Qogita Reviews 

Easy order quick delivery and super support

Our experience with Qogita has been exceptional. Very good prices for health and beauty products which are hard to beat across the market. Delivery is always early and any issues we have are dealt with swiftly by the team at Qogita, very glad to have found Qogita and we will continue to use them for a long time.

A Fantastic Company and i feel very lucky that i discovered them,, and even more lucky for trusting to buy from them,, fantastic Quality and the prices are fair, and as my business grows i plan to keep buying more from them.

Top Class,

Absolutely joke of a company...
Been 2 months waiting for a order and all they can say is next week next week.
Been asking for my money back and they finally come up with rubbish saying that they have shipped out and are waiting for reroute before they can send my money back even though no shipment has been sent to begin with.

EXCELLENT CUSTOMER SERVICE, FAST DELIVERY

Great service will definitely be placing more orders. Massive range of products, They arrived in around 2 weeks so not the fastest delivery, but as long as you know you’ll have a short wait then it’s great.

great variety of very good brands

I purchased two products from Qogita, and the experience was extremely disappointing. Let me make this very clear: the photos on the site showed a pack of 3 for the first product and a pack of 4 for the second.

The title didn’t mention anywhere that it was “pack of 1” or “single unit”, so I naturally assumed I would receive what was shown in the images. Especially since Qogita also has a separate listing clearly labeled “pack of 1” for the same product, which makes it completely confusing and misleading to have two almost identical listings with different images.

When I received only 1 unit of each product, I asked to return the order — but they refused the return, claiming it was my fault for misunderstanding. They later changed the photos and description on the listing, but I have screenshots proving exactly how it was at the time I ordered.

Despite this clear evidence, Qogita continues to refuse the return and takes no responsibility whatsoever.

It was an unpleasant and misleading experience — I strongly recommend everyone to be extremely careful, take screenshots, and avoid falling for such practices.

And I also received different GTINs for both products, anyway I requested the account to be deleted, this is the 2nd problem with them that I haven't found a solution to and I've lost a lot of money

Great service only let down by the delivery team which is out of your control

This company is a joke… please don’t waste your time and money on Qogita like I did. Placed order of 6K on 14th May and till this day 11/7/2025 I am still waiting. Promises, promises, courier issue, we have changed delivery company and all I got was next week, next week.
If you have a problem, you just can’t speak with anyone apart from a bot and when you eventually get through you get the usual Bull****. You get ignored all the time with no reply. BUYERS BEWARE!!

Great prices and speedy delivery. Thanks 👍👍

They had contacted us numerous times to get in their platform as sellers. We were cautious at the beginning because everything presented to us were so good to be true.
After some online meetings, phone calls, messages and face to face meeting in Cosmoprof Bologna we finally decided to proceed with the cooperation.
We were speaking with a seller account manager for our launch in the platform. We had sent the inventory that we could buy and stock in our warehouse and we asked them many times if we would be ready to start selling because we should place orders to our suppliers and have the Qogita stock ready in our warehouse. The seller account manager said we would be ready for the launch in the next 2-3 days so we proceeded with all the orders total amount 100k. Qogita knew about the stocks we were going to buy for their platform and we had agreed on everything. The reason we had to buy extra stocks for them was because we have multiple sale channels (e-commerce platform, wholesale channel, physical stores and special wholesale channel for huge clients in Europe). So all the stocks we already had were blocked for the other channels that we do for more than 10 years. They were informed for this issue from the beginning! 1-2 days after the guy responsible for our account was informed about everything and let us know that we will be ready for the launch in 2-3 days let us know that we can't finally proceed because our stock was too low for them!!!!!!!!! AFTER ORDERING AND PAYING 100K WORTH OF STOCK FOR THEIR PLATFORM.
We lost precious time for them days in meetings and conversations with some "managers" and their CEO. They informed that it's very easy for them to proceed with the launch but they never did! They stopped answering to our messages after telling to us that we should have worth of stock more than 1 million €. Disgusting unprofessionals why didn't you mention that from the beginning ? We would never block so much stock for a new sales channel we haven't even tested!
UNACCEPTABLE!

This company is hands on! I had an onboarding call which made using the website super easy! After making my first purchase, they called to check if everything went well. In a world where you're stuck chatting with a bot, they definitely gave me a human experience!

Fast, good priced

Once we fully payed 17.06 our order we saw in the system that order in progress after day 3 i contacted a manager from Quogita and i said im not trust that suplier i prefer to get a refound or change for a real suplier,after that they send me tracking links which are not working,for my questions about that the links are not working it looks like you wont get any order Quogita send me another links where you see that the parcel in transit on 24.06 ,the next days 25/26 i saw same information your parcels are in transit last update information 24.06,almost everyday i asked about refound for have a possibility to order at the other place ,even in Qogita cabinet i see information that i can rase a claim that some items in my parcels are wrong but to ask a refound coz i dont get nothing til 02.07 i cant it is avalible only from 10 .07,but why? If manager in Quogita saying that some logistic department see my parcel is in transit but they cant write where..I cant ask my money back,really it looks like a problem,,do not find a posiibility to send me my items whith the other suplier ,telling me storyes about transit.Quogita made advertizing that they can support e commerce but who will wait his order one month? Quogita even dont know that people who are selling their goods at that platform are they existing or no what you will think?
End of story we recived our parcel 3.07 (we payed 17.06),some items are wrong ,but it is better than nothing and cominication whith Quogita it is really very difficult when they cant give you the delivery company contacts or they cant ask a supler to contact us,cant send you delivery links which are workings
Im absolutly sure that parcel was just losted and Quogita dont have any solutions in such commmon situations ,but in EU waiting parcel so long whithout any chances to get information where is your parcel how you can find delivery company its ....

You are the best!!!