Postscript Books Reviews 

898
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the vast selection of books, often discovering new authors and titles across various genres, all offered at highly competitive and affordable prices. The ordering process is described as easy and smooth, supported by excellent service and prompt dispatch. Deliveries are frequently noted for being swift, meticulously packaged, and ensuring books arrive in perfect condition. However, some customers also noted concerns regarding delivery, specifically with the courier Evri. These issues included items being handled improperly during delivery and books being left in unsuitable locations, leading some to consider alternative couriers.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the great range and choice of books... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the promptness... See more

Price

Customers consistently express satisfaction with the pricing, often finding them highly competitive and even... See more

Order

People report positive experiences with the ordering process, finding it easy to order online and from... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A lovely company to deal with. The catalogue in itself is a joy to read, with sections ranging from fiction to childrens to science to history and all sorts of headings in between. The prices are al... See more

Rated 5 out of 5 stars

I have been buying from Postscript books for several years. The range of titles, and the number of real bargains, are huge, the prices very reasonable (sometimes really really low) and the free posta... See more

Rated 5 out of 5 stars

Enjoy reading the magazine each month which provides a good selection of books I would not otherwise be aware of. The magazine gives a taste of what is on offer and further information on these and ot... See more

Rated 5 out of 5 stars

It's so easy to order from this bookseller, whether you do so online or via the order form at the back of the monthly printed colour brochure. There's a wide selection of books available in a... See more


Company details

  1. Book Store

Written by the company

Postscript is a long-established mail order bookseller offering a wide and intriguing range of titles at exceptionally low prices. Our online shop and our monthly catalogue contain carefully selected and meticulously described books on anything from tube trains to theology – and all at considerable discounts.


Contact info

4.8

Excellent

TrustScore 5 out of 5

898 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(898)

154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent care taken with my books

I’m not usually someone who leaves reviews, but I couldn’t resist leaving one for Postscript Books. The care they take with their books really shows, my order was carefully wrapped to prevent any damage. I was very impressed with the condition the books arrived in, especially as I take great care of my books myself. Thank you so much, and I highly recommend Postscript Books.

December 19, 2025
Unprompted review
Rated 4 out of 5 stars

Excellent but …

Excellent - but badly let down by the Evri delivery (hence only 4 stars). Book was left on the doorstep when it could have been posted through the letterbox

December 24, 2025
Unprompted review
Postscript Books logo

Reply from Postscript Books

Good morning,

Thank you for the 4-star review. We’re thrilled to hear you’re enjoying the book.
We are very sorry to hear about the delivery experience with Evri. We want our items to arrive safely and securely, so will want to feed this back to the courier. Can you please contact us via phone on 01626 897123 or email at help@psbooks.co.uk so that we can get your order details for escalation with the courier.

Kind regards,
Postscript Customer Services

Rated 5 out of 5 stars

Great

Really cool selection of books, bought a calendar specifically which was extremely competitively priced compared to other stores. Next day delivery was honoured and arrived well packed, would recommend

December 13, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered Paul Nash calendar

Ordered Paul Nash calendar. Images of paintings are blown up to the point of detail being blurry, and colour washed out. Very disappointed.

December 14, 2025
Unprompted review
Postscript Books logo

Reply from Postscript Books

Good afternoon,

We're sorry to hear that the Paul Nash calendar didn’t meet your expectations. We take the print quality of our artists' work very seriously and want to make this right. One of our customer service agents will be in touch with you to arrange a replacement or refund.

Please accept our apologies for any inconvenience caused.

Kind regards,
Postscript Customer Services

Rated 3 out of 5 stars

Don’t use Evri

Don’t use Evri. They delivered to the wrong address and did nothing about it. I recognised the photo of where it was left and retrieved it myself.

November 30, 2025
Unprompted review
Postscript Books logo

Reply from Postscript Books

Good afternoon,

Thank you for taking the time to leave feedback regarding your recent delivery experience. We're sorry to hear that the courier delivered your parcel to the wrong address. This is not the level of service that we expect from our delivery partners, and we sincerely apologise for the inconvenience and appreciate your resourcefulness in retrieving the parcel yourself.

We'll ensure that this is escalated with the couriers customer care team so that it can be addressed with the driver who made your delivery.

Kind regards,
Postscript Customer Service

Rated 5 out of 5 stars

I have found them to e prompt to deal…

I have found them to e prompt to deal with orders. I now order on a Monday to avoid Sunday deliveries. Packaging is robust and has always prevented damage.
The range of subjects is impressive. The range of good gifts for children of sixty to great grandchildren of five has been so helpful.

December 2, 2025
Unprompted review

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