Proshop Reviews 

Quick and right deliver, good price!!

I order it 21/07 and its 02/08 now, still no package here. The package its lost and the support just saying "wait one more day", Tracking number is just standing still. Will not order from them again

A further order, fast despatch from the supplier and a good product at a good price.

The delivery was fast until it got to PostNord's local delivery centre who decided to be lazy and do nothing with it for a few days - they did not even seem to move it from their warehouse - and not take it to the local store about 20 km from their location. Maybe a coincidence but once Proshop reported it missing it seemed to move sharpish.

So a good experience, slightly let down by the courier which is always a risk and the vendor has to put its trust in them, who let them down on this instance by their laziness.

All went smooth nothing to complain about, accept for 1 thing. There should be a option to get this in English at least and / or even Swedish.

Fast shipping and accurate product.
Shop i would recommend for computer parts.

Good shop in terms of delivery! I ordered a mobile google Pixcel 7a and a screeen protector PanzerGlass. They arrived on time as expected.

But the experience of reclaiming for warranty was not good. The PanzerGalss for Pixcel 7a that I ordered and used broken in a surprising way - a crack happened on the screen protector gradually from top left to down right. Neither hit nor drop happened to the phone and the protector film - the phone stays intact so far, but I did take the film down few times to clean dust away ( the webpage of PanzerGalss claims that the film can be reinstalled few hundred times) . I took a picture of the phone and the screen protector as an evidence just in case. According to this surprising experience, I made a claim of warranty and sent the protector film back to Proshop. It costed free to sent back. The technicians of Proshop examined the damage of the protector film and sent an report of examination back to me within few days (which is efficient!). In the report it says that the protector film is 'physically damaged'

Since this is different from the way of the crack happened that I had seen, I made a phone call to Proshop (provided in the email of the examination report).

In the calling I explained to the service person what I experienced, and I hoped either that the person could forward my view and picture to the technician for further evaluation, or that I could talk with the technician (The service policy of the Proshop says that customers could not talk to their technicians). The service person who answered to my call rejected my requests, and she repeated what has been written on the report sent to me. She said that they had sold PanzerGalss to several customers without experiencing this problem, and explained to me how the protector film works.

I understand the importance to keep work peace for technicians. But I do not appreciate the way that the service person closed the door for a customer to report a problem and to ask for re-evaluation. And certainly I will not trust the quality of PanzerGlass later on (this is my first time using their product).

In short, good shop for buying product, but I am not sure about its service of reclaiming warranty.

Fast delivery, great service. Very likely to use it again.

Second time I ordered from Proshop. Products were perfect and quality-price- ratio also great. Fast delivery!

Good products, good prices and delivery on time.
I'm satisfied.

Quick delivery. Everything included, and as advertised

You can find almost anything from here. Very good prices and delivery is decently fast.

While my package was lost by PostNord, Proshop customer support resolved this matter very quickly.

Good price / quality ratio and availability of products.

Great product selection (video games in my case). Good prices and speedy delivery. Will buy from them in the future.

fast delivery products are as offered. logitech quality

Hi!
I am not speaking Finnish, as I came here for Erasmus (exchange semester) from Austria.
I never received a delivery confirmation. So I only received one package out of two, because of the feedback email.
And exactly today the store is not working, so I can not even ask where I can find the second package now.

Please contact me per email or call me: +43 6763904847.

I’d be happy to have my second package!

Thanks!

Slight delay in preparing an item that was OOS, but otherwise delivered satisfactorily by Nordpost within their estimated timescale

Good price
Good quality
Fast delivery
Recomended

Quite fast delivery, good price. I have ordered several times from Proshop, and each time everything has worked well.