Qogita Reviews 

Everything ok with my first order. All products received were genuine. The only that have to say is that prices quickly change.

Stay away from this company! They give you false promises that you can get all the documents you need to get ungated for Marketplaces. They do not accept returns and you are left with hundreds of pounds worth of stock that you can't sell and can't return.

DECEPTIVE BUSINESS PRACTICES! A Death Sentence for Your Seller Account

Do NOT trust Qogita with your capital or your business reputation. We sourced 350+ units from them last month, and their total lack of accountability has put our entire operation at risk.

They operate like a middleman with zero control over their supply chain. When our marketplace demanded mandatory invoice verification, Qogita turned into a ghost company. For over 30 days, they have actively dodged our requests, providing nothing but pathetic, evasive excuses.

The wholesaler points the finger at Qogita, and Qogita hides behind rigid "no return" policies while refusing to facilitate a single professional communication to resolve the documentation crisis. This isn't just bad service; it is a reckless disregard for their clients' survival. They take your money, leave you with unverifiable stock, and abandon you when the marketplace flags the inventory.

Final Warning to Sellers: If you value your account health and your money, stay far away from this company. They are not a partner; they are a liability.

Fast and reliable Delivery and great customer service too

The order be in time. Some items they don’t was available but they return the money. Good experience. Thank you

It would be ZERO stars from me. Hassled to do my first order with them saying how good they are and always available for help. Turns out thats not true. Done my first order and unable to re-sell £800 worth of products because they can't provide the correct documents or invoices. Every invoice I got from got rejected. Now stuck with all products and they won't refund them. Terrible so far and very sceptical to order again from them. Be careful.

fast, trusted, reliable, clear.

When I first signed up for this company they would email and call me harassing me to make my first order on the platform. I finally did & ordered a few boxes. it was okay and then I ran into an issue with a supplier not providing the right export documents. Contacted the customer service straight away and they provided minimal to no help now the shipment has been returned back to the supplier. After being shipped out 5 days later & spending 4 days sitting in DHL office. They have not refunded me and they’re taking weeks to sort out an issue that could be solved in 1 day. Customer service is very very poor and it’s a risk if you’ll get your stock in the stated time frame. My main issue is that this is inconsistent and if your a business that relies on this platform you will lose ALOT of money from sales at any given time.
customer service should be prioritied as number 1 and it’s something they lack massively.
you don’t have contact with the manufacturers either and it seems they don’t either, so when issues arise it can take months to solve and put you in Financial ruin as a business. Order from them at your own risk & if you don’t need your products in a timely manner.
Update: No discount code was offered, no reply on emails when i asked why my 2nd order was delayed, they took no responsibility and the 10 days delivery stated on their website is FALSE. I would not bother ordering from this website, you'll get it quicker on any other website. Definetely the worse customer service I've ever recieved from a company and I wont be using my hard earned money on Qogita, you shouldnt too.

I LIKE TO BY WITH YOU GUYS BECAUSE OF THE QUICKLY CHIPPEMENT

Perfect partner
Good price, Quick delivery. Suggestied

Very good experience and all the team is fantastic! The goods are original and very fast delivery!

ORDER NUMBER: 7J8NMD8 .This was my first time ordering from this platform. I was initially informed that there was an issue with the pallet and that they would investigate and get back to me. However, after waiting, I never received any follow-up.

I then took the initiative to contact the delivery company myself and learned that the pallet had been damaged. It is concerning that this information was never communicated to me by Qogita.

At this point, I have already made the payment, but I still have no clarity on the status of my order. I have tried reaching out multiple times via email and WhatsApp, only to receive an automated response stating that they are unable to reply within 24 hours due to WhatsApp rules. This is both confusing and unhelpful.

Meanwhile, they enforce an 18-day deadline to submit a claim, yet no one from their side has made any effort to contact or update me. This lack of communication and transparency is unacceptable.

I strongly advise others to avoid this platform. This will be my first and last order with them, and I would not trust their customer support despite the claims made on their website.

I sell on Amazon marketplace, and overall my experience with Qogita started positively. Support is usually very fast and responsive. In cases such as damaged or broken packaging, the support team reacts quickly and generally resolves issues in favor of the customer, which I appreciated.

However, I encountered a serious issue that significantly affected my business. A customer filed a complaint claiming that a product was not authentic. I requested all necessary documentation required by Amazon, including supplier and sourcing details.

Since Qogita operates as an intermediary between suppliers and buyers, they were unable to provide this information, referring to non-disclosure agreements with their suppliers. Unfortunately, for Amazon compliance purposes, such documentation was not accepted.

As a result, my Amazon account is now at risk of deactivation. Even though I provided all available invoices from Qogita, Amazon requires additional proof of authenticity that I cannot obtain through this platform.

I also contacted Amazon support directly, and they explained how critical supplier traceability is for maintaining account health. In many cases, sellers have faced serious consequences when documentation cannot be fully verified.

This creates a significant risk for sellers relying on intermediary platforms, especially in cases involving authenticity claims or customer complaints. Even if a product is genuine, the inability to provide full supply chain transparency can lead to account suspension risks.

I strongly recommend that sellers carefully consider this limitation before working with intermediary suppliers where full traceability documentation may not be available.

professional dealing on time response go beyond expected very satisfied highly recommended

I’m really impressed with the customer support at Qogita. They are professional, quick to respond, and truly care about helping their clients. As a new business owner, having such reliable support gives me great confidence. Five stars for the amazing service!

My experience sourcing products through Qogita has been exceptionally positive. As a business owner, finding a reliable wholesale platform is crucial, and Qogita delivered a seamless process from ordering to delivery.

Their pricing is competitive, and everything arrived exactly as expected. I highly recommend Qogita to any business looking for a trustworthy B2B partner.

Not worth the hassle - Risky wholesaler. Bad service
Order number 7NKGBZ6
Spent £600 on gift sets and each one came heavily scratched and dented. Shipping container had no sign of damage meaning the supplier knowingly sent them damaged. Qogita does not do returns or refunds instead a a partly sum of £30.42 was placed in my cash wallet without my agreement. This has been a horrible experience and customer service is no better unless you want to talk to Maggie the AI bot. These guys just don't get it. I bought new so I expect new. I don't want a voucher or a small discount. I just want what I paid for otherwise a full refund please. This matter now is with my credit card provider.
There is just no "BUYER PROTECTION" you are left with things you cant sell or having to make a substantial loss. NOT WORTH IT!

I am basically a new client of Qogita. But I would say, for the order and delivery, I have no problems since the beginning. The customer support is great except for their AI support which sometimes put you on a loop with your issue.