Proper Cloth Reviews 

688
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 258 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of products, highlighting refined fabrics and superior craftsmanship. Many appreciate the precise custom fit, noting how clothing is tailored to individual measurements, making a significant difference. The user experience is frequently described as easy and convenient, from selecting designs to placing orders online. Customer service receives high marks for being helpful and responsive. However, some people mentioned that achieving the perfect custom fit sometimes requires initial adjustments. Reviewers noted that while staff are helpful and offer free remakes, it can take time to dial in exact measurements.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the exceptional quality, fit, and... See more

Quality

Consumers find quality to be positive, consistently praising the high-quality materials, construction, and... See more

User experience

Customers consistently note positive experiences with the user experience, highlighting the ease of finding... See more

Customer service

Customers had positive experiences with customer service, with many praising the team as "world class" and... See more

Order

Clients share positive opinions on the ordering process, with many reviewers expressing satisfaction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My consultant will be sending me some try-on garments in search of a perfect fitting from afar. We will then have a virtual fitting via Zoom, wherein my video and comments will be recorded for tempor... See more

Rated 5 out of 5 stars

I was genuinely impressed by Proper Cloth. The shirt and trousers I ordered were beautifully made, with clean construction and fabric that feels premium without being flashy. The fit was spot-on s... See more

Rated 5 out of 5 stars

Service is unmatched anywhere. They are your new personal stylist and tailor. Selection is overwhelming. You'd be hard pressed not to find something you must have. All considered you're gettin... See more

Rated 5 out of 5 stars

So far, this has been a terrific experience. I now have measurements perfected for both dress and casual shirts. Proper Cloth has a fantastic selection of fabrics and designs, so I can't see buying a... See more


Company details

  1. Men's Clothing Store
  2. Custom Tailor
  3. Formal Wear Store
  4. Men's Tailor
  5. Plus Size Clothing Store
  6. Tuxedo Shop

Written by the company

Consistently the highest rated custom shirtmaker. Easy custom sizing. Phenomenal customer service. Renowned quality. Two week delivery. Perfect fit guaranteed.


Contact info

4.9

Excellent

TrustScore 5 out of 5

688 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(688)

247 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Have purchased 30 shirts from PC over…

Have purchased 30 shirts from PC over the past ten years. Some of them have lasted almost a decade with regular trips to the cleaners. The convenience of knowing the fit and style work with the option to customize a little is great. I've saved hours not having to go to shopping, and shopping in a department store is inconvenient, inconsistent, and impersonal by comparison.

November 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Selection and Quality Construction

Excellent selection of wardrobe staples, both for casual/smart and business casual and formal events, in comfortable fabrics and cuts. The garments are high-quality (even if many aren't 100% handmade), fit well, are durable, and the customer service is knowledgeable and efficient.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

I buy all of my work shirts from them…

I buy all of my work shirts from them and have been a customer for over 10 years. As someone who is a size that they simply don’t make off the rack, this place has been a life saver. Quality is top notch. Customer service is also A+. If I ever have an issue with fit or construction (which is rare), they solve it expeditiously and without question. My highest recommendation. You can’t go wrong.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

So many choices!

The sheer amount of fabric options, customization and cuts are almost overwhelming. Thankfully their customer service is top notch at helping me narrow down to what I need the shirt to do and where it needs to get done!

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

If you hate shopping for clothes, prepare to be blown away

I have always hated shopping for clothes because nothing ever fits me right. Also, I was always embarrassed to go anywhere for custom tailoring because I had no idea what I was doing.

Enter Proper Cloth. I made an appointment with some trepidation, but my experience there was terrific. No one made me feel dumb or unwelcome. Every choice and suggestion I was given was explained in an easy-to-grasp way, even for a fashion idiot like me, and I'm delighted with the way my pieces turned out. They fit me perfectly right out of the box, and I feel like a million bucks when I wear them!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

I scheduled a virtual fitting and Wow!!

I scheduled a virtual fitting appointment and Proper Cloth sent two shirts for me to try. I made notes on which fit better and any changes I needed. The consultant viewed my fit over a video conference and constructed and saved that size to my profile.

I now order shirts directly on the website and use that custom sizing profile. These shirts come to me and they are of spectacular quality and fit.

Proper Cloth is a wonderful place for someone like me that doesn't like to shop at stores and mess with the one size fits all (but never does) trap.

I highly recommend them.

April 17, 2026
Unprompted review

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