Pukka Juice Reviews 

372
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 256 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable prices, user-friendly website navigation, and remarkably fast delivery times that consistently meet expectations. People also appreciate the broad selection of available flavors and the delightful surprise of receiving unexpected free gifts with their orders. However, some people mentioned experiencing frustrating delivery delays and receiving absolutely no response when contacting support regarding unresolved issues. A few reviewers were not happy with defective merchandise, noting that certain replacement pods stopped working prematurely or burned out very quickly. Others also expressed disappointment when handling damaged items that leaked liquid inside the delivery box.

What people talk about most

Delivery service

Users describe satisfaction with the delivery service, noting that packages consistently arrive quickly and... See more

Product

Reviewers highlight positive aspects of product quality, noting that the items deliver a perfectly blended... See more

Price

Consumers find price to be positive, frequently highlighting brilliant deals and affordability compared to... See more

Service

Reviewers express high satisfaction and appreciation regarding the service provided. Consumers consistently... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy navigation, great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order with many deals. Delivery is as states, lve always recieved within 2 days. Flavours are as pick from list, with over 20 different flavours to choose from when ordering my lost mary nero... See more

Rated 5 out of 5 stars

Absolutely brilliant company, good prices and super fast delivery. My previous supplier (UK Vape World) that I had used for a long time started to get my orders wrong, failed to send some and argued... See more

Company replied

Rated 5 out of 5 stars

I order from here once or twice a month, they always post very quick, occasionally they throw in little freebies , the price is brilliant, and the selection of flavours is better than any shop. I reco... See more

Company replied

Rated 5 out of 5 stars

Site was easy to navigate and everything is a great price really quick delivery cannot recommend this company enough will definitely be getting all my vape stuff from here in future. Keep up the grea... See more

Company replied


Company details

  1. Electronic Cigarette Store

About Pukka Juice

Written by the company

Pukka Juice is an online vape store in the United Kingdom for e-liquids and vape kits! About Us: Since 2016 we've been creating authentic fruity e-liquid blends that have won numerous awards, gained dedicated fans all over the world and held their place as some of the best all-day-vaping juices around.

Pukka Juice has grown from a premium e-liquid brand into the UK's ultimate one-stop vape shop. Since 2016, we’ve curated the widest selection of vape kits, nic salts, 50/50 freebase, and shortfills from top brands worldwide—all in one place for your convenience.

Whether you’re after the latest devices or award-winning flavours, we’ve got everything vapers need to enjoy a smooth, satisfying experience. Explore our full range at pukkajuice.co.uk.

Pukka quality, pukka service!

Our Promise To YOU!

Written by the company

What you can expect from Pukka Juice Vape Store
We’re proud to offer exceptional customer service alongside one of the UK’s most extensive vape selections. With over 1,000 products in stock at Pukka Juice UK Vape Store, including the Lost Mary 15K Pods, Lost Mary BM6000, BM6000 refill pods, Hayati, IVG, and many more! There’s something for every vaper. Enjoy FREE delivery on orders over £39.99, with all orders dispatched Monday–Friday (cut-off 2pm) using a next-day delivery service (excludes Northern Ireland).

Contact info

Promotion box for Pukka Juice

Lost Mary Nera Pods

Lost Mary Nera 15K Replacement Pods for Nera 30K Vape Kit!

4.7

Excellent

TrustScore 4.5 out of 5

372 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(372)

250 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pukka Juice Berry Lemonade

Pukka Juice Berry Lemonade, I’ve been Hookd to this flavour for 10 years 👌🏽
Only complaint is I can’t buy it locally at my Vape shop! Still the product gives a perfectly blended taste and vape experience!

June 18, 2026
Pukka Juice logo

Reply from Pukka Juice

Hi Mohammed, glad you are a big fan of our Berry Lemonade! Thank you for your kind review!

Pukka Juice Team

Rated 5 out of 5 stars

I've been ordering from pukka juice for…

I've been ordering from pukka juice for over a year now for what I get it's the cheapest about, always comes on time even earlier sometimes great communication and the products are bob on

June 16, 2026
Pukka Juice logo

Reply from Pukka Juice

Hi William, thanks for the amazing review, glad you can trust us and have become a regular and loyal customer of ours!

Pukka Juice Team

Rated 4 out of 5 stars

Delivery is allways great my only…

Delivery is allways great my only complaint is sometimes the coil burns out way before the liquid is gone iv had a few go very quickly but apart from that great service

June 13, 2026
Pukka Juice logo

Reply from Pukka Juice

Thanks for your honest review Keiron!

Pukka Juice Team

Rated 5 out of 5 stars

Brilliant prices

Brilliant prices , brilliant product and great service 10/10

June 12, 2026
Pukka Juice logo

Reply from Pukka Juice

Thanks for the amazing review Brian! It is very much appreciated!

Pukka Juice Team

Rated 5 out of 5 stars

Great

Great service
Quick delivery
Package well
Definitely order again

June 5, 2026
Pukka Juice logo

Reply from Pukka Juice

Hi Janine,
Thank you for your kind review, glad we could meet all your expectations :)

Pukka Juice Team

Rated 5 out of 5 stars

Great prices

Great prices, great product

Delivery in 36 hours

May 31, 2026
Pukka Juice logo

Reply from Pukka Juice

Hi Steve, much appreciated for the 5 star review!

Rated 5 out of 5 stars

One free tube

One free tube. Delivery on time. Well done.

May 31, 2026
Pukka Juice logo

Reply from Pukka Juice

Hi John,

Thank you very much for your 5 star review!
Kind Regards
Pukka Juice Team

Rated 5 out of 5 stars

Amazing service from ordering to deliver

Site was easy to navigate and everything is a great price really quick delivery cannot recommend this company enough will definitely be getting all my vape stuff from here in future. Keep up the great work at pukka juice smashing it.

May 30, 2026
Pukka Juice logo

Reply from Pukka Juice

Hi Louis, We appreciate your feedback. Pleased that the ordering process was straightforward, and that both the delivery time and pricing were to your satisfaction!

Kind Regards
Pukka Juice

Rated 5 out of 5 stars

Great

Great! Only supplier now of my fav' juice that l can find, many thanks 😊.

May 29, 2026
Pukka Juice logo

Reply from Pukka Juice

Hi Angela, Glad you were able to rate us 5 stars! Happy to stock your favourite juice!

Pukka Juice Team

Rated 1 out of 5 stars

Ignored when product arrived faulty

Ordered a Crystal Pro Switch 30K which had temporarily stopped charging within a week. I contacted Pukka Juice on 25 May about a replacement or refund and received no response whatsoever. I have checked my spam folder and nothing. I eventually resolved the issue myself, but the complete lack of customer service is unacceptable. If you have a problem with your order, don’t expect any help. Won’t be purchasing again and wouldn’t recommend.

May 25, 2026
Unprompted review
Pukka Juice logo

Reply from Pukka Juice

Hi Kieran, Apologies we could not and still can not locate this email, and we have requested additional information/screenshot to which address you actually sent it to - which we have not received any response.
Kind Regards
Pukka Juice

Rated 1 out of 5 stars
Pukka Juice logo

Reply from Pukka Juice

Hello Melanie, hope you are well,
Can confirm your order was delivered - on 30 May 2026 at 14:51
It was shipped on the 26th Of May (delay due to monday bank holiday) so we do apologise if it took longer to arrive than expected form DPD,

Many Thanks
Pukka Juice

Rated 5 out of 5 stars

Excellent service every time I place…

Excellent service every time I place the order. Easy to use website and really quick delivery and always securely packaged. Needless to say, I'm a regular customer now

May 21, 2026
Pukka Juice logo

Reply from Pukka Juice

Hi Carolyn, Thank you for taking the time to leave a review. We're glad our delivery speed made for a positive experience, and that the site navigation was seamless! Glad to hear you're now onboard!

Pukka Juice

Rated 5 out of 5 stars

easy web site

easy web site
fast delivery
Good products

May 19, 2026
Pukka Juice logo

Reply from Pukka Juice

Hi Sean, glad you found our website easy to use with fast delivery!

Many Thanks
Pukka Juice

Rated 5 out of 5 stars

Fast delivery

Excellent items, really quick shipping. Highly recommend this company with the bargains.

May 16, 2026
Pukka Juice logo

Reply from Pukka Juice

Hi Mark,
We greatly appreciate your review and recommendation. Delighted to know you were pleased with your experience from start to finish.

Pukka Juice

Rated 5 out of 5 stars

Always have what I need !!

Always have what I want to purchase and look after regular customers very well..will always use Pukka Juice

May 8, 2026
Pukka Juice logo

Reply from Pukka Juice

Hi James, thank you very much for your kind review! Glad you can always count on us!

Pukka Juice Team

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