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PUCKIPUPPY BIKES Reviews 

646
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 287 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers frequently praise the solid build quality and thoughtful design of the bikes, noting their stability and durability. Many find the bikes powerful, responsive, and comfortable, making them enjoyable for various terrains and long rides. Reviewers also commend the excellent customer service for being responsive and helpful, along with efficient shipping and secure packaging. However, some customers also noted concerns with product durability, experiencing issues like corrosion, accessories failing, or parts breaking down prematurely. A few other people also felt that customer support could be unhelpful or slow, sometimes requiring multiple steps and delays for resolutions.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that many find the bikes well-built,... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the bikes as well-built,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the team for being responsive,... See more

User experience

Customers consistently note positive experiences with user experience, finding the products fun, smooth,... See more

Delivery service

Consumers generally report positive experiences with delivery service, noting that orders were easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We purchased the Puckipuppy electric trike Husky model for our 14-year-old son, and it has been an excellent experience from start to finish. The trike is incredibly stable, which gave us peace of... See more

Rated 5 out of 5 stars

Good power and a very comfortable ride. Fat tire + dual suspension make off road riding comfortable. I am grateful for the large “grannie” seat for longer rides. Battery lasts me about 60 minutes... See more

Rated 5 out of 5 stars

Just got the bikes. We purchased 2 Beagle2 bikes. So far they have been great and great fun to ride. Really powerful and responsive. Seem to be made well and was very simple to do the minimal assembly... See more

Rated 5 out of 5 stars

Great bike, great design, solid quality. We've had our for almost 2 years now and have absolutely no regrets. After doing a lot of research, Puckipuppy was the best choice for quality and price. Their... See more


Company details

  1. Bicycle Store
  2. Bicycle Wholesale
  3. Bike Accessories Store
  4. Manufacturer
  5. Outdoor Sports Store

About PUCKIPUPPY BIKES

Written by the company

About PUCKIPUPPY Visit our Website Prime Deals Press Test Ride Host Refer A Friend Contact Us Blogs

Welcome to Join PUCKIPUPPY

Keep Turning-We encourage everyone to embrace riding as a way of life, to experience freedom, and to let life flow in motion.

Puckipuppy actively builds a cycling community to maintain close contact with people, just like a puppy is always close to people, conveying happiness, contagion and friendliness through the community. They represent love and care, as Puckipuppy is always concerned with people actively embracing a healthier and more environmentally friendly lifestyle.

Shop Risk-Free with PUCKIPUPPY

Enjoy peace of mind with our easy returns, secure payments, and satisfaction guarantees!

Enjoy peace of mind with our easy returns, secure payments, and satisfaction guarantees!
At PUCKIPUPPY, we believe in providing our customers with the best shopping experience possible. That's why we offer a range of guarantees to ensure your satisfaction:

15-Day Returns

Free Shipping

2-Year Warranty Coverage

Secure Installment Payments

Local Customer Support


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

646 reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(646)

284 reviews in the last 12 months

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Rated 5 out of 5 stars

Outdoorsman’s best friend

I have not become crazed with the electric movement. I bought this on a promotional rate. The bike is camo and came with many accessories.
I have used it for regular rides but now that hunting season is here, I have used it in the woods.
It works great, it’s like a 2 wheeled tank in the woods. Can drive over small trees. I would buy again, it’s an asset to an outdoorsman.

November 13, 2025
Rated 5 out of 5 stars

Good pricing

Good pricing
Great ride on roads and off road also. Been on some rough trails and
performed great

November 13, 2025
Rated 5 out of 5 stars

Great Bike and such Comfort riding it.

I was greatly pleased with the communication during the order and shipping between Puckipuppy and myself. The bike was shipped fast and the packing was amazing. The bike is awesome and the riding so comfortable, It feels like a tank, that is how well made it is. I tell everyone they should get one. I AM SO PLEASED WITH MY PUCKIPUPPY.

November 13, 2025
Rated 5 out of 5 stars

Golden R's for Hunting

I purchased 2 Golden R's for hunting in South Florida and they bikes have performed flawlessly! The range and power are beyond what I expected. I purchased the rear and front racks along with the spare batteries for $99 and have road all over the Wildlife Management Areas in South Florida. I have yet to have a single issue. I'd highly recommend the Golden R. Looking at a Boxer ST for my father as he has a little bit of trouble getting on and off the Golden R. He's 79 and not as fit as he used to be.

November 13, 2025
Rated 5 out of 5 stars

Ordering my labrador was easy,the…

Ordering my labrador was easy,the timeline for delivery was spot on! Assembly was very easy,most of the bike was already put together
.These bikes and this company are great to work with! Thank you for the great experience.. chip

November 13, 2025
Rated 5 out of 5 stars

I purchased the Labrador Pro

I purchased the Labrador Pro. Shipping was quick. The bike arrived as it should. It took a few hours to assemble. I've probably put about 200 miles on it. Everything works as it should and I really enjoy it. My only complaint is, it is heavy, and the stock seat is to big. Other than that. It has been a great bike.

November 10, 2025
Rated 5 out of 5 stars

Super good experience and product !

Super good experience and product !! I ordered on Sun night and had the product on Thursday !! Great price and what a great product. I have made several multi mile trips and have had zero major issues. The fenders are a little tricky get so they don't bounce around but all small stuff.

November 11, 2025
Rated 1 out of 5 stars

Delay delay. Doesn’t ship to you in two days

I ordered a bike. Received a confirmation and I’m have delays after delays in the shipping. My order was not shipped after the second day that I ordered the bike. The customer service line is not helpful and they will say “send us an email” instead of taking care of the issue right then and there. Unclear why they have the great ratings that are listed.

November 9, 2025
Unprompted review
PUCKIPUPPY BIKES logo

Reply from PUCKIPUPPY BIKES

Dear John,

We’re very sorry to hear about the delays and the frustration you’ve experienced. This definitely isn’t the level of service we aim to provide.

Please note that for all in-stock orders, we normally ship within two business days after the order is placed. In some cases, a delay may occur if the item you purchased is a pre-sale product or if there is order information that needs to be confirmed (for example, address or payment verification). In such situations, we always send a confirmation email proactively to ensure accuracy before shipping.

We truly appreciate your patience and understanding while we worked to confirm your order details. Thank you for bringing this to our attention — your feedback helps us continue improving both our service and communication.

Sincerely,
Puckipuppy

Rated 5 out of 5 stars

The bike is just what I hoped for

The bike is just what I hoped for. I have 367 miles on it now and no issues. It's honestly a great bike for the money. If you're on the fence about the bike, don't be. You will be very happy with your purchase

November 11, 2025
Rated 5 out of 5 stars

Highly recommend!!!!!

I have bought 3 Puckipuppy E-Bikes the customer service have been outstanding and the bikes are very durable & sturdy , made extremely well, they’re comfortable, they go pretty fast and the batteries last a long time on one charge. I literally rode for over 8 hours and still had a good charge. I would highly recommend this product to anyone well worth the money ….

November 11, 2025
Rated 5 out of 5 stars

Broken battery release switch

We purchased our bike in April 2025. We experienced a problem with the release switch for the battery. Multiple times we had to tighten the screw to get there release switch to work. The mister recent time the plastic switch broke. I contacted support and they were quick to reply and confirm the shipping address and are sending a replacement part.

November 3, 2025
Rated 5 out of 5 stars

Great Experience, Excellent Customer Service!

When my wife injured her foot towards the end of winter, we bought a Puckipuppy Husky Trike. I wanted her to have a way to go on the dog walks without having to walk. It worked perfect for that period of time and gave her a chance to get some exercise.

I bought a second trike because I saw that I could probably use it on the golf course. I did several rounds with the Husky and it made the rounds go faster and saved me some money on cart rentals. Not to mention a lot of good exercise.

Our first ride together was on a railroad bed that was almost completely undeveloped. Lots of big loose rocks. The Husky did pretty well, the 4" tires were the reason I like this trike for some of the riding that I envisioned we would be doing. The screws did rattle off the fenders, but it was an easy fix to buy some slightly longer screws and using a locking washer to really make sure that they would stay on.

My wife and I have each put over a hundred miles on these trikes and I would say that they are sturdy and safe. Everything worked fine out of the box, assembly was not too bad except for aligning the fenders. The trikes came with a pretty extensive set of tools, spare parts, and accessories, so that was an added bonus.

I've been in touch with Puckipuppy customer service staff in regard to a couple of very minor issues and they have been 100% responsive to my needs and suggestions.

I would definitely buy a bike or trike from this company again. Their e-bikes and trikes are rugged and have met my needs for recreational purposes.

November 6, 2025
Rated 5 out of 5 stars

Good power and a very comfortable ride

Good power and a very comfortable ride. Fat tire + dual suspension make off road riding comfortable. I am grateful for the large “grannie” seat for longer rides. Battery lasts me about 60 minutes of a riding at medium peddle assist. Great bike for the price with great accessories added.

November 2, 2025
Unprompted review

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