While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Purchase pant suits off of tik tok never received my items this company is a total scam do not purchase

Rated 1 out of 5 stars

This is a scam company and most likely so are the companies claiming to be from north caroline. Every time ive sent an email, text or click on request refund all return not valid. How can these compan... See more

Rated 4 out of 5 stars

I am truly satisfied with my order. The materials used for the clothing is top notch. Easy care and machine washable. Every item I received is true to size and very comfortable. The only issue I was n... See more

Rated 5 out of 5 stars

Ordered three dresses absolutely delighted with all of them. nice material quite thin which suits me as l live in a country with regular 40+ degrees and beautifully made. Have ordered 4 more!!

2.3

Poor

TrustScore 2.5 out of 5

127 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(127)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Pulludy lame Merchandise and Customer Service

Pulludy talks about have good customer service, they don't. Bought over $200 of clothing through online feed, it looks good but they are not. Out of the 6 items I bought, only 1 I really liked. The rest were not only cheap material and looks nothing like the pictures, I wanted to return them for thst reason plus it was too small. They did respond to my email, only to offer a $30-$50 refund and keep the merchandise. I didn't want that, but I do not want to fight this (China) company, I finally just said I will take the $50 refund, we will see if they actually even do that! I always said I am not going to buy from companies like this because there are many just like Pulludy! No, for real, I will not buy from them anymore and stick to Macy's sales or Amazon or retail stores that I can just go there and return.

August 15, 2024
Unprompted review
Rated 1 out of 5 stars

Very disappointing quality and sizing!

Firstly I waited long for the delivery and the day they arrived notified Pulludy that they do not fit my usual size nor the size recommended according to size. I have never been a size 8 so purchased 4-6 which should be perfect and the dresses are too tight fitting. Quality of fabric is not good either, and
the seam on one of the dresses was not even sewn in one part.
I wanted to return them but was offered $30 which I refused but in frustration accepted $50. Having paid $79.98 I am out of pocket $30 and cannot wear nor have them altered.

June 28, 2024
Unprompted review
Rated 1 out of 5 stars

Battling with customer service now

Battling with customer service now. Their ads say easy returns and customer service 24/7. It takes them more than a day to respond and I was just told no refunds unless there is a quality issue. Initial shipping took a long time as well. I will file a report with BBB if they do not provide a way to return something that doesn’t fit.

June 1, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible clothing

Terrible clothing, very small sizing & they would not let me return & no refund. Stay away for your own good.

May 30, 2024
Unprompted review
Rated 1 out of 5 stars

Do not order from Pulludy

Do not order from Pulludy. You cannot make a return. They only offer a diff size at an additional charge. And then when you agree to that, they will GHOST you!! I'm stuck with a jacket that does not fit me. Sizes run small
Very dissatisfied.

March 19, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible! I have tried to get a refund for jacket that does not fit for over 4 months. They keep telling me my order has not arrive yet, even though pictures have been sent twice. All contact is only electronic. I will never buy from them again and I would suggest no one else does either!

December 21, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered a jacket Dec 6,2023 for a…

I ordered a jacket Dec 6,2023 for a Christmas gift. It never came when the email said it would. I emailed the company several times claiming it would be delivered that week the email was sent. I finally got an email in January telling me they needed to order material to make the jacket. When I finally received it, it was a size smaller than stated on website. I have emailed the company to see what we can do now to exchange it. At this time I have not heard back from them. I will never order from this company!!! Bad service!!!

December 6, 2023
Unprompted review
Rated 1 out of 5 stars

I made an order on 04/12/2023

I made an order on 04/12/2023. Payment accepted
Company states order recieved
It is now 05/01/2024.
Feeling like it's a scam and have hard earned money
Not able to contact Company direct so no possible to talk to them, even using a bot.
😪

December 4, 2023
Unprompted review
Rated 1 out of 5 stars

I purchased matching pajamas for my…

I purchased matching pajamas for my daughters and I. The description stated it was cotton, however, this was not cotton at all. It felt like cheap, scratchy wool! I reached out to them to return the entire order, and they said they would not give me a refund.
The only way to return something is to email the service department to obtain a return label. I sent several emails after my initial one, and have heard nothing!
Also, they do not have any labels on the clothing with the fiber content, so what is described online, is not what you’re sent.
Will never order again!

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Just as pictured

Clothes and boots true to size. Looked great.

Just took 2 months to arrive...highlight did get here before Christmas

December 23, 2023
Unprompted review
Rated 1 out of 5 stars

This is a scam company and most likely…

This is a scam company and most likely so are the companies claiming to be from north caroline. Every time ive sent an email, text or click on request refund all return not valid. How can these companies continue to do business here and get a four star rating????😡

December 17, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look