Projectorpoint Reviews 216

I dealt with ProjectorPoint entirely by email as the shop is not local to me. They responded very quickly and gave excellent advice in helping me to select the most appropriate projector for my needs. When I eventually ordered the projector, it was delivered {with free delivery) the next day! I would highly recommended ProjectorPoint for excellent customer service.

Great people to deal with to purchase a projector for our church. They were available on the phone to help with technical assistance to buy the right projector for our set up. We are thrilled with the quality of the image.
Thank you Projector Point.

This was the second time our church found Projectorpoint were by far the best combination of price, service and attitude. Their technical advice was honest and accurate. We strongly commend them as a specialist supplier.

From my initial enquiry to purchasing, the help and advice given by Wasi was fantastic. He resolved all my problems and is an example of excellent customer relations and service. If only all companies were like this.

great service, great recommendation - the picture quality is fantastic

Excellent service from start to finish. Placed the order online and was contacted by Wasi Alam who took the time to go through the order and confirm that everything I'd ordered met my actual requirements. Helpfully he got me to double check that the projector screen I'd chosen would fit in the room. (Sizes quoted on website are the size of the white screen area) actual case length is longer. Turns out the one I'd selected would still fit in the room. The order was delivered the next day. Highly recommend Projectorpoint. Thanks :-)

Delighted with the products and service, would use again.

William helped me from start to finish in choosing my projector for a golf simulator and movie screen. The projector was well priced!
I had problems with mounting the projector from the ceiling but William sorted my issues quickly by providing quality support.
Thank you!

Good ordering experience. A very pleasant, helpful and knowledgeable sales person confirmed in detail (and with follow-up email) that I understood the order and that the projector screen would be suitable for my setup before despatching, and guaranteed delivery the next day as needed. At a very reasonable price, including an extra 5 year warranty not normally included with orders placed elsewhere for the same product.

I am later updating my review here to reflect excellent customer service to resolve a delivery issue (an initial failure to deliver due to a fault with my doorbell). Having realised that a delivery had been attempted earlier, I emailed the Projectorpoint customer service contact at 6pm to request an early redelivery. This resulted in a telephone call to me early the next morning to arrange a redelivery later in the day, at no extra charge, keeping me fully updated with progress on the arrangements in further telephone calls and emails. I consider that this was a model response and great customer service.

Initially I received expert unhurried technical advice on possible choices for a projector to suit an exhibition's video theatre. Projectorpoint's price for the most suitable machine matched Amazon's, so I purchased from Projectorpoint, knowing that their after-sales care is excellent. The projector was delivered in less than 24 hours, and came with an unexpected bonus - a high quality HDMI cable, in addition to the one supplied as standard by Epson. The goods arrived well packaged and undamaged, and worked perfectly straight out of the box. In my experience, with several past purchases from Projectorpoint, you can buy with confidence in their competent service, before and after sales.

Beacon Camera Club wanted a new 4K projector and because we are a camera club, we are very picky about image quality: this needed to be of the best to fit our needs and budget. We are not given to delivering false praise: we are very used to highly critical opinions of the images produced by our members and this breeds in the club a culture of fair but firm in a kindly way. This is mentioned because what follows here is not a review based upon favour: it is a heartfelt exposition of truth. A phone call to Projectorpoint was picked up by Gulam Khamboo and a long conversation ensued wherein we offered our needs, concerns and confusions. Due to our prior research, we had almost settled upon a particular NEC device which appeared to suit our needs in terms of the mix of resolution, brightness and cost and at the end of our discussion we opted to purchase that box of tricks. Our minds were eased in doing this due to Projectorpoint’s money-back guarantee (with a proviso of no more than an hour or so on the projector’s ‘clock’).
We paid up, and the 4k NEC DLP device arrived the following day. Several interested and technically qualified club members gathered to view the image output. It did not take very long for the decision to be a ‘no’! Whilst the moving image capability of the machine was acceptable, static images were quite sub-standard, showing a lack of sharpness and a large amount of colour fringing (i.e. chromatic aberration, either lens-based, or RGB registration at the imaging device). A call to Gulam was met with interest and suggestions of other machines. We had decided – due to our experience with the NEC box - that DLP wasn’t going to do it for us, leaving us to choose from a very narrow field of maybe 2 or three more acceptable (albeit more expensive) machines which use LCD-type imaging devices. Gulam was understanding and very obviously keen to make sure that we got what we wanted: after our conversation ended to give us time to think about things, he called back to say that he had procured a loan unit of a Sony VPL XW5000 device, which is based upon an LCD imaging device. This was shipped to us and was subjected to the same scrutiny as with the NEC machine. The difference was astonishing, both in image quality out of the box and in the setting-up facilities which allowed tuning of RGB convergence at more than 100 points around the screen. After such adjustment, the image quality can be said to be better than anything we had ever seen in any camera club! Sold!
In summary, we ended up spending more money than first planned but the extra, necessary quality made this more than worthwhile. It is fair to say that we would not have achieved our goal without the patience, tolerance and 'beyond the call of duty' attitude of Gulam at Projectorpoint. Our club owes a big ‘thank you’ to him and his company for their assistance in our quest.

Really great supportive and knowledgeable team. Being able to compare the projectors was super helpful in making our decision! And great prices too!

The support I got from PROJECTORPOINT couldn't be better, even if they tried. Professional, quick, reliable, knowledgable. No nonsense and really listening carefully to your needs – not just flogging over-priced and unnecessary equipment at you. Besides that you really felt that they know what they are talking about.

If you like to waste your time on hold listening to endless music with an automated voice telling you that your call is important, then you will be greatly disappointed. This companies products and customer service are exceptional. You actually speak to a person who is both knowledgeable and extremely helpful. The whole set up is brilliant with customer care at the top of their list. If you need one of their products, just buy it. They will not let you down at any stage of your order.

First, there was someone to help on the end of the telephone line. Second, it was about 4 pm ordrered and delivered the next day. Third, when set up the projector and screen gave a good display. The NEC ME403U had all the connections necessary to pair successfully with an 8 year old macbook

Professional and friendly. Go the extra mile in fielding questions and helping with research. Delivery of goods was excellent: well-packaged and fast.

Pre Sales Service was excellent and just the help I needed. The Projector came in a couple of days with a Free HDMI cable. Great Service.

Excellent customer service technical knowledge.
Wasi was very informative and helped us a great deal in creating the package for our purchase.
Would recommend to both first timers and professionals.

Outstanding Service and Products!

I cannot praise Projectorpoint highly enough, superb advice from the planning stages of our new shop - through to final installation.

Excellent knowledge and clear explanations for a layman to understand. I always knew the full range of options, costs and products and the specialist knowledge and patience Will showed was brilliant.

If you need any projectors, video walls, accessories or specialist knowledge then these are the people to deal with. Genuinely impressed with all of it.