Purescottishsilver Reviews 

397
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning craftsmanship of the silver items, noting that purchases arrive quickly and feature lovely designs. Reviewers often highlight the secure packaging and express genuine eagerness to make repeat purchases for gifts or personal collections. Consumer feedback consistently emphasizes the exceptional support and helpful communication provided by the team throughout all transactions. However, some people mentioned that better delivery tracking information or shipping confirmation would improve the overall process. A few reviewers also noted that certain shipments came quite close to their deadlines, requiring careful planning for time-sensitive events.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high standard and unique designs... See more

Service

Customers consistently note positive experiences with service, highlighting promptness, helpfulness, and... See more

Quality

Consumers find quality to be exceptional, expressing delight with the lovely designs, exquisite... See more

Delivery service

Clients share positive opinions on delivery service, consistently noting fast and reliable shipping times.... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that items are easy to purchase and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very different styles and ideas.Great for gifting silver without it being coins etc. I bought the noughts and crosses set and some personalised named bars. It’s going to become a new Christmas traditi... See more

Rated 5 out of 5 stars

My goodness what can I say. My purchases so unique and beautiful . I was blown away when my order arrived. Fantastic seller items arrived quickly and just beautiful. Please don't hesitate to inv... See more

Rated 5 out of 5 stars

As always absolutely wonderful experience shopping with @purescottishSilver Love this company's attention to detail . Fast shipping and every piece I have bought I have been delighted with. So gl... See more

Rated 5 out of 5 stars

Ordered the horseshoe. Good web site. Easy to find the gift required. Kept informed with emails. The gift was beautiful. Extremely well crafted, lovely design. arrived on time with a certificate... See more


Company details

  1. Silversmith
  2. Coin Dealer

Written by the company

Hand poured silver, Bars Rounds and 3D pieces.


Contact info

4.8

Excellent

TrustScore 5 out of 5

397 reviews

5-star
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1-star

Asks customers to review

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4.8

All reviews

(397)

121 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Mushroom Alien Ingot is great and I…

The Mushroom Alien Ingot is great and I have no issue with it and I will be placing an order more more pieces in due course from Pure Scottish Silver 👍

The time waiting to arrive is a bit long at three weeks and some form of tracking would be handy to access though 👍

December 4, 2024
Rated 5 out of 5 stars

Excellent product at a good price

Excellent product at a good price. Well packaged and the delivery was straightforward. Very happy with the purchase and would definitely recommend Pure Scottish Silver.

November 15, 2024
Rated 5 out of 5 stars

Beautiful silver duck

A beautiful piece delivered faster than expected even though it had to be sent to be hallmarked, ordered as a Christmas present but turned up quickly enough to be given as an extra anniversary present instead. Steve answered my email queries promptly and made the experience extremely easy. Highly recommend.

November 6, 2024
Rated 1 out of 5 stars

Custom taxes ...

Great product, but I had to pay 20 € more for customs :
we should be warned ...

September 27, 2024
Purescottishsilver logo

Reply from Purescottishsilver

Sorry you had to pay customs .. doesn't normally apply ..I do what i can to get round it for you ! Check the description on the packaging !

A one star review is still a bit harsh, i didn't know you were going to be charged.

Rated 5 out of 5 stars

AAAAA+

The seller is a genuine person with a great knowledge and products and is friendly to deal with thank you Steve.

October 7, 2024
Rated 5 out of 5 stars

May become sentimental items.

After multiple purchases from PureScottishSilver, I will purchase again, funds permitting.

Waiting for hallmarking isn't an issue to ensure a genuine item, or more.

Every piece is individual and tactile.

High variety of choice, there's something for everyone.

October 9, 2024

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