Postscript Books Reviews 

900
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the vast selection of books, often discovering new authors and titles across various genres, all offered at highly competitive and affordable prices. The ordering process is described as easy and smooth, supported by excellent service and prompt dispatch. Deliveries are frequently noted for being swift, meticulously packaged, and ensuring books arrive in perfect condition. However, some customers also noted concerns regarding delivery, specifically with the courier Evri. These issues included items being handled improperly during delivery and books being left in unsuitable locations, leading some to consider alternative couriers.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the great range and choice of books... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the promptness... See more

Price

Customers consistently express satisfaction with the pricing, often finding them highly competitive and even... See more

Order

People report positive experiences with the ordering process, finding it easy to order online and from... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A lovely company to deal with. The catalogue in itself is a joy to read, with sections ranging from fiction to childrens to science to history and all sorts of headings in between. The prices are al... See more

Rated 5 out of 5 stars

I have been buying from Postscript books for several years. The range of titles, and the number of real bargains, are huge, the prices very reasonable (sometimes really really low) and the free posta... See more

Rated 5 out of 5 stars

Enjoy reading the magazine each month which provides a good selection of books I would not otherwise be aware of. The magazine gives a taste of what is on offer and further information on these and ot... See more

Rated 5 out of 5 stars

It's so easy to order from this bookseller, whether you do so online or via the order form at the back of the monthly printed colour brochure. There's a wide selection of books available in a... See more


Company details

  1. Book Store

Written by the company

Postscript is a long-established mail order bookseller offering a wide and intriguing range of titles at exceptionally low prices. Our online shop and our monthly catalogue contain carefully selected and meticulously described books on anything from tube trains to theology – and all at considerable discounts.


Contact info

4.8

Excellent

TrustScore 5 out of 5

900 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(900)

154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always reliable and helpful

Good quality, honest, covers a wide spectrum of needs,easy to deal on line and helpful if required by
phone to answer a question. What more does one need
to shop - wish all was as good!!

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing choice of real books

I have had many "experiences" with Postcript Books.
The system works amazingly well.
We are spoilt for choice. Our memory is jogged when we see titles that we thought had long gone, or recently forgotten about, There are many different categories, sets and combinations, all at great discounted prices.
Ordering and delivery, easy friendly and quick.
And it is great to get a real book !

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Good service

Very interesting and varied choice of books, well priced and swift delivery. I have been a customer for several years and always find something of interest in the monthly catalogs. A good service and recommended.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Unique service

Choice of books l am unlikely to see elsewhere or which l was unable to afford on publication.
Never received from you a book damaged during transit. Packing very good.
Exemplary delivery service even when living in awkward access flats.

June 15, 2025
Unprompted review
Rated 5 out of 5 stars

Actually you are infuriating

Actually you are infuriating. When my pile of books to be read at last appears to be getting smaller, and I think that soon I'll be able to reread "War and Peace" you send me a new catalogue and there is ALWAYS some books which look to good to miss. That is true now as I write so I'll stop reviewing and get on the phone to you. G. M.

June 11, 2025
Unprompted review
Rated 4 out of 5 stars

Slight Delivery Problem - Updated

This is a copy of the reiew that I left with the carrier:
"Very prompt, and good advance notice of delivery time.
For 5 stars, I would like Daniel to have rung the bell/knocked on the door so that I would have been aware that the parcel was in my unlocked porch.
He wouldn't have had to wait - I'm sure he was probably on too tight a schedule for that."


Update 05/08/25:
I've found that my front doorbell is a little tempramental - it sometimes needs wobbling a bit to make it work. S0 ...... Daniel MAY have given it a prod; If so, thank him and give him my apologies for deducting a star.

May 26, 2025
Unprompted review
Postscript Books logo

Reply from Postscript Books

Good afternoon,

It sounds like you had a mostly positive experience, and we really appreciate you taking the time to leave such detailed feedback.

We're glad to hear Daniel was prompt and that you received good advance notice of your delivery. Your suggestion about ringing the bell or knocking is really helpful, and we'll be sure to pass this on to the courier's customer service team for review. We're always looking for ways to improve our service.

Kind regards,
Postscript Customer Services

Rated 5 out of 5 stars

I have used Postcript for many years…

I have used Postcript for many years and have always been delighted with the amazing prices. The website is easy to use and the delivery quick. I have found it so convenient to send friend and family presents direct from Postcript and normally cheaper than post.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Time to choose

It allows me to look at the catalogue itself as slowly as I like and it is not online. Some of the books i m glad to know exist even though they may be too expensive at this time. It is good to see the reduced prices relative to the original. My purchase was very well wrapped and came in a few days. The courier was very good.

May 25, 2025
Unprompted review
Rated 3 out of 5 stars

The magazine and the wesite are fine

The magazine and the wesite are fine. I worry about the courier you use. I have found them inefficient and careless. My book was put behind a bin in view of the street despite a note on the door directing deliveries to the shop opposite.

April 28, 2025
Unprompted review
Postscript Books logo

Reply from Postscript Books

Good afternoon,

Thank you for letting us know you're happy with our catalogue and website. We really appreciate that feedback.

However, we're concerned to hear about your experience with the courier. Leaving your book behind a bin, especially with clear delivery instructions, is completely unacceptable and frankly, quite careless. That's definitely not the service we expect for our customers.

We're really sorry this happened, and one of our Customer Service team will be in contact with you to discuss this.

Kind regards,
Postscript Customer Services

Rated 5 out of 5 stars

My books.

As an avid detective book reader you have a great selection to choose from. Especially newer titles. Great delivery times.
Love the reference selection for children's presents. I've been tempted to purchase history books but so far have resisted to dip into the great selection.

May 16, 2025
Unprompted review

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