Puckator Ltd Reviews 

1,580
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Excellent as always. Great pricing, great packaging, and great service when anything goes awry in the post. This time not a single issue with anything. My tip is to order in fixed Carton quantitie... See more

Rated 5 out of 5 stars

The notified email alert worked very well so I was able to restock the products I wanted. Simple to use checkout with notifications throughout the processing of the order to timely delivery of order.... See more

Rated 5 out of 5 stars

Fantastic quality of goods, quick delivery well packed, if you have any problems at all they help you straight away and nothing is to much for this company. Thank you for all your very professional ad... See more

Rated 5 out of 5 stars

Easy website to use, we regularly buy stock from you. Alway a quick delivery, packaged well, and I always get excited to find the free hand sanitizers. We give these away at the shows we do, and peo... See more

Company details

  1. Wholesaler
  2. Ceramics Wholesaler
  3. Import Export Company
  4. Souvenir Store

Information provided by various external sources

Quality wholesale gifts from the leading UK giftware supplier - access prices in 30 seconds; free delivery on orders over £300.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(1,580)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Sale items have faults!

I'll give them credit for their prompt delivery times, but the items I received weren't what I expected. I bought supposedly genuine sale items. What I ended up with were items with faults and/or damaged packaging. I'm really annoyed because this happened to my previous order as well. So, what I thought was a bargain just means I have to sell the items as damaged, sell them cheap and take a hit on my profit margins.

August 6, 2024
Puckator Ltd logo

Reply from Puckator Ltd

HI Keith

I'm very sorry to hear that you have had issues with your order. Unless stated on the website that an item is sold as a second/faulty/damaged then the item should not have any issues, despite being on sale.

If you have any problems with the goods that you receive, please always email our customer services team so we can rectify any issues as soon as possible. Puckator values all of its customers and doesn't want any losses to be incurred due to problems with goods received.

A member of our customer services team will be in touch with you shortly to discuss the issues that you have and help resolve this matter.

Apologies once again
Kerrie Hamley

Cudtomer services Manager

Rated 5 out of 5 stars

Email alert

The notified email alert worked very well so I was able to restock the products I wanted. Simple to use checkout with notifications throughout the processing of the order to timely delivery of order. No complaints. Products as described.

August 19, 2024

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