Push Health Reviews 

776
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers had a great experience with this company. Customers frequently praise the medical staff for being extremely professional, attentive, and genuinely helpful during virtual consultations and daily interactions. Consumers also deeply appreciate the exceptionally fast response times and overall efficient service, noting that needed prescriptions are handled smoothly. Many people feel fully supported and respected, showing the wonderful convenience of receiving prompt medical care online. However, some people mentioned encountering unexpected high costs for various prescription treatments and associated service fees. A few reviewers also experienced frustrating communication challenges, stating that it was very difficult to reach customer support or receive timely follow-up messages.

What people talk about most

Service

Customers consistently note positive experiences with service, describing the overall process as fast,... See more

Staff

Clients share positive opinions on staff, noting that healthcare providers are consistently knowledgeable,... See more

Response time

Users describe positive interactions with response_time, frequently highlighting that providers are very... See more

Customer service

People report ambiguous experiences with customer_service. While many reviewers struggled to reach anyone by... See more

Price

Customers had ambiguous experiences with price, reflecting a wide range of costs and expectations. While some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I always thoroughly research a medication before I use it. It’s very reassuring when you can get what you need without being treated like you are asking for something outrageous. It seems many heal... See more

Rated 5 out of 5 stars

Thank you Push Health for matching me up with NP Kathleen Menold. I have begun my weight loss journey and this site made it easy and accessible for me to get the much needed medication to help me do w... See more

Rated 5 out of 5 stars

Jennifer with Push Health is great! She's friendly and professional. She is knowledgeable and is really helpful with guidance without being too pushy. She takes the time to find out what your end goal... See more

Rated 5 out of 5 stars

We have used the telemedicine services of Dr Nhan,Do on several occasions. Quick access to meds for the onset of an ailment like the flu is critical for an elder like me at 86 years old, possibly savi... See more


Company details

  1. Pharmacy

Information provided by various external sources

Push Health enables doctors, medical providers and patients to connect virtually for concierge telemedicine care


Contact info

3.8

Great

TrustScore 4 out of 5

776 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(776)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect Experiences

I have dealt twice with Adam Murchie. On both occasions he was efficient, professional and expedited matters correctly. He also responds very quickly if you send him a question. Much appreciation.

July 28, 2024
Unprompted review
Rated 1 out of 5 stars

Angela Morales poor communication

Angela Morales, NP IMPOSSIBLE to receive a response. Several times requests times out with little to no response and state request “expired”.
When you try to call the company states all operators are busy with other callers and will get back with you, however , no return call. I would be cautious about using Push Health.

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

Dr Purdy and Team at Push Health make…

Dr Purdy and Team at Push Health make things more than easy when you need medical assistance that does not require an office visit. Fast, friendly and reasonably priced so I’ll make them my first stop in the event I need Dr help in the future.

June 26, 2024
Unprompted review
Rated 1 out of 5 stars

Don't do it

Easy to sign up, easy to use, impossible to stop, jump through hoop after hoop to close account, excuse after excuse 'I can't ' 'I'm no authorized ' and then wants to know why I'm upset. I would avoid

June 26, 2024
Unprompted review
Rated 1 out of 5 stars

Pharmacy and Over all experience

Used Push in past and was great, but changed hands? No refills on meds, would not let me choose my pharmacy of choice and very rude about it when questioned why I could not use any compound approved pharmacy, long lengthy response and clearly whom ever answers your questions, does not read your chart, sketchy and unsafe, I was fine until they refused my request of pharmacy RED FLAG

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

Great Site

This website and doctors on here are amazing. The doctors really work with you and answer at decent times

May 27, 2024
Unprompted review
Rated 5 out of 5 stars

You are in GREAT hands with Push Health!

I highly recommend Push Health! My assigned medical provider was knowledgable, professional, and promptly responded to all of my questions. My Rx also arrived very quickly as well! From start to finish, my experience with Push Health was extremely streamlined and, thanks to their amazing app & email updates, I was easily able to navigate through each step. Although I was a little nervous initially, I can say with my whole heart that those nerves are now a thing of the distant past! I see Push Health as the future of medical services- removing the logistical hassles of medical appointments & empowering patients and providers alike! I have the highest of regards for Push Health! Push Health is amazing!

May 22, 2024
Unprompted review
Rated 1 out of 5 stars

Shady scheme

They will not send your weight loss med prescription anywhere. Only they will fulfill the prescription which they charge high prices for and of course you can't verify that it is even legitimate. It's a scheme and there is no customer service available.

May 28, 2024
Unprompted review
Rated 2 out of 5 stars

Rude and condescending

Kathleen Menold is a total nasty lady. She is condescending too. She was prescribing me medication and I really didn’t care for her at all. I had to change medication to a different brand and she started me out on a the lowest dose and it didn’t work. Mounjaro 12.5 was what I was taking and she dropped me to 2.0 of semiglutite. It is a waste of money and doesn’t work. I told her that and she deleted the prescription and stopped responding. She got her year with me and she’s done. My daughter and husband were also using her but not now. We would never recommend such a rude Nurse that can prescribe medication as she’s not a doctor. Apparently she thinks she’s God and will treat you anyway she wants you’re at their mercy. I have found another company that is much better and less expensive. Don’t waste your money with these people. They don’t care also she wrote me a prescription that my insurance company would not honor and she refused to give me a refund or write me a different prescription. She said I could use it sometime in the future which she knows I cannot. Just a license to steal pretty much.

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

THANK YOU!!!

experience, she has been extremely attentive and seriously cares about her patients. When I message Kathleen about my medications, she always asks how I am doing and/or feeling. When I inform her that I am going great, Kathleen consistently offers words of encouragement, such as, "Great work! Keep it up!"...along with emojis to add to her happy expression! This, to me, speaks volumes.

Kathleen is unlike any one else in this field. She genuinely has a heart of gold. Throughout my life, I have come across countless numbers of prescribers that will just simply prescribe anything to a patient. Kathleen takes her time and reviews all medications that her patients might be on, ensuring that the medications that she prescribes are not a contraindication to the ones her patients are already taking.

Thank you with all of my heart Kathleen. You are an AMAZING MSN, APRN, FNP-C and I will continue to refer you to friends and family.

May 14, 2024
Unprompted review
Rated 1 out of 5 stars

Kathleen Menold Push Health Scammer

Kathleen Menold, MSN, APRN, FNP-C Was incredibly rude and presented the information much like a scam. They changed my pharmacy to theirs, said I had to use it as my insurance, which they didn’t even have, would not pay for the medication. The instructions for care included the phrase HOT, HOT, HOT!!! She then said the compound med wasn’t covered by most insurances. She didn’t offer alternatives and she sent me increasingly rude correspondence. I took pictures of the entire interchange. I really have never talked to a professional that spoke to me like that.

May 14, 2024
Unprompted review
Rated 1 out of 5 stars

Zero stars

Zero stars, Physicians that don’t speak English and don’t understand specific details of what you are saying. I guess they are only there to prescribe the medication you ask for without any real conversation. Ex: if your insurance company needs to fax the physician something good luck because they won’t understand that or why…

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

Dr Carerra

Dr. Carrera was extremely prompt in her response to me. Had no problem with what was prescribed and no problem at my pharmacy where she called in to. I especially liked that I didn't have to venture out into public feeling as bad as I did and she was able to diagnose me-with a full & accurate description of my symptoms- and prescribe exactly what I needed. I took the meds, got better, feel great.
Thank you for your help.

April 16, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look