Have been using this company for a few years now but sadly they have discontinued my favourite moisturising cream. Cant understand why as it is often sold out.
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I Honestly can’t recommend Proto-col skincare enough! My skin has always been one of my major flaws, where I’m incredibly conscious without make-up! This stuff is incredible!! A bit of sunshine combin... See more
Company replied
ordered Collagen from this company during Black Friday. When I messaged the representative to change my order from Bovine Collagen to Marine Collagen, she told me she would update my Subscription pr... See more
Bought the eye lift cream only to find it dried like egg white on my face I had a beautician watch the video as I thought I was using it the wrong way, but the same happened when she applied it. I sen... See more
Company replied
Company details
Written by the company
Proto-col is a brand of health and beauty products manufactured in the UK by On-Group Ltd. Based in Bradford-on-Avon, proto-col is a truly British brand - we believe in producing products which deliver luxury formulations, made with the best quality ingredients at affordable prices.
Contact info
Unit 5, Brook Lane, BA13 4ES, Westbury, United Kingdom
- 0333 000 7788
- info@proto-col.com
- www.proto-col.com
3.5
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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Fantastic product...
Fantastic product.... I noticed results within 5 days! Will definitely be buying again. Great tasting too!
May 1, 2020
Unprompted review
Reply from Proto-col
Thank you for this response, we're so pleased that you have seen results this quickly. Enjoy!
Excellent
Have been a customer for many years and have nothing but praise for the company and it’s products.
May 1, 2020
Unprompted review
Reply from Proto-col
Thank you for this feedback Angela, we'd love to share this with the team. Enjoy your products!
Fantastic service and the proto-col…
Fantastic service and the proto-col product is very good will use this product again .
April 30, 2020
Unprompted review
Reply from Proto-col
Thank you Hazel for this feedback, we're so pleased you'd love to use this product again. Enjoy!
Fantastic service-thankyou
April 30, 2020
Unprompted review
Reply from Proto-col
Thank you for this feedback, enjoy your products!
Good fast service as always
April 29, 2020
Unprompted review
Reply from Proto-col
Thank you for this feedback Adrian, please enjoy your products!
Delivery could have been quicker
April 28, 2020
Unprompted review
Reply from Proto-col
Thank you Audrey for giving this feedback, we have passed it on to the relevant team members. In our attempt to be as quick and efficient as we can in these uncertain times, we understand our efforts sometimes can not be enough due to the delays around the country. We hope that this service resumes quickly.
We hope you enjoy your products and are looking forward to hearing how you get on.
Best wishes,
The Proto-col team
Reply from Proto-col
Thank you Jane, we hope you enjoy your products!
Very good product and they do what they…
Very good product and they do what they say.
April 27, 2020
Unprompted review
Reply from Proto-col
Thank you Christine for this feedback, please enjoy your products and let us know how you get on.
Reply from Proto-col
Thank you for this feedback Stuart, we hope you're staying safe and enjoying our products!
I've taken green magic for over a year…
I've taken green magic for over a year now. I've never felt so well. I can see a big difference when I don't take it. Brilliant product! Easy to buy and quick delivery 👍
April 27, 2020
Unprompted review
Reply from Proto-col
Thank you Gina for this feedback, we're so pleased that you are feeling well and bright. Enjoy!
Have just started using the hand…
Have just started using the hand products very good both gel and cream but would like to have a large size preferably with pump but both items are very good quality and my hands are left feeling soft moisturised!
April 26, 2020
Unprompted review
Reply from Proto-col
Thank you for taking the time to leave this review, we're working hard to meet demand with the Collagen Hand Gel and understand a larger size with a pump would be preferred along with other suggestions. We will keep our customers posted with any changes and updates as we develop our products. Enjoy your products!
Good quality products that were…
Good quality products that were delivered quickly. The website is very easy to navigate, making it easy to make your choices based on your needs:- thank you. Planning to make my next purchase soon.
April 26, 2020
Unprompted review
Reply from Proto-col
Thank you Anu for taking the time to leave this review, we work hard as a team to make sure the website is as user friendly as possible, but also welcome your feedback to know how we can improve and understand what you'd like to see. Enjoy your products!
Very good product
Very good product! I saw very satisfying results of clean and smooth skin after first use. I really enjoy use this product and will surely repurchase. Thank you:)
April 26, 2020
Unprompted review
Reply from Proto-col
Thank you Katarzyna, we're so pleased with how you feel after using the products. Enjoy!
Arrived quickly easy order process
Arrived quickly easy order process. Nice free sample thanks.
April 26, 2020
Unprompted review
Reply from Proto-col
Thank you Mrs Warden for this review, please enjoy your products!
Very happy with prompt service and…
Very happy with prompt service and product. Thank you.
April 25, 2020
Unprompted review
Reply from Proto-col
Thank you for this feedback, we're so pleased you had both good service as well as enjoying the products!
I like the products especially when…
I like the products especially when there are some discounts ! Thank you .
April 25, 2020
Unprompted review
Reply from Proto-col
Thank you Mrs Ivnanova, we hope you enjoy your products!
Excellent service
Excellent service. The collagen capsules and the skin radiance supplements I can't live without now!
April 24, 2020
Unprompted review
Reply from Proto-col
Thank you Aimee for leaving this review, we hope you are enjoying the products!
I am still waiting for it
A good product . But a long delay in getting it.
April 23, 2020
Unprompted review
Reply from Proto-col
Dear Beryl,
Thank you for your feedback. I understand this has now been resolved as you received your delivery on the 24th of April.
Best wishes,
Great service
Great service. Quick delivery even in these crazy times.
April 23, 2020
Unprompted review
Reply from Proto-col
Thank you David for this feedback, stay safe and enjoy your products!
Franchement customer
French customer very satisfied with the service and very good delivery with respect for deadlines despite Vivi 19.
April 22, 2020
Unprompted review
Reply from Proto-col
Thank you for this review Mike, we're glad you are pleased with our service and delivery efficiency, enjoy your products!
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