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productguard.co.uk Reviews 1

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TrustScore 3 out of 5

3.2

Appliance Repair Service
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Company details

  1. Appliance Repair Service

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Disgraceful lack of service!!!…

I called to report a TV fault its now been 11 days,3 more calls ,in a queue for 1 and 1/2 hours today so far.
How does one get a reply.
Apparently the operative who eventually answered the phone last week has sent 3 emails to the underwriters,if they ever decide to contact me,an engineer will try and talk me through a repair on the phone!!I wish him luck with that ,then will come out and If I need a new TV it will be delivered and left with me as they dont install it.Will I renew my 3 products that I have insured with them???What d you think?Disgraceful service ,sorry lack of service.
I was recently widowed and rely on my TV for something to do.

October 23, 2024
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