Pro Rider Mobility Reviews 233

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Purchased a ex display mobility scooter in September from Pro rider mobility and due to an issue this was returned under warranty. The customer service provided by Rix was first class and dealt with a... See more

Rated 3 out of 5 stars

The scooter does the job perfectly. This is my second PR over a period of 12 years and they have behaved faultlessly. However,,,Recently I lost the the cover of my battery service compartment . It... See more

Rated 2 out of 5 stars

I was delighted with my purchase of an electric bike but battery failed after 11 months whilst abroad. Didn't report it 'till return and another failure. Very difficult to get through to service and... See more

Rated 5 out of 5 stars

Took me ages to decide which make to buy and apprehensive as I hadn’t been able to try one before buying . I compared the price and details against many others some so much more expensive. My worri... See more

Company replied

Company details

  1. Mobility Equipment Supplier

Information provided by various external sources

At Pro Rider Mobility our team is dedicated to providing a quality service with unbeatable bargains on all our items. Our site is being constantly updated as we expand our range, so check back frequently for more great offers on quality item include mobility scooters, wheelchairs, rise and recliner chairs and mobility accessories.


Contact info

3.6

Average

TrustScore 3.5 out of 5

233 reviews

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Rated 5 out of 5 stars

scooter

I have found that site was good easy to navigate ordering was easy and delivery was quick delivery man was very helpful packaging was very good scooter is just what I wanted

June 2, 2015
Unprompted review
Rated 5 out of 5 stars

Road King Mobility Scooter

Delivered on the day stated, packaging in very good condition. When opened it was very easy to put together. Making sure the rear tyres are pumped up could be a problem, any car type inflator will do it. Have been out and about on a few trips now and am getting used to how powerful it is. Great machine at a FABULOUS price.

May 29, 2015
Unprompted review
Rated 5 out of 5 stars

Best thing I have done in years.

Recently bought a Prorider Roadking and am delighted. Took my nephew about 30 mins to assemble the battery and inflate tyres. The Scooter itself can not be faulted and is as good if not better than scooters costing at least twice as much. It is quick comfortable and "feels" solid and reliable. Would recommend Prorider to anyone.

May 24, 2015
Unprompted review
Rated 5 out of 5 stars

Batterey repair and spare parts

I visited your offices early this year in Northampton with my battery off my pro rider elite scooter,I was given a warm welcome on my arrival and the service engineer asked what the problem was and I told him that my battery charger would not charge my battery his reply was instant he said it was a blown fuse in the battery and promptly took it into the workshop and within minutes returned in good working order after replacing the fuse and testing the battery some firms would have tried too fob me off to buy a new battery but not Pro Rider.I also ordered a hubcap for my scooter over the phone and it arrived two days later PERFECT I would recommend PRO RIDER MOBILITY
kind regards. P.Plimbley

May 14, 2015
Unprompted review
Rated 5 out of 5 stars

GREAT SERVICE

I CAN ONLY SAY HOW PLEASED I WAS WITH THE SERVICE I HAD WHEN I PURCHASED MY 'ROAD KING 3' SCOOTER. VERY FAST AND PROFESSIONALLY DELIVERED. PUT LIKE THIS I'VE PURCHASED ONE AND MY WIFE IS ON HER SECOND. NEED I SAY ANY MORE?
WELL DONE. KEEP UP THE GOOD WORK

May 14, 2015
Unprompted review
Rated 5 out of 5 stars

Pro-Rider Access Ramp 5ft.& 5Star

Received my access ramp one day after ordering.The ramp is very strong and well made.After I installed it,the heavens opened up with a torrential downpour,I tested the ramp,both with my power chair and walking on it.There was no slipping at all.The width is perfect for my scooter and power chair with room to spare.Lastly,the price of £70.00 for a 5ft folding ramp,was way below many I looked at.I am very pleased with all aspects regarding my new access ramp.I feel very safe and confident when using it and I'm sure it will give me years of service.

May 10, 2015
Unprompted review
Rated 5 out of 5 stars

Yippeee!

The best thing I have ever done...I like photography so now I can go father than I ever did before walking...I have trouble doing that anyway..but now it's great.

The young lad who deliverd my scooter was great and showed me all the controls...Many thanks fora lovely machine. Adrian.

May 8, 2015
Unprompted review
Rated 2 out of 5 stars

Poor delivery service of Clutch x2 ordered April 28th

I ordered 2 x Pro Rider Wheel Clutch's 28th April for my Golf Trolley. I was told that deliver would be after working days.it is now May 6th and I still have not received them. When I phoned the service number yesterday May 5th I was told that delivery would take 7-10 days....not the same as I was informed initially. So, in the mean time I cannot use my electric trolley. I am having to pay £5.00 each time to rent a golf trolley from my Golf Club. Perhaps you can reimburse me these additional costs. If I was told at the time of ordering the Clutch's that it would take so long, I would have paid for 1st class delivery.
Glenn Williams, 68 Laura Grove, Paignton, Devon TQ32lp

May 6, 2015
Unprompted review
Rated 5 out of 5 stars

prorider c3 deluxe

easy to navigate site to find what we wanted.ordered and delivered within 3 days. a very comfortable ride. slight problem taking it to pieces first time but sorted with helpline in minutes.

May 5, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent product and excellent service and communication

I purchased for my father the Pro-Rider Elite online, it was delivered 2 days later.
I found found the sales team extremely knowledgeable and courteous, when I had some questions.

The scooter is a well made sturdy machine which is very quick and easy to dismantle, put in the back of a VW golf and then re-assemble.

Excellent product, excellent service, excellent company.

May 5, 2015
Unprompted review
Rated 5 out of 5 stars

Pro Rider-a comprehensive and reliable on-line service.

I bought a Pro Rider Elite some time ago which is ideal for carrying in my car. No heavy parts, easy to assemble and very reliable. I have just bought a Road King as I have become more disabled and cannot now manage even short local journeys. It was delivered on time and I found it easy to assemble. It is a very smart and, while I have not yet tried it out fully, I have every confidence that it will prove to be a real lifeline in enabling me to continue my normal life, shopping locally and visiting friends. I might even make longer journeys to save using my car which is getting harder to manage these days, especially when parking. I had one small problem assembling to scooter after I had unpacked it but that was very quickly solved by one phone call to a very helpful guy in the service department. I am a completely satisfied customer of Pro Rider.

April 30, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent trustworthy service.

As someone who is disabled my everyday life relies on numerous batteries for chair lift, & mobility scooter to name a few and these are very expensive even without the VAT. Its nice to find the supplier "Pro-Rider" who offers a fair deal to the disabled and deliver batteries quickly & will also replace any battery that fails in warranty, and not in any way at the disabled persons cost. Places like Ebay exploit a lot of disabled people and in many cases not even removing the VAT. Then recently I had one of 3 batteries I had bought, fail within its 1 year warranty and when I contacted them about it they just refused to answer my emails or letters. I normally get more than a year from a battery but its nice to know with Pro Rider it will be replaced if it fails and not in any way at the disabled persons cost.

April 24, 2015
Unprompted review
Rated 5 out of 5 stars

ProRider Easy Fold

My scooter arrived two days after placing the order, which was brilliant service. It was securely packaged and arrived in perfect condition. The scooter itself was exactly as described and can be folded for transport or completely stripped down. I already have a scooter but, even when dismantled, it is too heavy for me to load. This scooters heaviest part it ttwenty-four lbs and I can load it myself. I finally have the freedom to go out unassisted. I wouldn't hesitate to buy this scooter again and I would certainly buy from this company again. Top notch.

April 21, 2015
Unprompted review
Rated 5 out of 5 stars

Pro Rider Mobility

Simple to use website, products at great prices and totally hassle free. All in all excellent and efficient service, thank you.

April 18, 2015
Unprompted review
Rated 5 out of 5 stars

mobility scooter batteries

I bought these batteries for my scooter, and have been very happy with them. They arrived on the day and well packed. And a great deal cheaper that other places. I will now buy only from Pro Rider. So if you are thinking about buying but cant make your mind up. Well you can trust them so just buy . You to will be very Happy.

April 11, 2015
Unprompted review
Rated 3 out of 5 stars

Poor delivery service

Good service apart from postage, they did not deliver on the day they said they would so I lost one and a half days wages waiting in for delivery, they didn't provide a tracking number or emails informing me when to expect delivery.

April 9, 2015
Unprompted review

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