Protyre Autocare - Mold Reviews 

840
TrustScore 5 out of 5

4.8

Gas Lane, Mold, CH7 1UR Mold, Clwyd, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I wouldn't hesitate in recommending this business. From making an appointment for my car to have 4 tyres changed, to driving off after the job was done, I can honestly say that it was a pleasurable e... See more

Rated 5 out of 5 stars

The team working there went above and beyond to make a very anxious and overwhelmed lady feel safe and supported! They educated me and didn't make me feel belittled at all, helping me to understand t... See more

Rated 5 out of 5 stars

I always use this garage because the service is impeccable. The gent that runs this business here is unbelievable, he works like a robot. He is always happy and obliging and so committed to his work.... See more

Rated 5 out of 5 stars

Efficient professional and friendly service from Leigh and Cris to replace tyre after found reason for slow puncture…a nail embedded into the side of tyre! Second time they Proture in Mold have helped... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Gas Lane, Mold, CH7 1UR, Mold, Clwyd, United Kingdom

  • 01352 752317

4.8

Excellent

TrustScore 5 out of 5

840 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(840)

33,292 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly, Helpful Staff

As a woman, I sometimes find taking my car to the garage a bit intimidating, but not here! I use Protyre for my MOT every year as the staff are so genuine, friendly and helpful. The service is excellent and the prices are very competitive. Highly recommend!

November 17, 2025
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Tracey,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Whole new experience after many years…

Whole new experience after many years using the site. A happy, helpful and effective manager and obliging and helpful other staff. Exactly the sort of service this 86 year old retired engineer expects.

November 14, 2025
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Mr Mutch,

We're happy to hear that you had a positive experience! It's wonderful to know that our team in centre provided the helpful and effective service you expect. Thank you for your feedback.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Extremely friendly service and…

Extremely friendly service and efficient ...will be definitely using them again.

November 14, 2025
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Dear Mr Michael Smith,

We appreciate you taking the time to leave us this fantastic review!

We're so glad to hear that you found our service at our Mold branch friendly and efficient.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer acre - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Kalpana,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

November 7, 2025
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Thank you for MOT and check any problem…

Thank you for MOT and check any problem about my cars for safely.

November 3, 2025
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Mr Roskell,

We're glad you found the MOT and car safety check helpful. It's important to us that you feel safe on the road. Thank you for your positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Prompt service

Prompt service, easily recognised cause of rattle, very knowledgeable staff. Well mannered and a pleasure to do business with.

November 3, 2025
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Kevin​,

We would like to thank you for sharing your feedback regarding the service you received at our Mold branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service, good, honest advisers/fitterss

Protyre advised which tyres would need replacing before MOT, and gave me a good price on my preferred tyres. Excellent customer service. Highly recommend.

October 30, 2025
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Helen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Service delivered as promised.

Service delivered as promised.

October 24, 2025
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Mr K,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

On 3 occasions now my mot’s have been…

On 3 occasions now my mot’s have been cancelled and re arranged due to faulty equipment. Some new equipment and better maintenance of it is required.

October 24, 2025
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Dear Paul,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Fabulous service

Fabulous service, really helpful.

October 17, 2025
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Louise,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service swapped from my usual…

Great service swapped from my usual tyre company will definitely be back.

October 22, 2025
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Simon​,

We would like to thank you for sharing your feedback regarding the service you received at our Mold branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

My new 'Go To' supplier for tyres.

Noting is too much trouble for the guys at Protyre Autocare Mold. Leigh was extremely helpful to answer all my questions and to help me decide on the new 'All Season' tyres that I wanted for my vehicle. Ordering was simple and a timely appt made to have them fitted. Courteous, professional, helpful - the list goes on, this will now be the 'go to' venue for all of my, and my family's tyre requirements.

October 20, 2025
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Leigh,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Cannot fault this place

Cannot fault this place! They have helped me over and over again and always go out of their way to find a solution! Nothing is ever an issue, all the staff are great and friendly and happy to explain things in simple terms to someone who knows very little about cars! Special mention to the manager! He is a top bloke too, always walk out of here laughing :) Highly recommend taking your car here!

October 16, 2025
Unprompted review
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Esther,

We appreciate you taking the time to leave us such positive feedback! We're happy to hear that our team in centre has consistently provided you with helpful solutions and clear explanations. We aim to ensure everyone feels comfortable and confident with their car care.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service. All of the gents were chatty and approachable. Changed all of my tyres checked my brake pads and put a spare tyre in my boot, all in less than an hour.

September 29, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look