While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

When you fancy a cheeky cocktail but you're on lockdown, Pura Cosmetics can help you out - without the next day headache! Mojito Madness & Prosecco Bubbles are simply beautiful but trust me, you... See more

Company replied

Rated 5 out of 5 stars

The new pura hand gels are absolutely amazing. I bought all 3 flavours when they were launched last week - red berries is my favourite smell. They smell so good, it’s hard to believe the alcohol conte... See more

Company replied

Rated 5 out of 5 stars

I've always loved Pura's lip products so I was super excited to try their new hand sanitisers! Safe to say they passed all my expectations, they smell great and leave my hands feeling amazing. None of... See more

Company replied

Rated 5 out of 5 stars

I bought the hand serum & sanitiser set in mango & papaya aswell as the raspberry lip scrub and forest fruits lip balm set. Firstly, they smell amazing! The hand serum is unbelievable. I’d been suffer... See more

Company replied

Company details

  1. Cosmetic Products Manufacturer
  2. Beauty Product Supplier
  3. Health and Beauty Shop

Written by the company

The home of super-sustainable & super-fun self-care essentials!💕 Proudly 100% cruelty-free, vegan-friendly, packaged plastic-free & powered by natural ingredients!♻️


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

107 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Another wonderful purchase from pura.

Another wonderful purchase from pura.
Slight hiccup with Royal Mail loosing the parcel but quickly rectified and delivered.
The sets are beautifully packaged and make lovely gifts.

February 15, 2023
Pura Cosmetics logo

Reply from Pura Cosmetics

Thank you very much Liz for shopping with us again & for leaving us a review! We really appreciate your feedback. We look forward to welcoming you back on puracosmetics.co.uk again in the near future!💗

Rated 5 out of 5 stars

My lips where so dry and I was so…

My lips where so dry and I was so unhappy with their condition but now they’re perfect thanks you

February 1, 2023
Unprompted review
Pura Cosmetics logo

Reply from Pura Cosmetics

Thank you for leaving us your feedback Kevin! We're so pleased to hear you're happy with your Pura products' results!💘

Rated 5 out of 5 stars

Amazing

Amazing products. Great staff

December 17, 2022
Pura Cosmetics logo

Reply from Pura Cosmetics

Thanks very much for taking the time to leave us a review Tyra! We're so pleased you enjoyed your experience ordering online with us. We look forward to serving you again in the near future!💖

Rated 1 out of 5 stars

DISAPPOINTED

The produces are lovely & I would highly recommend them. However I have now completed TWO forms to contact the company regarding my order & yet have not had a reply or even an acknowledgment. The first was to chase the order as it took longer than expected to arrive (arrived the day after I contacted). The second was to say one of the items received wasn’t as advertised or expected. A bundle purchase which contained a different flavoured item than stated. The missing item was also the only reason I purchased the bundle. Although the products are fantastic I am very disappointed with the service, or lack of, received.

November 28, 2022
Pura Cosmetics logo

Reply from Pura Cosmetics

Hi Georgina, thank you for your lovely comments about Pura products! So pleased to hear you love them. We're really sorry to hear of your experience with us. We are a small business with a small team and we were impacted by the number of Royal Mail strikes during the Christmas run-up. This consequently created an overwhelming amount of customer enquiries to rectify. Many, many apologies for this and to hear you received the incorrect item as part of a bundle. I have arranged a refund for the incorrect item received. Again, thank you so much for shopping with us and we hope to serve you again soon on www.puracosmetics.co.uk!💖

Rated 5 out of 5 stars
Pura Cosmetics logo

Reply from Pura Cosmetics

Thanks so much for taking the time to leave us your feedback! We look forward to serving you again soon on puracosmetics.co.uk!💞

Rated 5 out of 5 stars

Leaves my lips so soft and smooth!

I received the Prosecco lip scrub as a birthday present and I absolutely love it! It’s the perfect amount of exfoliation, leaving my lips soft and smooth! Will definitely buy again!

March 13, 2022
Unprompted review
Pura Cosmetics logo

Reply from Pura Cosmetics

Thanks so much for taking the time to leave us your feedback Aimee! We're super pleased to hear you're loving the Prosecco Bubbles Lip Scrub your received for your birthday! We look forward to hearing about which Pura products you try out next!💕

Rated 5 out of 5 stars

Super cute! love this brand!

I purchased a coconut lip scrub and loved my experience! Firstly, the packaging is vibrant and fun, and the products are lovely. Lip scrub smells so yummy and removes any dry skin; the hand serum is moisturising and smells fantastic! I would for sure recommend Pura!

March 3, 2022
Unprompted review
Pura Cosmetics logo

Reply from Pura Cosmetics

Thanks very much for taking the time to leave us your feedback! It's fab to hear you love your Pura Classic Coconut Lip Scrub and Hand Serum! We look forward to serving you again in the near future!💖

Rated 5 out of 5 stars

All as expected

All arrived as expected part of a Christmas gifting

December 22, 2021
Pura Cosmetics logo

Reply from Pura Cosmetics

Thank you Susan for taking the time to leave us your thoughts! Thank you for choosing Pura for your Christmas gift shopping this year and we look forward to welcoming you back on puracosmetics.co.uk in the near future!💗

Rated 5 out of 5 stars

Great Products and Stellar Service

Love the new anti-bac gels - the fragrance is wonderful. Who would have ever thought such a thing could make a nice present - but they absolutely do! Returning customer.

December 9, 2021
Pura Cosmetics logo

Reply from Pura Cosmetics

Thank you for leaving us your feedback Milly and for the 5* review! We're so pleased to hear you love our Scented Hand Cleansing Gels! We look forward to serving you again on puracosmetics.co.uk soon!💓

Rated 5 out of 5 stars

Cured my dry skin!

I bought the hand serum & sanitiser set in mango & papaya aswell as the raspberry lip scrub and forest fruits lip balm set. Firstly, they smell amazing! The hand serum is unbelievable. I’d been suffering with a constant eczema like patch of dry skin for over a month and had tried so many moisturisers and even and even an eczema medicated cream. I have been using the hand serum since Thursday and this patch is no longer there. Highly recommend 😀

December 6, 2021
Unprompted review
Pura Cosmetics logo

Reply from Pura Cosmetics

Thank you so much for taking the time to leave us your feedback Charlotte! We're super thrilled to read about your results just a few days into using your new Pura products! Fab to have you in our Pura community & we look forward to serving you again in the near future!💞

Rated 5 out of 5 stars

I bought a gift pack of hand gel and…

I bought a gift pack of hand gel and serum as a gift but couldn’t resist it ! It’s beautiful, smells divine and the hand cream/ serum soaks in so quickly leaving your hands smooth and smelling fruity fresh😍😍

August 21, 2021
Unprompted review
Pura Cosmetics logo

Reply from Pura Cosmetics

Thanks so much for leaving us a review Joanne - we're thrilled to hear you loved your Hand Care Gift Set from us! We look forward to serving you again soon!💖

Rated 5 out of 5 stars

Excellent

Excellent, friendly service. Amazing lip scrubs and balms that smell incredible and leave your lips feeling so soft. Highly recommended.

August 21, 2021
Unprompted review
Pura Cosmetics logo

Reply from Pura Cosmetics

Thank you for taking the time to leave us your feedback Emma-Jayne! We're so happy to hear you're enjoying our Lip Scrubs & Lip Balms! We look forward to welcoming you back to puracosmetics.co.uk in the future!💞

Rated 5 out of 5 stars

Excellent service

Excellent service, lovely products, thank you!

August 18, 2021
Pura Cosmetics logo

Reply from Pura Cosmetics

Thanks very much for leaving us your feedback Alison! We're super pleased to hear your happy with your Pura order and the service! We look forward to welcoming you back to puracosmetics.co.uk in the near future!💗

Rated 5 out of 5 stars

Ordered the mango hand serum and the…

Ordered the mango hand serum and the red berries hand serum, one as a gift for a friend and one for myself. The product feels absolutely lovely on the skin and makes my hands silky soft and hydrated. One of the best hand products I’ve tried in a long time. Will purchase again. Also super-speedy delivery

July 24, 2021
Pura Cosmetics logo

Reply from Pura Cosmetics

Thanks very much for your feedback Julie! We're thrilled to hear you're loving your new Pura Hand Serum and that it's one of the best hand care products you've used! We look forward to welcoming you back to puracosmetics.co.uk in the near future!💗

Rated 2 out of 5 stars

Put tiny little blisters all over my…

Put tiny little blisters all over my lips and caused them to swell. Theyre still not completely back to normal. Dont know if its a reaction to the product or the product themselves which caused this, but won't be using it again 👎

July 24, 2021
Pura Cosmetics logo

Reply from Pura Cosmetics

Hi Kaylie, we're really sorry to hear you're disappointed with your Pura order. As you'll see here on our Trustpilot page, we receive a lot of amazing reviews from customers on how much they love the formula of our lip care products and how it makes their pouts super-soft! As our products are powered by natural ingredients, your experience sounds extremely unusual. If you'd like to discuss this further with us, please drop us a line to info@puracosmetics.co.uk. Have a great week!💕

Rated 5 out of 5 stars
Pura Cosmetics logo

Reply from Pura Cosmetics

Thanks very much for leaving us your feedback Elizabeth! We're so pleased to hear you enjoyed our service and you're loving Pura products! We look forward to welcoming you back to www.puracosmetics.co.uk soon!💓

Rated 5 out of 5 stars

Super quick delivery & great products

My order came so quickly, and the hand gels are lovely & smell amazing! 😁

March 28, 2021
Pura Cosmetics logo

Reply from Pura Cosmetics

Thanks so much for taking the time to leave us your feedback Lucy! We're thrilled to hear you're loving your new Pura Hand Cleansing Gels and also that you enjoyed the super-speedy delivery! We look forward to serving you again soon on puracosmetics.co.uk!💞

Rated 5 out of 5 stars

AMAZING

Pura cosmetics just gets better & better! I absolutely love hand sanitizers and I was ecstatic when I saw that they were new and available to purchase! I have green apple and it smells Devine I can’t stop using it! Plastic free packaging is just fab!

March 17, 2021
Pura Cosmetics logo

Reply from Pura Cosmetics

Thank you so much for leaving us your feedback Ann! It's so fab to hear you're loving the new hand care products in the Pura range, in particular our Green Apple Hand Cleansing Gel! We look forward to seeing you again soon on puracosmetics.co.uk!💗

Rated 5 out of 5 stars

Amazing Hand Gels

I absolutely love all 3 new hand gels from Pura Cosmetics, Green Apple, Red Berries and Mango & Papaya and can honestly say I don't have a favourite. My daughter and I tested all 3 (she took home the Green Apple as a little Mother's Day treat), we were both in agreement that it is the only hand cleansing gel we have ever used that leaves your skin feeling so silky smooth. Each one smells so good on the hands too and only a small amount is needed to do the job. These are top notch products once again from Pura, value for money and cute packaging too. Full stars from me.

March 17, 2021
Pura Cosmetics logo

Reply from Pura Cosmetics

Thank you so much for leaving us this detailed review Sharon! We're so thrilled to hear you and your daughter are loving all 3 of our new Scented Hand Cleansing Gels and that they have the silkiest and smoothest formula you've ever tried! We look forward to welcoming you back on puracosmetics.co.uk soon!💖

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look