Worst experience I’ve had with any company ever..
Worst experience I’ve had with any company ever…
Me and my partner were meant to move in to a flat yesterday, organised through Q living. The day before the move, we got to know that the landlord had changed his mind and we couldn’t move in after all. There we stood with lots of moving boxes and nowhere to live…
Up until this point Q living had repeatedly told us the flat was ours and we had nothing to worry about. They were consistently very slow to deal with, first in creating the contract, and secondly where it all then fell apart, was when it was the landlords turn to sign.. I don’t know what communication happened between landlord and Q living, but for them to repeatedly guaranteeing us that it’ll be fine, to cancelling the day before move in, is not what I believe is anywhere near okey.
Q living later offered us 2 apartments as a temporary solution, but neither of them were anywhere near the standard, or location of the original flat. I understand they probably haven’t done anything wrong legally, but I just want to express my frustration and disappointment with them as a company.

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