Pursue Fitness Reviews 

1,190
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 288 reviews, most reviewers were somewhat happy with their experience overall. Consumers often appreciate the great quality and comfortable feel of the apparel, with many saying the products look and feel fantastic. Reviewers also generally note swift shipping times and a good range of styles and color options available. However, some people mentioned significant issues regarding poor product durability, such as seams tearing or fabric thinning after minimal wear. Besides quality concerns, a few customers also felt that sizing runs inconsistently or can be too small, and they were annoyed about having to cover return postage costs for faulty or unsuitable items.

What people talk about most

Product

Clients share positive opinions on product quality, praising the comfortable materials, flattering fits, and... See more

Quality

Reviewers mention positive feedback about quality, praising the durable fabrics, comfortable fit, and... See more

Order

Consumers find order experiences to be deeply mixed, with severe complaints contrasting sharply with glowing... See more

Delivery service

Customers consistently note ambiguous experiences with delivery_service, as opinions are sharply divided.... See more

Return policy

Reviewers highlight ambiguous aspects of return_policy, expressing mixed feelings regarding their... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Very quick delivery, and straight forward returns process. I used to buy a lot from this brand, however disappointed with the jogger bottoms, stated as 30 inch inside leg, which l bought in a medium (... See more

Rated 3 out of 5 stars

I absolutely love the items I bought however the leggings are soooo tight! This is my first time ordering from here and I ordered a large which in most other companies fit lovely, if not slightly big.... See more

Rated 3 out of 5 stars

The goods were delivered quickly and I loved the colours. I do mainly strength training, pilates and tai chi but also cycle to the gym and classes. The fit and sturdiness of the Scrunch style did not... See more

Company replied

Rated 5 out of 5 stars

I love the allure range, I’ve got 3 different colours and looking forward to new colours being released! They are perfect for the gym, squat proof and hold in in all the right places without being to... See more


Company details

  1. Activewear Store
  2. Clothing Store

Written by the company

Pursue Fitness was founded in 2013 by our CEO Michael Hughes when he was 18. Michael proposed the idea of starting a sportswear brand, he knew the name straight away. Within a few months, he saved £300 from his part-time job, then a sample-sized order was placed with a supplier for 4 products. Products were designed by him, orders were packed by him, queries were answered by him and the brand was grown by him. Since then, Pursue Fitness has shipped orders to over 160 countries and released more than 1,500 different products. "Never give up."


Contact info

3.6

Average

TrustScore 3.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.6

All reviews

(1,190)

275 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast & efficient service

From order to delivery was fast & efficient. Having order from Pursue previously I knew that the quality would be good, although I chose a slightly different style. But I wasn’t disappointed and I loved the choice of colours.

November 17, 2025
Unprompted review
Rated 1 out of 5 stars

See through leggings, poor customer service.

The leggings I purchased are see through.
After escalating the issue the company offered little apology and wouldn’t give me my money back.
Not worth buying.
The material appears thick, but it is see through.
Was upset that the customer service couldn’t offer me a replacement or any kind of compensation.
Really disappointed.

November 1, 2025
Unprompted review
Pursue Fitness logo

Reply from Pursue Fitness

Hi

Thank you for taking the time to leave your review and we're sorry to hear you're not happy with the items you've bought.

We're sorry to hear the items are not right for you, all our seamless leggings and shorts come with a squat proof rating in their product description, we do not advise they are fully squat proof due to the light that can pass through when the item is at full stretch.
 
While we are more than happy for a customer to try on an item to ensure they are happy with it, we are unable to accept a return of any used items as per our returns policy however any items that are in line with our returns policy can be returned following our usual returns process.

We thank you for your understanding and if you have any further questions please do not hesitate to ask.

Many thanks
Pursue Fitness

Rated 2 out of 5 stars

Time taken to obtain refund for returned items

Ordered several items for size and style
Returned unwanted items and had to pay for the return- 2 weeks later got email saying that refund had been agreed and will be another 10 days for money to reach my account
So from returning items to getting refund will have been a month which for an on line retailer is ridiculous
I will not order again !

November 28, 2025
Unprompted review
Pursue Fitness logo

Reply from Pursue Fitness

Hi Kate

Tahnk you for taking the time to leave your review.

We are sorry to hear you are unhappy with your experience with your return. We do advise that returns can take up to 10 days to process. Once the refund is issued it does depend on the card issuer for how long the payment may take to show up and this can be a maximum of 10 days. It is for this reason we put this on our email as we would not wish to provide incorrect information.

If your refund has still not been received please can you contct our team on support@pursuefitness.co.uk and we would be happy to look into this for you.

We thank you once again for your feedback and if you need anything further please do not hesitate to ask.

Thanks again for choosing Pursue Fitness and we hope you have a wonderful day.

Many thanks
Pursue Fitness.

Rated 4 out of 5 stars

leggings

Good leggings, but sizing not correct. I chose a size where the waist and hips were much larger than mine, but the actual legging size was much smaller. I was disappointed.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

My first order and not my last 😃

My first order, and it won’t be my last! Amazing quality hoodies and leggings, I also managed to get them on the Black Friday sale. I’ve had lots of compliments on my hoodie and compliments on the quality of the fabric.

November 24, 2025
Unprompted review
Rated 4 out of 5 stars

Sizing can be a big hit and miss which makes the return postage fee annoying

I’ve got a few items from pursue and overall a good service
Some off the fits are different depending on what you order, the size difference between a medium and large for the sports tops are quite noticeable- the same product in a large don’t hold much support for me chest, the medium cut into my shoulders it was that tight … so with this in mind I have to order various sizes so having to pay a postage for return can be a little frustrating
But overall good product

November 26, 2025
Unprompted review
Rated 3 out of 5 stars

Probably wouldn't order again

The colours and material are great but I do have to keep pulling the leggings up. They're shorter than any other brands "7/8th" length which I don't enjoy. They're fine for now but I probably wouldn't order again.

November 19, 2025
Unprompted review
Pursue Fitness logo

Reply from Pursue Fitness

Hi Amy

Thank you for your review.

We appreciate your feedback regarding the 7/8 leggings and the length they are. We're very sorry they were not quite what you were looking for and we will be sure to pass this information over to the relevant team here.

Thanks again for choosing Pursue Fitness and if you need anything further please do not hesitate to reach out.

Many thanks
Pursue Fitness

Rated 5 out of 5 stars

Affordable quality

Initially had been given a pair of shorts by my mate who no longer needed them, and was so impressed I dropped by on the Black Friday sale.
Bought several pairs of shorts, different styles and lengths. All great quality, easy to wash and clean, and hold up perfectly in the gym for different workouts.
Affordable brand and better quality than certain others that charge double or triple the price!

November 18, 2025
Unprompted review
Rated 1 out of 5 stars

Huge disappointment!!

Order PF-590845. I specifically searched for squat proof leggings, and bought 5 different styles from Pursue, my god, not even near to squat proof. Some pantyhose are more squat proof than these leggings. What a waste of time and money. Customer service is total joke.
My order was dispatched with a donkey probably. Delivery time was supposed to be 3-6 days. It took 20 days.
Not recommending at all. I can see that they received my return on 28.11. Lets see if I will receive my money back. A lot of customers reviews say that Pursue did not refund their money after returning their order, so I am sure, I still have to fight for my money as well. DO yourself a favour, buy a better brand, Pursue materials are below quality, looking cheap and when opening the pack, smell like chemicals, probably from China wit label of Pursue. This is a scam!

November 21, 2025
Unprompted review
Pursue Fitness logo

Reply from Pursue Fitness

Hi Reine

Thank you for taking the time to elave your review.

We are very sorry to hear about the delay with your delivery and that you were not happy with the items you received. All our seamless leggings and shorts come with a squat proof rating in their product description, we do not advise they are fully squat proof due to the light that can pass through when the item is at full stretch.

With regards to processing your return if the tracking shows this has been delivered back on November 28th we do ask that you allow us up to 10 days to process your return. If for any reason you have not had confirmation of your return being processed in that time please do not hesitate to reach back out.

Thanks again for your feedback and if you have any further questions please do not hesitate to reach out.

Many thanks
Pursue Fitness

Rated 3 out of 5 stars

Iv ordered a few items from pursue

Iv ordered a few items from pursue, the last pair of scrunch bum leggings were so see through I have to wear another pair of leggings underneath 😭 going to any gym with see through leggings is not a good look, especially with your brand printed on the bum, I was horrified that everyone could see my backside. The fit of the leggings are perfect can you please add a bit more material to the bum area🙏 I really like your items, however this has really put me off!! Also waiting 10 days for a refund is a really long time to wait.
Iv always been a loyal customer to gym shark, please add more fabric to the bum area and I'll forever be a loyal customer if yours.

November 7, 2025
Unprompted review
Pursue Fitness logo

Reply from Pursue Fitness

Hi Joanne

Thank you for taking the time to leave your review.

We really do appreciate your feedback and honest and contsructive criticism. All our seamless leggings and shorts come with a squat proof rating in their product description, we do not advise they are fully squat proof due to the light that can pass through when the item is at full stretch.

We will of course pass this information over to our design team to see if that is a change that is possible but if oyu need anything further please do not hesitate to reach out.

Thansk again for choosing Pursue Fitness and we hope you have a fantastic weekend.

Many thanks
Pursue Fitness

Rated 1 out of 5 stars

Horrible customer service and just not worth the money

Avoid buying their scrunch butt leggings collection! I used to like this brand few years ago but they quality has decreased a lot lately, specially with their scrunch butt leggings. I have bought few pairs in different colours (as the colours are nice) but ALL OF THEM have broke on the scrunch stitching! And it is not like i was doing some heavy gym activities just a normal body weight squat.
I have now been trying to get in touch with their customer service for 2 weeks and they have been ignoring me. Only communication I received was probably intended to another person as it was addressed to someone named Katherine, which is not me. So in conclusion for the same amount of money (as Pursue is not cheep) you can buy a Gymshark leggings that are much better quality and will last you years.

November 21, 2025
Unprompted review
Pursue Fitness logo

Reply from Pursue Fitness

Hi Zuliana

Thank you for taking the time to leave your review. We are really sorry to hear of your experience and we would really apprecaite the opportunity to put this right.

If you can email our team on support@pursuefitness.co.uk we can look into this further and hopefully find a resolution.

We thank you once again for your feedback and look forward to hearing back from you.

Many thanks
Pursue Fitness

Rated 5 out of 5 stars

I love this gym wear

I love this gym wear. Having bought from several other big names I can honestly say the quality of Pursue Fitness is miles ahead. The material is stretchy and comfortable. I can pull on and off leggings without feeling like they're a second skin. Service is brilliant.

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

Wouldn't recommend

Paid extra for next-day delivery for an event. The website let me select and pay for next-day delivery to Northern Ireland with no warning, but the item was shipped using Royal Mail 48-hour, so it was never going to arrive on time.

When I contacted support, they told me next-day delivery “isn’t available to NI”—even though their checkout still charges for it—and instead of refunding the delivery cost, they offered a £5 discount code. If you can’t provide a service, don’t take money for it.

Customer service was completely unhelpful and offered no real solution beyond a generic discount code, which doesn’t fix the issue or refund the service they failed to provide.

I haven’t even opened the item because it arrived too late to be useful. Misleading checkout and pointless customer support. Would not recommend.

November 12, 2025
Unprompted review
Pursue Fitness logo

Reply from Pursue Fitness

Hi Matthew

Thank you for taking the time to leave a review.

We are very sorry to hear you are unhappy with the service you received. We do advise the following though in our delivery policy. "Next-Day UK deliveries exclude offshore postcodes, including but not limited to Northern Ireland, Jersey, Isle of Man and Guernsey. It is not possible to deliver orders to these locations Next-Day however the order will still be sent via an express service."

We're very sorry if you did not find this information and as an apology we did provide a £5.00 voucher as a gesture of goodwill which we do beleive is fair.

We can only apologise that you were nto happy with the service provided and but if you need anything futher please don not hesitate to reach out.

Thanks again for choosing Pursue Fitness and we hope you have a wonderful day.

Many thanks
Pursue Fitness

Rated 1 out of 5 stars

Wouldnt be keen on shopping here again

Wouldnt be keen on shopping here again, only my daughter likes the name (not the quality)
Ordered leggings for them to come with a big line through them.

November 14, 2025
Unprompted review
Pursue Fitness logo

Reply from Pursue Fitness

Hi Ciara

Thank you for taking the time to leave your review.

We are really sorry to hear about this issue with your leggings. So we can look into getting this resolved if you could please email our team on support@pursuefitness.co.uk and we'd be happy to look into this and resolving it for you.

We look forward to hearing back from you and if you have any questions please do not hesitate to ask.

Many thanks
Pursue Fitness

Rated 5 out of 5 stars

I love Pursue products.

I love Pursue products.
Best quality and fit I ever experienced.
I’m a gym rat and believe me, Pursue is my favourite brand of gym clothing.

November 18, 2025
Unprompted review
Rated 3 out of 5 stars

Shape of the crop top around bust area …

Shape of the crop top around bust area is not what I expected also top folds upwards while working , I ordered a size above but still it rolls upwards . Fabric is comfortable and neat . Would prefer a soft pad for bust area for definition and shape . Thanks

November 15, 2025
Unprompted review
Pursue Fitness logo

Reply from Pursue Fitness

Hi Sabiya

Thank you for taking the time to leave your review.

We do appreciate your honest and constructive criticism and will pass this over to our design team to see if it is smoetihng we can look at introducing either as a change to our existing product line or with a new collection.

Thanks again for taking the time to elave your review and if you need anything further please do not hesitate to reach out.

Thanks again for choosing Pursue Fitness and we hope you have a wonderful day.

Many thanks
Pursue Fitness

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