Proflax Reviews 175

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

All natural Products. The bone & joint liquid supplement has absolutely transformed my dog. He is thriving! So grateful for a product like this for my older dog. Have been using this product for years... See more

Rated 4 out of 5 stars

Beagle has been on Proflax daily since February 1st 2019 Honestly, apart from noticing a softer coat, there is no improvement in the amount of shedding. He has never had skin issues, just plenty of... See more

Company replied

Rated 5 out of 5 stars

Tummy tastic is a great product for supporting dogs with any kind of digestive issue or those who are prone to digestive problems. Espeacially large breed or deep chested dogs that could be prone to... See more

Company replied

Rated 5 out of 5 stars

This is a magical remedy! Healthy heart saved our dog’s heart with so much ease. Heart murmur with breathing difficulties and wizzing on our bijoupo boy has been diagnosed via Vet and hopefully all... See more

Company details

  1. Pet Store
  2. Manufacturer
  3. Pet Supply Store

Written by the company

100% natural, holistic vet approved, effective & affordable functional superfood supplements for dogs & cats. Our extensive range consists of flaxseed or salmon oil & unique herbal tincture blends, herbal powders, tinctures and soft infused treats. Proflax have a supplement to support all aspects of health and life stages, from puppies to seniors.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

175 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great products, great staff

Super company, offered really helpful advice for a very senior rescue dog who had just joined our family. The product they recommended (Golden Oldies) has really put a spring in her step. Lovely people with excellent products. I wouldn’t hesitate in recommending them.

February 2, 2025
Unprompted review
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Reply from Proflax

You are welcome, we are here to help. Great to hear that your golden oldie is feeling sprightly!

Rated 5 out of 5 stars

Thriving

I have been using quite few of the Proflax products and my little dog is thriving.. Tree bark powder is particularly helpful when my dog has upset tummy..

April 3, 2025
Unprompted review
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Reply from Proflax

Marvellous news Sonia, thanks for your review

Rated 5 out of 5 stars

Tummy Tastic

We use the gut health powder, tummy tastic. Great product. Expensive but worth every penny. And proflax are a good company, helpful and responsive if there's an issue. Highly recommended

January 6, 2025
Unprompted review
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Reply from Proflax

Thank you for the lovely review Emma and so pleased that you are happy with Proflax Tummy Tastic

Rated 5 out of 5 stars

Kidney care

My dog was urinating more and as she hates the vets I thought I would try using this product first as I’ve used proflax before. This product really helped my dog and decreased her urination which saved her a stressful trip to the vets.

April 3, 2025
Unprompted review
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Reply from Proflax

Wonderful news Kerrie! Thanks for the review

Rated 5 out of 5 stars

Yeast bundle protocol

Yeast bundle - protocol
Highly delighted with the results after using Proflax yeast protocol. Boo had a blockage in October 2024 following 5 days in the vets. She required lactulose daily and complete mish mash of a diet to enable her to pass stools. She subsequently started with hotspots, itching and yeasty symptoms, I put this down to not oniy the amount of sugary veg ( sweet potatoes and carrots) plus the total distribution to her micro biome. Since December she returned to a raw diet.. after much deliberation I found Proflax and I’m pleased I did..after 6 weeks in which today is her last day her coat has returned to its former full and lustrous self. Proflax products are now something I wish to continue using in the future on Boo and both her housemates. What a difference Proflax has made 😊

April 3, 2025
Unprompted review
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Reply from Proflax

Fabulous that the Proflax Yeast Protocol has helped Boo so much, thank you for being a loyal customer and for the review

Rated 5 out of 5 stars

Highly recommended

Highly recommended. Proflax provides great products to help with a healthy balance of diet for my working dogs. We feed raw so like to use Tummy Tastic on regular bases to help with digestive health. We also use Plaque Patrol to keep there teeth in top condition. Every order delivered within a few days.

April 3, 2025
Unprompted review
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Reply from Proflax

Thank you for the amazing review Adam, we are delighted that you are happy with Proflax products

Rated 5 out of 5 stars

Love it !

Great service , very good products! Loved probiotic chews and oil!

April 3, 2025
Unprompted review
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Reply from Proflax

Fab thanks for the review Diana

Rated 5 out of 5 stars

Proflax Natural is Fantastic

As like many users of Proflax Natural products say this stuff really works and did for my dog (Simba) and cat (Nala), the benefits were fast acting and had a noticeable affect on my animals. I will definitely be keeping Feline Fine a part of Nala’s food and Simba has a new found energy thanks to Bone & Joint and Immunity & Vitality… trust in the facts and you’ll see the natural benefits for your animal.

March 21, 2025
Unprompted review
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Reply from Proflax

Thanks you for the lovely review Mr Weeks, which is most appreciated. We are delighted that Simba and Nala are doing so well on our supplements

Rated 1 out of 5 stars

Not great.

I brought proflax for my mum's dog. I found it expensive compared to other brands on the market and it certainly was no better , in fact a cheaper brand I had bought previously was more cost effective.

March 3, 2025
Unprompted review
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Reply from Proflax

Hi Jamie, please could you provide us with the date of purchase, as we don't have you on our system as a customer? Please advise what negative effects the product you purchased had on your mums dog, and were you aware of the cost of the product before you purchased it?
Thank you
* 28 march 25 - please could you provide information as requested? We would be delighted to receive feedback on any negative effects that the product you purchased had on your mums dog.
Thank you

Rated 1 out of 5 stars

Unsolicited Emails

Unsolicited Emails - Continuing to send us unsolicited B2B emails without permission trying to sell us supplements. We are not interested and did not sign up to your list.

UPDATE - I see the response says it's a fake review. No it isn't. A part of your annoying unsolicited emails copied below. If you continue, I'll make a complaint to the ICO too.

I'm looking to follow up on the below information today if possible:

to gauge your thoughts on the Proflax range,
to ensure all relevant information received and finally;
an idea on timescale for your decision-making process so I may update our records accordingly

To further assist your process I've attached our Product Catalogue, Trade Pricing and Proposal Document for your consideration and look forward to your thoughts.

March 6, 2025
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Reply from Proflax

Please confirm your email to us so that we can find your details, as you do not exist on our system.
Many thanks
*Edit number 1 (08/03/25) - have you replied to state that you do not wish to receive emails or unsubscribed? Please provide your business name as we are unable to find your email address.
Many thanks
*Edit number 2 (10/3/25) - please provide your contact details as we cannot find you on file by name. If you are a business please reach out to info@proflax.co.uk so that we can remedy this situation, for you to be happy.
*Edit number 3 (18/3/25) - We still have not received your details for removal from our system. In light of the upset that our contact has clearly caused, please could you follow the instructions in edit number 2 to allow us to remove you from our system. Thank you.

Rated 1 out of 5 stars

Absolute garbage

Absolute garbage! Couldn’t pay me to buy this ever again. Smells disgusting, the service is awful and I NEVER feed my dogs something this horrible and subpar! AVOID AVOID AVOID!!!! Will be telling everyone to steer clear of this rubbish!!!

December 19, 2024
Unprompted review
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Reply from Proflax

Please provide your order number or stockist that you purchased your product from as we cannot resolve this issue without locating you as a customer.
** Edit 1 - please could you provide information to verify you as a customer. Trustpilot have requested this and not received a response.

Rated 5 out of 5 stars

This is a magical remedy

This is a magical remedy! Healthy heart saved our dog’s heart with so much ease. Heart murmur with breathing difficulties and wizzing on our bijoupo boy has been diagnosed via Vet and hopefully all disappeared now.

I highly recommend their products also using omega oil! We need that type of remedies which prevents further damage and heal all the issues.
Thank you to Proflax team !

October 25, 2024
Unprompted review
Rated 1 out of 5 stars

The stuff smells awful

The stuff smells awful. It doesn’t smell remotely of fish, in fact it smells rotten and rancid. This is feline fine the cat omega 3 oil. I wouldn’t buy it again, i actually want my money back. My cat wont touch it and I don’t blame her, they can smell if it’s good for em or not and this obviously isn’t.
Edit: Dont know why they’re saying I’m not a customer (Order #14162) i just got an email from em asking me to review it! Terrible customer service can’t take criticism on their BAD SMELLY product!!! They only have 6 reviews shown on their website and the only one that shows criticism is a 3 star one that still compliments the product even though their pet won’t touch it. I am 100% a genuine customer! I wanted to help a small Devon based business I gave you my money and you gave me a product that I don’t feel was accurately represented. Hence the bad review. I can not justify lying about an experience I’ve had with a product, potentially misleading people who could have the same experience as me. Definitely not recommending you to anyone. Pathetic.

Update 2* owner got so mad she took over the customer service and argued with me about why my review isn’t real. I thought that I was a fake customer? It is possible for someone to not like your product. All the best hope everything goes well.

January 24, 2024
Unprompted review
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Reply from Proflax

Please reach out Sam for a full refund.
We also welcome any feedback from customers who have used Feline Fine.
Many thanks

Rated 4 out of 5 stars

Great service but change the bottles back please

The usual great and speedy service from Proflax.

One gripe: you’ve changed the bottles! I can’t get the liquid out and into the measuring cup with one hand. I have had to mark the cup so it can be seen when I put it on the counter and then use BOTH hands to squeeze the bottles, a number of times, to get just 10ml out. It’s like milking a very reluctant cow! Please make the bottles softer again!

December 18, 2023
Unprompted review
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Reply from Proflax

Thank you for your review. The composition of our bottles has changed due to some of the older softer bottles imploding making the products appear defective. We do offer measuring spouts which make pouring easier.

Rated 5 out of 5 stars

Only just started my dog on calm and…

Only just started my dog on calm and collected but ive noticed already he's not so reactive when passing dogs whilst on the lead.
He loves the taste too!

November 6, 2023
Unprompted review
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Reply from Proflax

Marvellous news and thanks you for your lovely review of Calm & Collected.

Rated 5 out of 5 stars

Honest review - Amazing brand and products

I have been using Proflax supplements for around a 2 years give or take, it’s mainly been Tummy Tastic for tummy upsets and general gut health but more recently we been using the calming superchews as I have a rescue dog who suffers with SA so we wanted to help his anxieties with natural resources while it has not cured his SA he is able to be left that little bit longer before it’s too much for him. We have also been using Plaque Patrol since it was released and I am always dubious on whether teeth/gum/breath supplements work as we have tried many before and they didn’t seem to but I have to say this product has been amazing both of the dogs teeth have become noticeably cleaner and our rescues breath was atrocious and this had made a serious difference.

I swear by the brand now that I even have got my family buying the products for their own dogs

September 20, 2023
Unprompted review
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Reply from Proflax

Thank you so much for your review Danielle, we are delighted that Proflax has helped your dogs in so many ways. Marvellous to hear that our new Plaque Patrol has made a big difference - no more smelly breath! :D

Rated 5 out of 5 stars

Best purchase this year!

I’ve tried every supplement going for Bonnie, and nothing has lives up to the claims. So it was safe to say I was a bit sceptical when I purchased the Bottoms up powder, but anything was worth a try. WOW, is all I can say. The difference is unreal and we havn’t even quite finished the first tub. No more scooting, stinky bottom, and signs of irritation. Purchased my 2nd tub and would highly recommend. Thank you

August 1, 2023
Unprompted review
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Reply from Proflax

Thank you so much Leanne for your review. We are delighted that Bonnie is now happy and scoot free! :)

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