Purely Solutions Reviews 32

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, noting significant improvements in water taste and purity. Many people report positive changes in their hair and skin health after using the shower filters, and appreciate the long-lasting nature of the filters. The customer service is also frequently highlighted as exceptional, with consumers commending the team's responsiveness, helpfulness, and professionalism. A few other people also felt that the installation process for the products was straightforward and quick. Additionally, some customers mentioned that the water pressure improved after installing the company's shower heads, and they appreciated the clear appearance of the filtered water.

What people talk about most

Product

Consumers find product to be positive, with many reporting a noticeable difference in water taste and quality... See more

Quality

Reviewers mention positive feedback about quality. Customers are highly satisfied with the product quality,... See more

Customer service

Clients share positive opinions on customer service. Many customers praise the excellent and incredible... See more

Based on these reviews

Rated 5 out of 5 stars

I struggled with dry skin and an itchy scalp for years, and after installing the S1 Shower-Handle, both disappeared after just one use. The difference was genuinely astonishing. I’ve since added their... See more

Rated 5 out of 5 stars

Love everything about this company!! I started with the shower filter and immediately noticed a difference in my hair and skin ! I was spending so much money on products before realizing that my city... See more

Rated 5 out of 5 stars

The customer support is incredible, they answered my inquiry at 11:30 pm in literally 5 minutes… Decided to buy the product because of how impressed I was with the response time and the follow up call... See more

Rated 5 out of 5 stars

Have been a customer for almost 2 years now, just got my first replacement cartridge a few days ago, took me about 2 minutes to switch out. We love our system!! Have saved a lot of money from not buyi... See more


Company details

  1. Water Filter Supplier

Written by the company

Purely is a modern, science-driven water filtration company built on a simple belief: clean, safe, great-tasting water should be accessible to every household. We design reliable systems that remove the confusion, high costs, and outdated tech that have long defined the industry—so better water is effortless at the turn of a tap. Our lineup includes under-sink systems, shower filters, and whole-house solutions engineered to address real-world municipal contaminants like heavy metals, chlorine/chloramine, sediment, VOCs, microplastics, PFAS, and more. Whether you want better drinking water, gentler shower water, or full-home protection, Purely offers a solution that fits. We’re also committed to sustainability—helping families cut single-use plastic bottles, reduce waste, and lower their environmental footprint while saving money over time. Purely exists to simplify filtration and help people feel confident in the water they drink, cook with, and use every day across their home.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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Rated 5 out of 5 stars

Great product

great product! have been a P1 client for over 3 years and recently made the switch to a whole home system. installation process was seamless with purely's team. highly recommend!

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

I had such a great experience dealing…

I had such a great experience dealing with Purely Solutions. There was a small issue with the shower head we ordered and they responded quickly and were sure to rectify the situation. Great customer service and will definitely order from them again in the future.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

And the before/after difference is incredible

I'm a huge stickler when it comes to the quality of the water I drink. Keanu from Purely was a breeze to deal with and extremely helpful. The device itself was very easy to install and the result speaks for itself. I can honestly say that my tap water has become my favorite hydration source. And the before/after difference is incredible. Definitely recommend!

January 25, 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased

We purchased the Whole House system with 4 stages. I was a bit skeptical at first because they had explained to us that they only offer the installation service in Quebec and Alberta, and told to us that any licensed plumber can do the job in about an hour and a half. A good friend of my husband’s is a journeyman plumber (10+ years experience) and he did the job in just under an hour. We have a little room in the corner of our basement where the access to the main water line is, so its tucked away in there, but honestly it is a very sleek looking system, wouldn’t have minded it be out in the open lol…We are very pleased!

January 1, 2026
Unprompted review
Rated 4 out of 5 stars

So tired of water jugs

Bought this after getting tired of refilling water jugs every week. Setup was simple and the instructions were clear.. Water comes out clean with no weird aftertaste. It’s one of those things you don’t realize how useful it is until you have it. Would definitely recommend.

December 26, 2025
Unprompted review
Rated 5 out of 5 stars

Bought one for my mom for Xmas

Bought one for my mom for Xmas, setup took about 7-8 minutes total, water is clear and tasteless! The team was very helpful when I called to get more details about the product! Very cool technology

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

The customer support is incredible

The customer support is incredible, they answered my inquiry at 11:30 pm in literally 5 minutes… Decided to buy the product because of how impressed I was with the response time and the follow up call with their representative. Got the P1 system a few days later and had my plumber do the installation, even though I think I could’ve done it in about 5 minutes myself.. Very satisfied, water tastes great!!

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Love everything about this company!

Love everything about this company!! I started with the shower filter and immediately noticed a difference in my hair and skin ! I was spending so much money on products before realizing that my city water was the issue! I’ve also added the under sink filter to my home since then and it’s a major game changer in my day to day. No bulky filters in my fridge.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Satisfied

Saw a few of their ads on my instagram and was really impressed with the quality of the videos they made. So I bought their P1 system and was able to install it in a few steps, the installation guide was quite clear. Took me about 10 minutes start to finish. Water tastes… like nothing! Don’t have that pool smell or taste anymore. Very satisfied!!!

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

I struggled with dry skin and an itchy…

I struggled with dry skin and an itchy scalp for years, and after installing the S1 Shower-Handle, both disappeared after just one use. The difference was genuinely astonishing. I’ve since added their P1 Under-Sink system, and it’s completely changed how I think about the role water quality plays in my overall health. I highly recommend them to anyone looking to improve the quality of their water, and level up their wellness routine.

December 5, 2024
Unprompted review
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