PUR Pressed Juice Cafe El Paso West Reviews 43

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

PUR Pressed Juice is my secret weapon. If you’re my family or good friend and you need a boast mostly I’m sending a care package from PUR Pressed Juice. Great tasting, great customer service! My 15 ye... See more

Rated 4 out of 5 stars

We love PUR juices! We don’t love how the product is shipped. Exterior cardboard box is often damaged, staples popped out, corners crushed, etc. Haphazard placement of frozen juice bottles inside insu... See more

Rated 5 out of 5 stars

Juices always arrive quickly, are exceptionally well packaged, nice and cold! Love the tasty Sunny Citrus, Blue Chai, Raw Red, Pineapple Mint, Strawberry Basil Lemonade, Mental and Beauty shots! Thank... See more

Company replied

Rated 1 out of 5 stars

I ordered $200 dollars of juices and PUR choose Fedex to deliver them. FedEx required a signature and I was not home so the juices spoiled. I contacted PUR via emai (as they dont take calls) and the... See more

Company details

  1. Juice Shop

Written by the company

PUR Cold Pressed is a vibrant and health-focused brand specializing in cold-pressed juices made from fresh, all-natural fruits and vegetables. Committed to promoting wellness and vitality, PUR juices are: • 100% cold-pressed, ensuring maximum nutrient retention. • Gluten-free and vegan, suitable for a variety of dietary preferences. • Free from added refined sugars, providing a clean and refreshing taste. PUR Cold Pressed offers a range of products, including: • Juices for daily consumption – Perfect for a health boost without committing to a full cleanse. • Cleanses – Tailored programs designed to detoxify and rejuvenate the body. • Wellness shots – Concentrated doses of nutrients for an on-the-go energy boost. Their products can be refrigerated for up to 14 days or frozen for up to 90 days, and are best consumed within 24 hours of opening to maintain freshness. PUR Cold Pressed emphasizes a fun and approachable brand tone, connecting with customers through humor, empathy, and a commitment to exceptional customer service. As a small business, they prioritize customer satisfaction and foster a community of health-conscious individuals. For more information or to place an order, visit their website or contact orders@purjuices.com.


Contact info

4.1

Great

TrustScore 4 out of 5

43 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great

The juice was excellent, I will be shopping again. The taste is great, it actually surprised me.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

PUR Pressed Juice is my secret weapon

PUR Pressed Juice is my secret weapon. If you’re my family or good friend and you need a boast mostly I’m sending a care package from PUR Pressed Juice. Great tasting, great customer service! My 15 year old son looks forward to my monthly subscription

December 19, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible experience and customer service

I ordered $200 dollars of juices and PUR choose Fedex to deliver them. FedEx required a signature and I was not home so the juices spoiled. I contacted PUR via emai (as they dont take calls) and they told me it was not their fault I had to deal with Fedex. They simply could have replaced the order as I am a first time customer. Also the packaging was not adequate to keep the juices cold or frozen. You should try a better brand like RAW or others.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

They made it right

I had received spoiled juices, not by the fault of PUR, likely got too hot during transit. But I was eventually able to receive a replacement, not just on the spoiled juices but the entire box.

Thank you for your generosity and dedication to making it right!

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Best tasting juices! Made me feel great!

The BEST tasting juices with the BEST customer service! Also, the cleanse made me feel so good, detoxed, and refreshed. Lost the stubborn weight as well. They always help me out when in need, and I will continue purchasing often! Not enough good things to say about PUR.

January 16, 2025
Unprompted review
Rated 2 out of 5 stars

Terrible customer service

Got the first delivery and it was great. The second time the package was not delivered to the correct address. Fed Ex showed a delivery picture of a different location. In order to get a refund I had to wait a week to submit a claim where I was asked to share a photo I'd and a selfie picture. Great product, unfortunately terrible customer service.

I absolutely did not receive the package. I did see the photo from Fed Ex. It was not a photo of my door. It was at a mailbox that I have no idea where it's location was. It's not my mailbox! And no, I didn't get a refund because I refuse to send over a photo of my ID and a selfie picture. Why in the world is that required to get a refund or replacement?

February 12, 2025
Unprompted review
PUR Pressed Juice Cafe El Paso West logo

Reply from PUR Pressed Juice Cafe El Paso West

You received a FULL refund even though FedEx confirmed delivery with a photo of the box at your address. That’s why we offer top-of-the-line insurance with ROUTE as an option – to ensure our customers are fully protected, no matter what.

Not all customers choose Route, but those who do get the added peace of mind knowing their purchase is covered even in cases like this.

We also offered to replace your order, give you a coupon, and send extra shots once the refund was processed. We’re genuinely sorry that you didn’t take us up on the offer, as we always aim to make things right.

If there’s anything else we can do to assist, feel free to reach out. We appreciate your understanding.

Rated 5 out of 5 stars

Great taste and healthy!

Juices were delivered quickly and were frozen. I had a commitment a couple of days after delivery so I decided to begin my cleanse the following day. I am currently on day 3. I ordered the 7 day Powerhouse Cleanse and I also ordered 5 days of the wellness shots. They taste amazing! I've done cleanses before with other companies and I felt like i would miss the cashew milk for the evening - this one has one called Choco and I'm not really a fan of chocolate. However, it was amazing! And the coffee plus one to start my day is perfect as well. Highly recommend.

January 25, 2025
Unprompted review
PUR Pressed Juice Cafe El Paso West logo

Reply from PUR Pressed Juice Cafe El Paso West

We couldn’t appreciate this MORE! ❤️ Thank you so much for the wonderful review! You truly make the PUR FAM the best! 🧃✨

We’re so grateful to have amazing customers like you. If you ever need anything, don’t hesitate to reach out!

Stay refreshed and take care.

Rated 5 out of 5 stars

My Fourth Purchase

Juices always arrive quickly, are exceptionally well packaged, nice and cold! Love the tasty Sunny Citrus, Blue Chai, Raw Red, Pineapple Mint, Strawberry Basil Lemonade, Mental and Beauty shots! Thanks for making such healthy and tasty beverages!

July 24, 2024
Unprompted review
PUR Pressed Juice Cafe El Paso West logo

Reply from PUR Pressed Juice Cafe El Paso West

Wow! We’re thrilled to hear that you’re loving our juices and shots! 😍 It’s awesome to know they’re arriving quickly, perfectly packaged, and ice-cold – just the way they should be! ❄️

We’re so glad you’re enjoying the Sunny Citrus, Blue Chai, Raw Red, Pineapple Mint, Strawberry Basil Lemonade, and those powerful Mental and Beauty shots! 🍍🍓🍋✨

Thank YOU for choosing PUR Juices and for making healthy choices so tasty! If you ever need anything or have more favorites to share, let us know!

Rated 5 out of 5 stars

Great Product

I like the product because it has no added sugars, no sodium, no cholesterol, and no trans fats. These are the main things I look for in products. I am very pleased. Thank you.

March 25, 2024
Unprompted review
PUR Pressed Juice Cafe El Paso West logo

Reply from PUR Pressed Juice Cafe El Paso West

We’re so glad to hear you’re loving our product! 🎉 We take pride in crafting juices with no added sugars, no sodium, no cholesterol, and no trans fats – all to keep things as natural and healthy as possible. 🌿🍍

It means a lot to us that we’re meeting your expectations, and we’re thrilled to have you as part of the PUR FAM! Thank YOU for choosing us and for making health-conscious choices!

If you ever need anything or have more feedback, we’re here for you!

Rated 5 out of 5 stars

Ease of ordering to on-time product…

Ease of ordering to on-time product delivery. Great fresh and organic clean products.

March 21, 2024
Unprompted review
PUR Pressed Juice Cafe El Paso West logo

Reply from PUR Pressed Juice Cafe El Paso West

Wow! Thank you so much for your kind words! 🎉 We’re thrilled to hear that you found the ordering process easy and that your order was delivered right on time!

We’re also glad you’re loving our fresh and organic clean products! 🌿🍍 It means the world to us to know we’re making healthy choices a breeze!

Thanks for being a part of the PUR FAM! If you ever need anything or have more feedback, don’t hesitate to reach out!

Rated 5 out of 5 stars

Received my package and it was in…

Received my package and it was in perfect condition, drinks were still cold. I’ve tried quite a few different brands, and I would put this one near the top. All the drinks were delicious. Thank you!

March 9, 2024
Unprompted review
Rated 5 out of 5 stars

The cleanse was incredibly effective…

The cleanse was incredibly effective and brought noticeable improvements to my well-being. The bloating I experienced beforehand was completely alleviated, and I observed a significant enhancement in my skin's brightness. A small tip for those considering this cleanse: it may be beneficial to consume the celery kick juice in the morning to get it out of the way, as it was the least enjoyable part of the regimen for me personally. It often took me an hour to finish it due to its taste, which I didn't find as appealing as the others. However, it's worth noting that my boyfriend had a different experience and actually liked it. Overall, each juice, with the exception of the celery kick, was delightful and delicious.

February 3, 2024
Unprompted review
Rated 5 out of 5 stars

It’s not even about losing weight for…

It’s not even about losing weight for me. I have lost a few pounds though. The most important thing is, I feel healthy and great!
I like the taste of the juices and it’s become a very nice daily way of eating. I have my juices all day and then a nice dinner. I feel great!

February 3, 2024
Unprompted review
Rated 5 out of 5 stars

I decided to go on a juice cleanse…

I decided to go on a juice cleanse before my trip to Mexico. Instead of doing 3-days, I only did 2-days because I had to travel into the office. Although I did feel hungry at some points, the cleanse was manageable. I ended up losing 4 lbs on the cleanse.

January 10, 2024
Unprompted review
Rated 4 out of 5 stars

We love PUR juices

We love PUR juices! We don’t love how the product is shipped. Exterior cardboard box is often damaged, staples popped out, corners crushed, etc. Haphazard placement of frozen juice bottles inside insulated bag with leaking gel freezer packs leaves a big mess. PUR does offer a reusable shipping cooler but the process of returning it for reuse is unclear-not an option for us as we live on the road. Improved shipping method for your excellent products would be appreciated. Thank you!

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

Day 2 and so far it’s amazing

Day 2 and so far it’s amazing. I did the signature cleanse last year and i loved it. This protein cleanse is even better the flavors are delicious! I would and have recommended this cleanse to anyone and everyone!

April 23, 2023
Unprompted review

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