it was quickly resolved by the shop assistants. I was then able to complete the purchase of Rochelle Glasses, which are so elegant.
Company replied
What a great company! I always enjoy going into store because staff are soo friendly and always eager to help! On my last visit I was perusing for your stainless steel utensil set which I was advised... See more
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I love the 3-cup Glass Cafetiere with Softgrip Handle . I'm using the mesh ang spring ring for my Snowpeak French Press too, as I don't want the non-titanium, non stainless steel parts in it. Will m... See more
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Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit C - 21, Tottenham Court Road, W1T 1BJ, London, United Kingdom
4.8
Excellent
411 reviews
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Great shop experience
Staff were amazing, found me exactly what I needed (I couldn’t find it anywhere online) and were lovely!
December 15, 2024
Reply from ProCook - Tottenham Court Road
Thank you for your kind review! We are thrilled to hear that you found our staff helpful and friendly. We strive to provide our customers with a positive shopping experience, and we appreciate you taking the time to share your feedback.
Quality excellent
Quality product. Good attention. Just beautiful and useful utensil
December 23, 2024
Reply from ProCook - Tottenham Court Road
Thank you for your kind review! We are delighted to hear that you found our product to be of high quality and that you appreciated the attention you received. We strive to provide our customers with beautiful and useful products, and your feedback is greatly appreciated.
Reply from ProCook - Tottenham Court Road
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great personal service on the phone .
Great personal service on the phone .. product held .. useful advise
Happy to shop here thank you
December 22, 2024
Reply from ProCook - Tottenham Court Road
Thank you for your kind review! We are thrilled to hear that you had a positive experience with our phone service and that you found the advice helpful. We strive to provide our customers with excellent service and value, and we're glad you were happy with your purchase.
Excellent knife
I bought a Nakiri knife in store. The staff were helpful and the knife is fantastic.
December 14, 2024
Reply from ProCook - Tottenham Court Road
We're so glad to hear you had a positive experience with our staff and that you're enjoying your new Nakiri knife. We appreciate your kind words and hope you continue to enjoy your purchase.
Do not purchase any items from these…
Do not purchase any items from these people they don’t accept return and they don’t refund
December 20, 2024
Unprompted review
Reply from ProCook - Tottenham Court Road
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Reply from ProCook - Tottenham Court Road
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Lovely ceramics at reasonable prices…
Lovely ceramics at reasonable prices and friendly, efficient staff
December 19, 2024
Reply from ProCook - Tottenham Court Road
Thank you for your kind review! We are delighted to hear that you enjoyed our ceramics and found our staff friendly and efficient. We strive to provide a positive shopping experience for all our customers, and your feedback is greatly appreciated.
Reply from ProCook - Tottenham Court Road
We appreciate your kind words and are glad to hear you had a pleasant shopping experience.
Reply from ProCook - Tottenham Court Road
Thank you for your kind words! We're delighted to hear that you enjoyed our equipment and customer service. We appreciate your support.
Reply from ProCook - Tottenham Court Road
Thank you for your kind review! We appreciate you taking the time to share your positive feedback. We are glad to hear that you had a great experience with our service.
Reply from ProCook - Tottenham Court Road
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Lovely warm staff
Lovely warm staff - very helpful and knowledgeable about their stock. What a fabulous shop. I will go back for all my future culinary needs!
December 13, 2024
Reply from ProCook - Tottenham Court Road
Thank you for your wonderful review! We are thrilled to hear that you found our staff warm, helpful, and knowledgeable. We strive to create a welcoming and informative environment for our customers, and we are delighted that you enjoyed your experience. We appreciate your positive feedback and hope to see you again soon for all your culinary needs!
Reply from ProCook - Tottenham Court Road
Thank you for your positive feedback! We're pleased to hear that you appreciate the quality of our materials and the variety of options we offer. Your kind words are greatly appreciated.
Great products in a very well laid out shop
Very well laid out shop, nice environment and great products at good prices
December 3, 2024
Reply from ProCook - Tottenham Court Road
Thank you for your kind review! We are delighted to hear that you enjoyed the layout of our shop, the atmosphere, and our products. We strive to create a welcoming and enjoyable shopping experience for all our customers, and your feedback is greatly appreciated.
Great service!
December 3, 2024
Reply from ProCook - Tottenham Court Road
Thank you for your kind words. We're glad you found our service lived up to expectation
Really nice costumer service
Really nice costumer service. The store has a vast variety for every product. The shop assistants have great knowledge about each product with a good sense of Humour:)
December 1, 2024
Reply from ProCook - Tottenham Court Road
Thank you for your kind words! We are thrilled to hear that you had a positive experience with our customer service and appreciate the vast variety of products we offer. We strive to provide our customers with knowledgeable and friendly service, and we're glad you found our staff helpful and humorous. We appreciate your feedback and look forward to seeing you again soon.
Great variety of products and fair…
Great variety of products and fair prices. Love ProCook! Shop assistants are always knowledgeable and extremely helpful.
December 1, 2024
Reply from ProCook - Tottenham Court Road
Thank you for your kind words! We are delighted to hear that you appreciate our wide selection of products, competitive prices, and helpful staff. We strive to provide our customers with a positive and enjoyable shopping experience, and we appreciate you taking the time to share your feedback.
Really good value for a central London…
Really good value for a central London cooking shop. Small items (dough scrapers, cooking thermometers etc., and good bargains for meal settings on sale
December 5, 2024
Reply from ProCook - Tottenham Court Road
Thank you for your kind review! We're delighted to hear you found our shop a good value for central London. We strive to offer a wide selection of quality items at competitive prices, and we're glad you found some great bargains. We appreciate your support and hope to see you again soon.
Great store, great staff
Staff were extremely helpful on the phone to confirm they had the item and when I went to the store to purchase the item (ended up buying more things). I would give them 5 stars, but want to keep them on their toes! I always go to ProCook as first choice for kitchenware.
December 2, 2024
Reply from ProCook - Tottenham Court Road
We appreciate your kind words and are thrilled to hear about your positive experience with our staff. It's wonderful to know that you found them helpful and that your visit to the store exceeded your expectations. We're always striving to provide excellent customer service and it's encouraging to know we're hitting the mark. Thank you for your continued support and loyalty to ProCook.
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