While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.0

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Employ people who are caring and thoughtful

I received a message on 26MAR25 from QEF where the member of staff Samantha in the Admin Team deliberately and intentionally spelt my name incorrectly which I take as very much as deliberately insulting.

QEF were contacted on 4 different occasions including their CEO Karen Deacon for an apology and even she could not care less at all either. I do care and take umbrage at your deliberate insult let alone being deliberately ignored.

Why do you employ dismissive, disrespectful, members of staff who could not care less at all.

I require a written apology in the post from your CEO as she has also ignored the matter. Perhaps your office managers will teach your staff to undertake communications to a proper level in future and never ignore a complaint again.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

I'm absolutely delighted with QEF

I'm absolutely delighted with QEF, as they helped my son with autism achieve his driving licence. He started in June 2023 and passed yesterday, 20 months later, on his first attempt. We are beyond grateful to Lesley, his patient and funny instructor, and appreciative thanks also to the lovely gent (sorry name forgotten) who assessed him and Tracey in the office. We didn't know it would be possible, but thank you all so much. It will change his life and prospects dramatically.

February 12, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look