PurecottontimesReviews 

75
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Please stay away, we ordered two pairs of trainers and they never arrived, when we emailed they said they were delivered. We had our bank investigating it and the process took months and we only got h... See more

Rated 2 out of 5 stars

Looking at the prices (very low) and availability (lots of pairs, even though they're very very rare shoes) these are going to be high quality replicas/counterfeits. There are companies in China... See more

Rated 5 out of 5 stars

Received my Air Jordan 1 reps and they are amazing. Absolutely perfect. Got them with no problems and with good communication with the seller over WhatsApp, including a video of the shipping prep.... See more

Rated 1 out of 5 stars

Fake Website Negative Stars Stay away from this website I ordered in November 2023 first week my order, paid in advance but never got my shoes Emailed company 10 times, no response Pls pls p... See more

2.1

Poor

TrustScore 2 out of 5

75 reviews

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2.1

All reviews

(75)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Still NO Trainers

Still NO Trainers, it's now the 27th December and the Trainers have NOT arrived - Absolutely the worst customer service I have ever came across.

December 27, 2023
Unprompted review
Rated 1 out of 5 stars

I am absolutely livid

I am absolutely livid, my son now doesn't have a Christmas present. Thanks for that he's autistic and will be gutted that he now doesn't have a gift.

December 23, 2023
Unprompted review
Rated 1 out of 5 stars

This company is a SCAM

This company is a SCAM, They take your money and send you a link to "track" your order.....which conveniently updated every couple of days to falsely reassure you. I think the tracker is fake also....

When the parcel is "delivered" (which is wasn't and they provided no proof - because they didn't have it) customer support quickly goes silent.

Fortunately I bought with Mastercard and got my money back, but DO NOT trust this company.

December 15, 2023
Unprompted review
Rated 1 out of 5 stars

I was shipped a fake pair of air…

I was shipped a fake pair of air jordans purchased here. They have not responded to me to send them back. Place is a rip off. The box was an air jordan box that was for a completely different pair of shoes.

December 12, 2023
Unprompted review
Rated 1 out of 5 stars

Do not use

Please do not fall for this website it is a scam I took the gamble and have lost my monies £116.00 no trainers no refund fake customer service

December 12, 2023
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers! This is a Chinese company that sells replicas shoes, and poor ones at that! Their online return policy gives you false comfort that when you receive them you can make a return easily. False! Their return policy is even a scam. You have to pay out of pocket to ship them back to China and they will NOT give you a full refund either. Avoid this company like the plague! Save your hard earned money.

August 4, 2023
Unprompted review
Rated 1 out of 5 stars

I have just been scammed

I have just been scammed. Placed an order and within minutes after getting the confirmation email, I realised it was not a uk company, its from Hong Kong.
I emailed and said please cancel my order straight away. They said payment was declined and didn't going though when it had. Within minutes 116.55 was pending for the shoes. I message the same lady back saying the order has not been prepared or dispatched, I have cancelled. Her reply was, you will like them when you see them. I message back saying NO do not send I have cancelled send a refund. Now they are blanking my messages. Looks like i am claiming it back on credit card.

November 28, 2023
Unprompted review
Rated 5 out of 5 stars

Happy with product and service

Not sure about the negative reviews as my experience was only good. There are a lot of positive reviews that seem similar to my experience. I have bought these Jordans for my daughter for Xmas. The seller sent a WhatsApp video showing the item just before posting showing the boxed trainers and my address on the label just before posting and included tracking reference. They arrived within 2 weeks as expected and seller contacted me to check I was happy. Even came with a free pair of socks. If they are fake then I cannot tell as they look real and great quality. Happy with them and the service.

November 20, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM!! Never received my order, even after a month. Do not purchase from this seller!

November 20, 2023
Unprompted review
Rated 1 out of 5 stars

Wouldn’t even give them a 1 star

Wouldn’t even give them a 1 star
Paid 117 for some Jordan 4s
Sent so many dodgy emails
To them be told via what’s app there not doing anything about my order that I’ve NOT received…. Anyone from the uk would be stupid to get anything from this cowboy company

September 11, 2023
Unprompted review
Rated 5 out of 5 stars

Pure Cotton Times Experience

My Experience with Pure Cotton Times.

For anyone that is willing to buy off this website I would say it's worth it, I ordered a pair of Jordan Retro 4 Breds in size 11 mens off this website on August 15th, it took exactly 14 days for my shipment to arrive to my apartment in Toronto, Ontario.

The box as well as the shoes came in excellent condition - yes they're reps but they're REALLY good reps in fact; If you're worried about getting bad reps from here don't stress they come looking amazing.

The box was in excellent condition as well, when you do order you'll get a confirmation email as well as a shipping tracker for your order reminder it'll come within 14 days unless delayed.

At first I didn't want to order them from here because of all the bad reviews but I gotta say I haven't experienced any of them myself but I think it really depends on the shoe you buy.

I did get in contact with the seller the responses were a bit suspicious and dry but everything worked out at the end by me using the tracking number and tracking the order.

August 27, 2023
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience. First of all products are not authentic. It’s not first copy either. If you want to return they will say we will pay you just 25% of your money. And they do not have any customer service option. They say if you have concerns just text on WhatsApp.

May 10, 2023
Unprompted review

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