I have visited Procook stores in various locations and always found them well organised and the staff friendly. Of course, the main reason for shopping there is the quality of their stock. Having rec... See more
Location
Switch locationUnit 306-307 Trentham Garden, Trentham Estate, Stone Road, ST4 8JG Trentham, Stoke-on-Trent, GB
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See what reviewers are saying
Visited our nearest outlet at Trentham as always great staff very friendly and helpful great to browse around without any pressure. Made our purchases and as usual delighted with them. Highly recommen... See more
We decided to update some of our kitchen ware, and chose items from your shop in Trentham. The two assistants were very helpful and polite, really good service without being too intrusive
Oi love your aprons and now have five of them - all different but all the same good quality. I needed a splash back stencil for frying as stuff spits onto my cooker and marks it. I bought a different... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 306-307 Trentham Garden, Trentham Estate, Stone Road, ST4 8JG, Trentham, Stoke-on-Trent, United Kingdom
4.8
Excellent
792 reviews
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Friendly staff and neat shop
Friendly staff, set out good with products on show, all accessible. Service at the till was quick and thorough no queue.
March 22, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
As you got the item I was looking for.
March 23, 2026
Reply from ProCook - Trentham
We're happy to hear that you found the item you were looking for! We appreciate you taking the time to leave us feedback.
Very well made and they last no…
Very well made and they last no scratches or any marks
March 25, 2026
Reply from ProCook - Trentham
We appreciate your positive feedback on the excellent craftsmanship and durability; we are so happy you are pleased!
Reply from ProCook - Trentham
We appreciate your positive feedback on our efficient and knowledgeable service; we are so happy you are pleased!
Reply from ProCook - Trentham
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Worth a visit
We added to our pan collection and are delighted with our purchase.
Helpful staff.
March 19, 2026
Reply from ProCook - Trentham
We appreciate you taking the time to leave us this great review! We're so happy to hear that you are delighted with your new pan and our helpful staff.
Good range of products
March 18, 2026
Reply from ProCook - Trentham
We're glad you appreciate our wide selection. Thank you for your positive feedback; it means a lot to us.
Reply from ProCook - Trentham
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Trentham
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great product / Great service!
The sales assistant whose name I did not get, was extremely helpful, and and made us aware of the best combination for our set of Signature Elite cookware.
We are now using them, (and as someone who sold cookware in the past) they are a very high quality set of pans and stock pots.
There was a less expensive option, but this range has a double handle on each item, to make handling a lot easier.
March 18, 2026
Reply from ProCook - Trentham
We appreciate you sharing your experience with us. We're happy to hear that our sales assistant was helpful in choosing the best cookware for you. It's wonderful to know that you find the Signature Elite range to be of high quality and easy to handle.
Reply from ProCook - Trentham
We appreciate your positive feedback; we are so happy you found our display lovely, our prices fair, and our customer service good.
I loved this shop
I loved this shop , i was visiting the area , staff were very helpful and friendly
March 16, 2026
Problem free return of 1 product from…
Problem free return of 1 product from batch of 2 for refund.
I had ordered 2 frying pans the same size & decided I only needed one.
Refund back to my credit card processed within 3 working days.
I ordered 2 smaller frying pans from Procook online (to take advantage of time-limited discount) before returning the unwanted frying pan to Trentham store.
I would definitely order from Procook again.
March 5, 2026
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