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Rated 5 out of 5 stars

Very nice violin case and nice design. Bought 2 violin cases over the past 18 months for 2 daughters. The most recent one was damaged in transit - I sent them and email and they sent replacement immed... See more

Company replied

Rated 5 out of 5 stars

I bought a violin case from Promusicbags last year and I'm really pleased with it. The case is strong and sturdy with nice lining and fits around my violin well, and it's easy to carry with the long... See more

Company replied

Rated 5 out of 5 stars

I bought a violin case for my music-student daughter. I haven't actually seen it, as it went direct to her, but she loves the colour, and how little it weighs. Perfect for someone who plays their inst... See more

Company replied

Rated 4 out of 5 stars

I bought the case to replace my existing one which had seen better days. It looks smart, is a good colour (red ) and is lightweight. The inside has plenty of pockets for the usual stuff including tw... See more

Company replied

Company details

  1. Musical Instrument Store

Information provided by various external sources

Pro Music Bags is an online retailer which sells violin cases. We stock an extremely large range of high-quality violin cases. All of our goods are stocked in the UK, which allows for fast & hassle free delivery to the UK & Europe. We pride ourselves on great customer service - that is why we offer a 30-day no-questions-asked money back guarantee.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Very nice violin case and faultless customer service

Very nice violin case and nice design. Bought 2 violin cases over the past 18 months for 2 daughters. The most recent one was damaged in transit - I sent them and email and they sent replacement immediately and arranged courier to pick up the damaged one free of charge. Excellent and personal customer service.

December 19, 2020
Unprompted review
Promusicbags logo

Reply from Promusicbags

Hi Maggie,

Thank you for your kind review, we are glad that you're happy with your experience. Knowing that our customers are happy encourages us to keep improving our service.

Happy Holidays

The Pro Music Bags Team

Rated 5 out of 5 stars

Really user friendly website

Really user friendly website, fast delivery, exactly what i wanted. The violin case is a great colour with lots of useful compartments, was amazed at the quality for the price I paid. Great company, would recommend without hesitation.

February 23, 2020
Unprompted review
Promusicbags logo

Reply from Promusicbags

Hi Noella,

I'm happy to hear that you were happy with the purchase experience & the product. I am very grateful to you for taking the time to write a review

Rated 5 out of 5 stars

Violin case

The violin case arrived quickly and was better than the pictures suggested it would be.

January 12, 2020
Unprompted review
Promusicbags logo

Reply from Promusicbags

Thank you for your kind words

Rated 5 out of 5 stars

Excellent service

Excellent service. The case arrived quickly and the communication was brilliant. Thanks

November 2, 2019
Unprompted review
Promusicbags logo

Reply from Promusicbags

I am happy that you are pleased with our service & appreciate the review

Rated 5 out of 5 stars

Wonderfull customer service and an…

Wonderfull customer service and an excellent product. We were kept
fully informed about the progress of our order. We received a personal email from Sammy thanking us for our business which was a nice touch.

June 14, 2019
Unprompted review
Promusicbags logo

Reply from Promusicbags

Mike, it was a pleasure serving you. Thank you for the feedback

Rated 5 out of 5 stars

Arrived quickly and product exactly as…

Arrived quickly and product exactly as expected.

May 27, 2019
Unprompted review
Promusicbags logo

Reply from Promusicbags

Thank you for taking the time to write a review. We are glad that you are happy with your purchase

Rated 5 out of 5 stars

Violin case

I bought a violin case from Promusicbags last year and I'm really pleased with it. The case is strong and sturdy with nice lining and fits around my violin well, and it's easy to carry with the long shoulder straps or the handle on the side. I also like the 2 pockets with elastic on the lids so they pop back into place. Really good quality case and good value for money, I would recommend Promusicbags to anyone shopping for an instrument case.

April 24, 2018
Unprompted review
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Reply from Promusicbags

Thank you for your feedback. We work very hard to ensure that all of our violin cases are well made & it is nice to know that this gets noticed & is appreciated.

Rated 4 out of 5 stars

an excellent case

an excellent case
speedily delivered

April 5, 2018
Unprompted review
Promusicbags logo

Reply from Promusicbags

Thanks for the feedback:)

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick delivery and top quality product. Would use again.

February 28, 2018
Unprompted review
Promusicbags logo

Reply from Promusicbags

Thank you for taking the time to share your experience. I am glad to hear that you are happy with your purchase.

Rated 5 out of 5 stars

Great customer service!

I ordered a violin case which arrived promptly, however one of the zips came off the first time it was used. I emailed Pro Music Bags to tell them, and without any questions they put a replacement case in the post immediately. Great customer service!

February 27, 2018
Unprompted review
Promusicbags logo

Reply from Promusicbags

Thank you for sharing your experience, we always do what we can to make sure that our customers are happy!

Rated 5 out of 5 stars

This is a fantastic robust case with…

This is a fantastic robust case with the advantage of being able to fit the shoulder pad (not all hard cases can accommodate this). My daughter loves it and travels everywhere with her instrument.

February 21, 2018
Unprompted review
Rated 5 out of 5 stars

really great service they promised to …

really great service they promised to deliver before christmas at short notice and they did! Product great

January 16, 2018
Unprompted review
Promusicbags logo

Reply from Promusicbags

Hi Varvara,

Thank you for your kind words. We always try to give the best possible service & I am glad that you are happy with your purchase.

Thanks

Sammy

Rated 5 out of 5 stars

Great service!

Competitively priced, quick delivery thank you!

December 4, 2017
Unprompted review
Promusicbags logo

Reply from Promusicbags

I am glad to hear that you are happy with your product :)

Rated 5 out of 5 stars

Great violin case

I bought a violin case for my music-student daughter. I haven't actually seen it, as it went direct to her, but she loves the colour, and how little it weighs. Perfect for someone who plays their instrument frequently, and has to carry it around a lot.

November 28, 2017
Unprompted review
Promusicbags logo

Reply from Promusicbags

Thank you for taking the time to leave a review

Rated 4 out of 5 stars

Love the colour

I bought the case to replace my existing one which had seen better days. It looks smart, is a good colour (red ) and is lightweight. The inside has plenty of pockets for the usual stuff including two bows and my shoulder rest. The outer zip pocket takes a decent amount of sheet music or books. Only slight quibble I have is that the handles could do with a bit more padding.

November 24, 2017
Unprompted review
Promusicbags logo

Reply from Promusicbags

Thank you for the feedback, it was very helpful

Rated 5 out of 5 stars

Purple violin case!!

My daughter loves the case colour is great, no chance of getting it muddled up with anyone else thank you

November 3, 2017
Unprompted review
Promusicbags logo

Reply from Promusicbags

Thanks. Enjoy your purchase

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