Protyre Autocare - Mold Reviews 

840
TrustScore 5 out of 5

4.8

Gas Lane, Mold, CH7 1UR Mold, Clwyd, GB


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Rated 5 out of 5 stars

I wouldn't hesitate in recommending this business. From making an appointment for my car to have 4 tyres changed, to driving off after the job was done, I can honestly say that it was a pleasurable e... See more

Rated 5 out of 5 stars

The team working there went above and beyond to make a very anxious and overwhelmed lady feel safe and supported! They educated me and didn't make me feel belittled at all, helping me to understand t... See more

Rated 5 out of 5 stars

I always use this garage because the service is impeccable. The gent that runs this business here is unbelievable, he works like a robot. He is always happy and obliging and so committed to his work.... See more

Rated 5 out of 5 stars

Efficient professional and friendly service from Leigh and Cris to replace tyre after found reason for slow puncture…a nail embedded into the side of tyre! Second time they Proture in Mold have helped... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Gas Lane, Mold, CH7 1UR, Mold, Clwyd, United Kingdom

  • 01352 752317

4.8

Excellent

TrustScore 5 out of 5

840 reviews

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4.8

All reviews

(840)

33,455 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent, prompt service.

Difficult to contact by phone but excellent service in person. Went above snd beyond to help solve a problem. Completed both jobs in record time. Probably why it is difficult to get hold of them by telephone.

August 4, 2025
Rated 5 out of 5 stars

Rapid sourcing and fitting

Following a damaged tyre the previous night Protyre Mold sourced me a new set of four great tyres, had them delivered and fitted them before close of business. Thanks!

August 4, 2025
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Jonathan,

We're happy to hear that we could assist you with a new set of tyres. We appreciate you taking the time to leave us this great feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

On time appt met

On time appt met
Full explanation of what would be done during the aircon regas.
Work completed on time.
Paperwork showed unexpected tyre and brake check and results.
Definitely use Mold Protyre again.⁰

July 30, 2025
Rated 5 out of 5 stars

Good to deal with

Staff are very efficient and good to deal with. No issues at all. Nice location to go and see to other chores while your car is being serviced.

July 28, 2025
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Mold branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

I booked through black circles and was…

I booked through black circles and was seen to straight away at appointed time.
The staff were very obliging and gave me good advice about checking wheel nut torque after 100 miles or so.
I would fully recommend and will definitely use again

July 23, 2025
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello David,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Fine example of good service.

Sorted out our car, efficiently and with an excellent customer relationship.

July 21, 2025
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Mr Roberts​,

We would like to thank you for sharing your feedback regarding the service you received at our Mold branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Friendly manner and fair prices - thank you.

July 21, 2025
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Martin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Brilliant service

Brilliant service, fitted me in at short notice, kept me updated throughout tyre change, checked all tyre tread depths, gave me advice on brake pad thickness, fully recommend.

July 16, 2025
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Ian,

We appreciate you taking the time to leave us this 5-star review! We're happy to hear that you were pleased with our service and the advice our team provided during your visit.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

Great service,staff members had a great attitude to customer service, nothing was too much trouble,the team leader had a great sense of humour despite being a team member down.

July 16, 2025
Rated 4 out of 5 stars

The manager was friendly

The manager was friendly. Booking was easy. I usually use their website booking service but as I paid by Groupon I couldn’t access the code so had to phone.
I would say that the MOT tester chap was not the friendliest, he’s a man of little words! But it wouldn’t put me off going back for next year’s test! Plus it passed!!

July 14, 2025
Rated 5 out of 5 stars

Great service again from the Mold team

Great service again from the Mold team. I’ve been a customer for the past two years & they’ve always made time to check out my car and offer advice (& fix) on few occasions it’s developed a fault. Have just had MOT done (passed) and service still excellent.

July 11, 2025
Rated 5 out of 5 stars

Excellent service.

Very friendly, efficient service.Would definitely recommend Protyre.

July 9, 2025
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Mr Chadwick​,

We would like to thank you for sharing your feedback regarding the service you received at our Mold branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

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