Promo-Gifts (UK) Ltd 

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Rated 5 out of 5 stars

I would have no hesitation in recommending Stephen & his Promo-Gifts team to anyone. Service is swift, courteous & extremely good value. Professional at every level Stephen is only a phone call or a... See more

Rated 5 out of 5 stars

Hi I had a fantastic first experience with Promo Gifts and has exceptional customer service by Roman Hust. My company had really tight guidelines, and Roman delivered everything we wanted... See more

Rated 5 out of 5 stars

From start to finish, communication services were excellent throughout. Helpful and friendly staff to support me to find what I wanted within my budget. Delivered when promised with no hitches at all!... See more

Rated 5 out of 5 stars

I had ordered engraved glasses with another company who turned out to be a fraud, so I contacted Promo Gifts. I'm so please to have discovered this company. Their comunication, transactions and produc... See more

All reviews

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Rated 5 out of 5 stars

Excellent Service!

We have used this company in the past and had no complaints with the product ordered or the quality of the print.
We were running an event this weekend and wanted to get an order of pencils with our partnership logo on them. I had contacted the sales team (Mel Bright) on Monday and was told they'd be able to put this through as a rush order, we received them on the Friday. I would definately recommend using Promo-Gifts to any other business.
Once again thank you Mel and your team!!

June 10, 2011
Unprompted review
Rated 2 out of 5 stars

Good quality product with a timely arrival of the stock, but the order arrived incorrect and not in line with what we ordered and subsequently we have received unsatisfactory response to our queries.

Overall the quality of the wristbands we ordered is very good. The order that we placed also arrived when expected which again was very satisfactory.
However, the order was not fulfilled to the requirements laid out in our original order! We have challenged this in a number of emails over the last couple of weeks and despite these attempts to get this issue addressed we are still awaiting a satisfactory response to our query.
We have been offered a £50 credit off a subsequent order, which at this stage is most unlikely as ourfirst order is yet to be fulfilled as requested, and we have received no response in terms of how the original issue is to be resolved. Overall rating of the service we have received is therefore low as a direct result of the way this issue has been left open.

June 6, 2011
Unprompted review
Promo-Gifts (UK) Ltd logo

Reply from Promo-Gifts (UK) Ltd

We have been in contact with this client. It appears that our correspondance has been lost in spam filters and bounce backs.

After a phone call we agreed that both parties had made an error and we have agreed to deliver a further 500 units by way of compensation on our part. The client is happy with this resolution and will hopefully post to agree^

Rated 5 out of 5 stars

Fast, friendly and efficient

We ordered 60 bears with printed tee-shirts to give to the children at our Nursery party to celebrate the wedding of Prince William and Kate Middleton.

The initial contact was friendly and helpful, down to explaining how to find the colour match for the ink. Emails and communications were fast and efficient, we were never left wondering where we were or what would happen next, and the products have arrived before their due date.

The bears are exactly as described, good quality and I know the staff will be fighting for the couple of 'spares' that we have!

Will definately use them again if we need anything similar and would definitely recommend them.

April 11, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent value for money, on time delivery and great communication

First time order of 300 USB sticks with print on very short notice, which was executed professionally on time and with very smooth communications/production. The sticks arrived 2 days ahead of schedule and the product looks very professional and exceeds our expectations. We can recommend Promotional Products without exception and will definitely come back for similar orders.

April 5, 2011
Unprompted review
Rated 5 out of 5 stars

Fantastic - As easy as ordering a pint!

I could not have found a more helpful and better company to order from, the whole process from placing my order to getting my artwork sorted to taking delivery was fantastic and about as stressful as a big hug!

I would truly recommend Promo-Gifts to every man and his dog, it is rare to find a company these days that is a pleasure to work with.

A big thank you, to everyone especially Stephen in the sales team, I look forward to placing more orders in the future.

April 1, 2011
Unprompted review
Rated 5 out of 5 stars

Great service

David was very helpful. He explained my options and had the work finished within the specfic time

April 1, 2011
Unprompted review
Rated 5 out of 5 stars

The staff were very friendly and helpful and efficient.

They were able to complete our order on very short notice, when I didn't think this would be possible. The staff were friendly, helpful and efficient. The items were delivered quickly, were as promised and good quality. Very affordable price for us as a charity organisation.

April 1, 2011
Unprompted review
Rated 5 out of 5 stars

You are all fabby stars!

i can always rely on you guys to get something done for me when i need it done yesturday! my requests are always unreasonable and you guys always deliver! products are always high quality and exactly what we request.
Many thanks for your support and hope to work with youagain soon :o)

April 1, 2011
Unprompted review
Rated 5 out of 5 stars

An easy and successful process with an excellent outcome.

We ordered oyster card holders with folded inserts. This wasn't something that you had necessarily done before and David was a fantastic help. We will be using your services again as the first experience was so successful and the process ran smoothly. Thank you Promo-Gifts.

April 1, 2011
Unprompted review
Rated 4 out of 5 stars

Excellent Service & Product

We received our order without any problems. The customer service staff were friendly and efficient and our order arrived in good time. Thank you for your prompt service and excellent product

April 1, 2011
Unprompted review
Rated 5 out of 5 stars

I'm your new favourite customer!

Hi

I had a fantastic first experience with Promo Gifts and has exceptional customer service by Roman Hust.

My company had really tight guidelines, and Roman delivered everything we wanted perfectly...the fact that the bespoke rock sweets tasted great too was a massive bonus! Although, I feel I will need to make an unscheduled trip to my dentist soon!

Anyway, thanks so much and I am already planning what other items to purchase!

April 1, 2011
Unprompted review
Rated 5 out of 5 stars

An amazingly helpful firm

I can only praise the staff for their help and for the speed with which the items arrived - even offshore!
The quality verse the price is amazing
Thank you so much and we will be ordering from you again

April 1, 2011
Unprompted review

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