Pyramyd AIR Reviews 

1,066
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that finding items on the website is simple, and online purchases are consistently supported by very helpful tracking updates and confirmation emails. People also heavily appreciate the competitive prices, excellent product selections, and secure packages that consistently arrive promptly and in great condition. Some reviewers were not happy with occasional product defects, mentioning that certain expensive items stopped working shortly after delivery or experienced unexpected technical failures. Others noted that inadequate outer packaging sometimes led to damaged original boxes, torn shipments, or compromised contents during rough transit.

What people talk about most

Product

Consumers find product to be positive, highlighting the great selection of air rifles and accessories... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting very fast shipping times... See more

Order

People report positive experiences with order, highlighting easy website navigation and fast processing.... See more

Quality

Clients share ambiguous opinions on quality, with some praising the top-tier selection and accuracy of their... See more

Price

Users describe ambiguous interactions with price, as experiences vary significantly. Many customers praise... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had a problem with an Air Arms TX200 that had a cocking swivel pivot break when it newly arrived. It took a long time to obtain a replacement, but Pyramyd Air kept me well informed & the delay was... See more

Rated 4 out of 5 stars

Communication was very good as far as shipping. The product was exactly as i expected. Over all my experience was good. One point I would like to make. Because there were two bottles of bb's an... See more

Rated 4 out of 5 stars

I pre-ordered an Air Venturi MicroStrike PCP Air Pistol, Caliber - .25 (6.35mm) in early October and received it in early November. It was unexpected and I was very pleased to get the gun s... See more

Rated 5 out of 5 stars

Found what i was looking for fairly easily. Purchase went smooth, shipping was fast, and delivery was even faster than expected!! Pellets were well packed and protected. The JSB 18.13gr are one of... See more


Company details

  1. Sporting Goods Store

Written by the company

Gear up for your next adventure with our large outdoor gear and equipment selection. With a best-in-class online shopping experience, you'll find everything you need to enjoy the outdoors to its fullest


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(1,066)

108 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Communication was very good as far as…

Communication was very good as far as shipping. The product was exactly as i expected. Over all my experience was good. One point I would like to make. Because there were two bottles of bb's and two packages of air cylinders along with the M3 replica the package was on the heavy side. This led to more careless handling and when it arrived at my home, one end was torn open along with some of the rest of the box. I would recommend more robust packaging with a shipment that is heavy and will pass through several depots and handling.

December 10, 2025
Unprompted review
Rated 3 out of 5 stars

Misleading shipping info?

I bought a pcp rifle 4 days ago. I received an email saying that it was shipped but when I go and check the tracking in the USPS app, it shows that the label was created only and not shipped yet.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

This was the first time using Pyramid…

This was the first time using Pyramid Air and it was a good experience. Their shipping times were very quick and the package, once arrived, was probably the best I've seen. For such a small item, I was very impressed on how well it was packaged. Oh yeah and the guys I spoke with were great too. Thank you, guys. I'll use you again.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Element Optics HYPR-7

Ordered from their website on a weekend, shipped on Monday. Received an email to confirm order almost immediately and a second upon shipping, with a tracking number. Couldn't have gone smoother.

November 28, 2025
Unprompted review
Rated 2 out of 5 stars

The shipping used to be very fast shipping is getting crappy

The shipping used to be very fast , Now it’s very slow and sloppy IMO , I have had two recent orders that were within a few hours of my home and they were transferred to Ohioand then back adding several more days to the waiting time as far as my last order went I never received it. After being transferred to Amazon delivery it was marked as undeliverable and sent back to you and no email notifications were sent to tell me what happened. I had to continually check the tracking system to discover that I wasn’t getting the pkg

November 28, 2025
Unprompted review
Rated 4 out of 5 stars

It's hard to find a negative thing with PA

It's hard to find a negative thing with PA because their mantra is customer service. That said, I bought a refurbished rifle on the (indirect) advice of BB on their own site that states you should trust a refurb over new because these units have been screened by TOP people (paraphrasing) and given a good bill of health. My rifle, a .22 Avenge-X had some signs of previous issues which included some mangling of screws and a bizarre hammer spring adjustment... but it still shot well. Until it didn't hold air, which did give me some angst. This was my first PCP and some might forgive me for being a bit irritated, but the warranty was 3 months and I didn't even shoot the gun until spring, which was well past that time. So, I have to fix this thing on my own and information on the mechanicals of the gun are sketchy at best. As it turns out, seals on these guns are awful and there is no conceivable way to reseal without a full factory O-package, which is what I eventually bought. Ace Hardware had a few O-rings, but there is absolutely no way to reseal the entire unit without a package. The good news is that while I was languishing in the backorder chaos of a firing valve, I went ahead and just put the seals in (which had dropped in price by 60%) and it holds air perfectly and shoots like a champ again. One of the things that chapped me a bit was that I found a bellinger washer all crushed up in the firing valve area and couldn't determine where it came from or how to replace it from the parts diagram. AirVenturi figured out that I'd left the "wave washer" installed behind the pellet probe loose and it had migrated all the way into the hammer area, smashing it to bits and causing one of my original problems. THAT was almost certainly my bad from when I switched barrels from the original .22 to .177 (an awesome feature) but didn't know or remember that there was a loose piece in the area. Yeah, be mindful of that stupid washer and you'll have only the crappy seals to deal with. The sparcity of information dictates that I tell you that the reseal package includes a knock valve seal as well as the two base seals of the pressure gauges, so the only real possibility of a pressure leak not addressed by the package comes with the fill probe check valve... which is still on back order. MY lack of fill probe sealing was ultimately found to be a split O-ring that seals the base of the check valve to the probe, just one of the many rubber-oriented quality control issues with this unit. On disassembly, you'll find one great seal and the next RIGHT NEXT TO IT is hardened and square -- the same seal, just apparently different chemistries. Replace 'em all and be aware that Captain O-ring now has reseal packages available if you're not confident with the factory stuff. I have three factory kits in the range kit now and the gun has been holding 4K pressure without a whisper for 2 months since the total reseal. Dang. I wish it was still camping season, but the bugs at 30 yards that got a new lease on life won't complain. BTW Benjamin Single-Die pellets in .22 and .177 are absolutely positively the best for this gun at 1600 reg pressure, shot at 9500 feet altitude. It shouldn't make any difference with a PCP but my TX sure hated life out there.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Buying pellets is a Great Deal

It is hard to beat Pyramyd Air’s buy 3 get one free. Buying on their website is also quite easy. Delivery was on time with all pellets protected in foam packing, not loose in the box.

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

Earlier than promised delivery date

Earlier than promised delivery date. No issues with ordering process. Biggest disappointment was having 1499 bonus bucks, just 1 point from $15 discount but did get $10 discount. Sig 1911 shot nicely right out of the box.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Very accurate pellets with fast delivery

Found what i was looking for fairly easily. Purchase went smooth, shipping was fast, and delivery was even faster than expected!! Pellets were well packed and protected.

The JSB 18.13gr are one of the most accurate pellets in my gen 1 Barra 1100z with 3 turns in of the hammer screw, the RWS Meisterkugeln are right up there too with pinky nail size groups between the two of them at 20yd. Will need to change direction of fire for more distance (35yds max).

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Buy 3 Get 1 Free deal fix

So I was following through on a Buy 3 Get 1 Free deal for .22 pellet ammo and forgot to add the 4th tin. I was calling into sales support to get it fixed and noticed in the updated receipt that Pyramyd AIR had already added my free one. Nice work!

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

It was good

It was good, I have an air soft pistol and always love pellet rifles, so I am excited to try the pellet pistol once I go to Dicks and get some supplies. Thanks!

November 16, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look