PureFormulas Reviews 

75,775
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 8,041 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that online shopping on the portal is extremely simple and convenient, allowing people to easily find and purchase a wide variety of natural health products. Consumers love the reliable quality of the items, competitive prices, and helpful notification reminders sent before orders ship out. Some reviewers were not happy with shipping performance, explaining that packages sometimes faced unexpected delivery delays or took longer than expected to arrive. A few other people also felt that certain orders encountered minor transit problems like a broken bottle or minor oil leakage.

What people talk about most

Product

Reviewers express general satisfaction with the product offerings, highlighting excellent quality and... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting quick shipping times, prompt... See more

Order

Customers expressed great satisfaction regarding their order experiences, highlighting that ordering is easy... See more

Price

Reviewers highlight positive aspects of price, frequently mentioning fair costs and affordable deals on... See more

Quality

People report positive experiences with quality, expressing deep appreciation for the excellent products and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been ordering all my supplements from PureFormulas for a few years now. I have never been disappointed in any purchase including my recent restocking of my daily supplements, maple syrup and ba... See more

Company replied

Rated 5 out of 5 stars

I have been looking for a company to take the place of vitacost ever since they got bought out by iherb because they stopped carrying my favorite products. Glad I stumbled across Pure Formulas :) Ev... See more

Company replied

Rated 5 out of 5 stars

Pure Formulas is the only company I buy from now.....They send confirmation emails consistently throughout the process from ordering to delivery. They have auto subscribe for items I buy consistently... See more

Company replied

Rated 5 out of 5 stars

PureFormulas’ site was easy to navigate. I was so pleased to find my specific brand of low-dose chelated iron! Their prices are lower than I had paid elsewhere; that was a plus!! Packaging and deliver... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. also in
  3. Grocery Store
  4. Health and Beauty Shop
  5. Health Food Store
  6. Pharmacy
  7. Wellness Center

Written by the company

At PureFormulas, we believe that "Live Life Pure" is more than a tagline—it is a commitment to your health. We distinguish ourselves by offering a meticulously curated selection of professional-grade supplements and pure lifestyle products, ensuring you never have to compromise on quality. Our uniqueness lies in our fast, reliable shipping and a customer-centric shopping experience designed to make wellness accessible and straightforward. By combining premium ingredients with top-tier service, we empower you to take control of your wellness journey with absolute confidence. About PureFormulas - Founded in 2005, PureFormulas is a leading direct-to-consumer online health and supplement retailer based in Miami, FL. Our mission is to provide high-quality nutritional supplements, vitamins, and minerals to help our customers reach their health goals and "Live Life Pure". We partner with trusted, industry-leading brands to ensure every product we carry meets rigorous standards for purity and potency. With a focus on community and well-being, we have grown into a trusted resource for health-conscious individuals seeking a smarter, more transparent way to shop for wellness.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

76K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(75,775)

8,102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Delivery was 2 days late.

Delivery was 2 days late.

You suggested selecting a different delivery service that is not free. While that is true, you have a lot of complaints about later deliveries. You could select a more reliable carrier so that you did a better job of serving satisfied customers!

October 14, 2026
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Reply from PureFormulas

Thank you for your feedback and we are sorry the package arrived later than expected!

The shipping service selected on your order was standard shipping which does not carry a guaranteed delivery date as transit times can vary. If a guaranteed delivery window is important to you in the future we do offer UPS 2-Day and UPS Next Day expedited shipping options at checkout which provide a delivery guarantee.

We appreciate your patience and hope your next order arrives right on time! Please don't hesitate to reach out at 1-800-383-6008 or help@pureformulas.com if there is anything we can help with.

Rated 5 out of 5 stars

Your wide number of supplements is…

Your wide number of supplements is appreciated. Your representatives are always kind and helpful. We appreciate the careful wrapping of the items.

October 14, 2026
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Reply from PureFormulas

Dear Janet, Thank you for your thoughtful feedback! We appreciate your kind words about our wide supplement selection, helpful representatives, and careful packaging. Thank you for being a valued PureFormulas customer!

Rated 5 out of 5 stars
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Reply from PureFormulas

Dear Tom, Thank you for your kind feedback! We appreciate your support and are happy to hear you’ve had a positive experience with our service and shipping. Thanks for choosing PureFormulas!

Rated 5 out of 5 stars

Excellent service

Purchase mailed and delivered on time, satisfied

October 15, 2026
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Reply from PureFormulas

Dear John, Thank you for sharing your feedback! We appreciate your business and are happy to hear your purchase arrived on time and met your expectations. Thank you for choosing PureFormulas!

Rated 5 out of 5 stars

Shipment received in a timely manner

Shipment received in a timely manner. Thank you!

October 14, 2026
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Reply from PureFormulas

Dear Sparkle, Thank you for your kind feedback! We appreciate you taking the time to share your experience and are happy your shipment arrived promptly. Thanks for choosing PureFormulas!

Rated 5 out of 5 stars

Easy to order

Easy to order, great price, delivered in a timely manner.

October 15, 2026
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Reply from PureFormulas

Dear LS, Thank you for your feedback! We appreciate you highlighting our easy ordering process, competitive pricing, and timely delivery. Thanks for shopping with PureFormulas!

Rated 5 out of 5 stars

Good

Good products good prices fast shipping

October 14, 2026
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Reply from PureFormulas

Dear Stella, Thank you for your wonderful feedback! We appreciate your support and are happy to hear you enjoy our product selection, competitive prices, and fast shipping. Thank you for choosing PureFormulas!

Rated 5 out of 5 stars

Arrived as ordered

I ordered; it arrived in proper packaging

October 15, 2026
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Reply from PureFormulas

Dear Valued Customer, Thank you for sharing your experience! We appreciate your feedback and are happy your order arrived safely in proper packaging. Thank you for choosing PureFormulas!

Rated 5 out of 5 stars

Very happy with all products purchased

I shop/purchase several supplements from Pure Formulas such as Nigella Sativa. Their site is easy to navigate, purchase is easy. Shipping is always on time and purchases arrive in excellent condition. It is my go to site when I need quality supplements.

October 15, 2026
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Reply from PureFormulas

Dear AJ, Thank you for being a loyal PureFormulas customer! We appreciate your trust in our supplement selection, easy-to-use website, and reliable shipping, and we're happy your orders arrive in excellent condition. Thank you for making PureFormulas your go-to source for supplements!

Rated 5 out of 5 stars
PureFormulas logo

Reply from PureFormulas

Dear Tony, Thank you for taking the time to share your feedback! We appreciate your continued support and are happy our pricing and timely delivery have met your expectations. Thanks for choosing PureFormulas!

Rated 5 out of 5 stars

Each supplement arrived quickly and in…

Each supplement arrived quickly and in perfect order

October 14, 2026
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Reply from PureFormulas

Dear JoRene, Thank you for your feedback! We appreciate your support and are glad your supplements arrived quickly and in perfect condition. Thank you for choosing PureFormulas!

Rated 3 out of 5 stars

Products are good, delivery varies

Products are good. Delivery not always good. My shipment delayed twice already. Almost 2 weeks since ordered. Still not delivered! I’m convinced it’s USPS that’s the problem. It is horrible in our area. Would rather products be shipped another way!

October 12, 2026
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Reply from PureFormulas

Thank you for your feedback and we are sorry your order has been delayed — two weeks is far too long and we completely understand the frustration!

You are right that USPS delays are unfortunately outside of our control and we are sorry your area has been particularly impacted. For future orders we do offer UPS Ground, UPS 2-Day, and UPS Next Day shipping options at checkout for a faster and more reliable delivery experience.

We hope your package arrives very soon! If you need any further assistance please don't hesitate to reach out at 1-800-383-6008 or help@pureformulas.com — we are always happy to help!

Rated 5 out of 5 stars

Good Bp supplement

I am off my blood pressure med

October 14, 2026
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Reply from PureFormulas

Dear Diane, Thank you for sharing your experience with us! We appreciate your feedback and encourage you to consult your healthcare provider before making any changes to your medication. Thank you for choosing PureFormulas!

Rated 5 out of 5 stars

Always quick delivery with accurate…

Always quick delivery with accurate orders every time.

October 12, 2026
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Reply from PureFormulas

Dear Laura, Thank you for your continued trust in PureFormulas! We appreciate your kind words about our fast delivery and accurate orders. Thank you for choosing PureFormulas!

Rated 5 out of 5 stars

Authentic products

I feel safe purchasing my vitamins and supplements from here. I know I am getting a verified authentic product.

October 15, 2026
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Reply from PureFormulas

Dear EAH, Thank you for trusting PureFormulas with your vitamin and supplement purchases! We appreciate your confidence in our product authenticity and look forward to serving you again. Thank you for choosing PureFormulas!

Rated 4 out of 5 stars

Products received from PureFormulas

PureFormulas takes the time to make sure the expiration dates on their products are atleast a year out or further. The packaging and delivery time good.

October 14, 2026
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Reply from PureFormulas

Dear Peggy, Thank you for your thoughtful feedback! We appreciate your trust and are glad you’re happy with our product dates, packaging, and delivery. Thank you for choosing PureFormulas!

Rated 5 out of 5 stars

Great products and customer service!

Great products and customer service!
Good packaging.

October 14, 2026
PureFormulas logo

Reply from PureFormulas

Dear Cindy, Thank you for your kind feedback! We appreciate your support and are happy our products, customer service, and packaging meet your expectations. Thank you for choosing PureFormulas!

Rated 5 out of 5 stars

Great customer service

Great customer service and quick delivery!

October 13, 2026
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Reply from PureFormulas

Dear Jo, Thank you for your kind words! We appreciate your feedback on our customer service and fast delivery. Thank you for choosing PureFormulas!

Rated 2 out of 5 stars

Horrible shipping time

Horrible shipping time

October 14, 2026
PureFormulas logo

Reply from PureFormulas

Thank you for your feedback and we are sorry your order took so long to arrive!

USPS delays have unfortunately been impacting transit times and we understand how frustrating that can be. For future orders if faster delivery is important to you we offer UPS 2-Day and UPS Next Day expedited shipping options at checkout for a more reliable experience.

Please don't hesitate to reach out at 1-800-383-6008 or help@pureformulas.com if there is anything we can help with!

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