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A complete lack of any service. I cannot believe this website has kept going. Still waiting on merchandise to arrive; it's been a month. They don't respond to any emails. This site is terrible and to say the least unreliable.
Ordered SW for my child. Waited weeks, but it never arrived. Sent email to their customer service email address, but no response. Called their phone number, but no answer or even a recording.
Sent wrong software. Did not answer any emails. Would NOT recommend to any one. The software they sent me wasn't even from them it was purchased from a third party and sent to me. DON'T USE PAY PAL! As long as the vendor sends something (EVEN IF IT WAS NOT WHAT YOU ORDERED) pay pal will NOT help getting a refund.
I ordered a software from this outfit and it came a month late. They never answered any of my emails and I still cannot figure out the code to use to get it downloaded. I would never order from them again and would advise anyone not to order from them.
2/10/2009: I ordered merchanide from them. Charged on my CC. Nothing ever shipped. Sent at least 6 emails and eventually tried to call them via the phone number listed on my Visa statement. I tried calling at least five times over 3 days. The phone would just ring and ring. Luckily I paid via CC and am disputing the payment.
I ordered software and recieved it within 3 days. It was a perfect transaction
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