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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and knowledgeable approach, often highlighting their willingness to go above and beyond. Many people appreciate the transparent communication and the detailed explanations provided, which helps them make informed decisions. The service is frequently described as efficient, stress-free, and of an outstanding standard, with many consumers noting the excellent quality of work and the use of genuine parts. Reviewers also commend the reasonable pricing, often finding it to be significantly better than main dealers. However, some customers experienced dissatisfaction with the diagnostic process, feeling that initial payments did not lead to clear answers or that issues were not properly identified. A few people also mentioned issues with installation work, specifically regarding drainage, and a perceived lack of responsibility for these problems. There were also occasional comments about changes in customer service quality, with some reviewers noting a less personal or less attentive experience than in the past.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the team's... See more

Staff

People report positive experiences with staff, consistently highlighting their professionalism, friendliness,... See more

Price

Reviewers highlight positive aspects of price, consistently praising the reasonable and competitive costs for... See more

Technology

Reviewers mention positive feedback about technology. Customers consistently praise the quality,... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the outstanding and helpful customer... See more

Based on these reviews

Rated 5 out of 5 stars

Was recommended to go to Quattro Tech a few years ago when the local main dealer was blatantly ripping me off and causing huge amounts of unneccesary work. What a breath of fresh air to come here. Fan... See more

Company replied

Rated 5 out of 5 stars

Fantastic team! Always massively helpful and friendly despite being mega busy, everything is transparent and explained really well so you can make informed decisions about your vehicle repairs and ser... See more

Company replied

Rated 5 out of 5 stars

QT Group St Ives have been absolutely fantastic looking after our VW T5 Ruby for the past three years. The team — especially Kelvin, Justin, and Matt — have always gone above and beyond to help us w... See more

Company replied

Rated 5 out of 5 stars

The team at Quattro Tech are always friendly and professional. Always happy to help you. Always knowledgeable about solving problems. Always have time for you without rushing you despite their busy sc... See more

Company replied


Company details

  1. Car Repair and Maintenance
  2. Auto Repair Shop
  3. Auto Tune Up Service

Written by the company

Quattro-Tech is your main dealer alternative for parts and servicing for AUDI, CUPRA, SEAT, ŠKODA, VOLKSWAGEN and VW commercial vehicles based in St Ives, Peterborough & Cambridge. We use genuine VWG (Volkswagen Group) and Original Equipment (O.E.) parts to service, repair and maintain your vehicle whilst upholding your manufacture’s warranty. (www.quattro-tech.co.uk) We also offer a range of performance enhancing upgrades for a large number of the VWG vehicles through QTP (www.qtperformance.co.uk). This is our all in one supply and fit solution for VWG performance parts. Simply order, arrive and drive! At the start of 2025 we launched QTEV (www.qtev.co.uk) to offer our new and existing customers a repair and maintenance solution for their Hybrid and EVs. Our aim is to provide an exceptional customer experience, building lasting relationships through integrity and honesty from our highly trained staff who have a passion for customer service. With a dedicated team possessing over 150 years’ combined experience dealing with VWG (Volkswagen Group), you can be confident your vehicle is being look after by true specialists. We service the areas in and around Cambridge, Huntingdon, Peterborough, St Neots, Bedford, Newmarket, Bury St Edmunds, St Ives, March, Bishop’s Stortford and more. From MOTs, Brakes, Cambelts, Servicing, Air Conditioning, Clutches, x4 Wheel Alignment, Diagnostics and much more. Get in touch with our team today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

192 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Did a Cambelt change at 134,000 on a…

Did a Cambelt change at 134,000 on a Passat 2.0 Ltr. Looks to be a very good job. Quattro Tech have a good reputation in St Ives and I would estimate will be very good in Bury St Edmunds.

April 15, 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi Carl! Thank you for your review!

We’re pleased to hear you’re happy with the cambelt work on your Passat — it’s a really important job to get right, especially at that mileage.

We really appreciate your comments about our reputation as well, it means a lot to the whole team. Hopefully we’ll see you again in the future if you need anything

Rated 5 out of 5 stars

I have loved every GTi I have owned and…

I have loved every GTi I have owned and previously used a VW main dealership to service my vehicles. Moving to St Ives, I looked for an alternative local business to service and MOT my vehicle. The service I received from first contact was superb; availability and booking was super easy and when I met the team I felt absolutely confident that they would look after my ‘Little Jewel’. And the cost and quality of care was unrivalled. Guys, thank you, you have a devotee..

March 25, 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi Karen! Thank you for such a fantastic review!

We’re really pleased you chose us after moving to St Ives, and even more so that you felt confident leaving your GTI with us — we know how much these cars mean to their owners!

It’s great to hear the whole process, from booking through to the work itself, met your expectations. We’ll make sure your “Little Jewel” continues to get the care it deserves every time it’s in with us.

We really appreciate your support and look forward to seeing you again soon!

Rated 5 out of 5 stars

Highly recommend

Thanks to the whole Van Werks crew. They were brilliant to work with and really knew their stuff. The tips they shared on our electricity setup were super helpful and much appreciated.

Also, a massive thanks for squeezing in the air vent for our van. We’re really happy with the results!

April 11, 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hiya! Thank you for the great review!

We’re really pleased to hear you had a positive experience with the team and that the advice on the electrical setup was helpful — it’s something we always try to get right for each build.

Glad we could get the air vent fitted in for you as well, and even better to hear you’re happy with how it all turned out.

We appreciate the recommendation and hope you enjoy the van!

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Ten, ten.

April 2, 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi Glenn! Thank you for the 5* goes a long way, we are glad you had a positive experience with us!

Rated 5 out of 5 stars

Knowledgeable and professional team…

Knowledgeable and professional team have looked after my Audi for years. Highly recommended

March 27, 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi Kevin! Thank you for your continued support over the years — it really does mean a lot to us!

We’re so pleased to hear the team have consistently looked after your Audi and that our knowledge and professionalism stand out.

We really appreciate the recommendation and look forward to seeing you again next time

Rated 5 out of 5 stars

We were recommended to try Quattro-Tech…

We were recommended to try Quattro-Tech Ltd and I’m so glad that we were. The team are fantastic and very professional. The work carried out is alway of a high standard and at a much affordable price. I’ve already recommended Quattro-Tech to my neighbours.
Mrs Findlater

April 1, 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hiya! Thank you for the kind words and for giving us a try — we’re really glad you did!

It’s great to hear the team have made a strong impression and that you’re happy with the standard of work and value we provide.

We really appreciate you recommending us to your neighbours as well — that means a lot to us.

Thanks again for your support, and we look forward to seeing you next time!

Rated 5 out of 5 stars

Absolutely

Absolutely — here’s a polished 5-star review you can use:

⭐️⭐️⭐️⭐️⭐️

I couldn’t be happier with the work Steve and his team did installing my van battery system. From start to finish, the whole process was smooth, professional, and stress-free. Steve took the time to explain everything clearly, making sure I understood how the system works and tailoring it perfectly to my needs.

The quality of the installation is top-notch — neat, efficient, and clearly done with real attention to detail. You can tell they take pride in their work. The team were friendly, punctual, and left everything tidy afterwards, which I really appreciated.

I wouldn’t hesitate to recommend Steve and his team to anyone looking for a reliable, high-quality install.

Thanks again — fantastic job!

April 8, 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hiya! Thank you so much for the fantastic review!

We’re delighted to hear how happy you are with the whole process from start to finish. Steve will really appreciate your kind words — he always takes the time to make sure everything is clearly explained and tailored to each customer’s needs.

It’s great to know the quality of the installation and attention to detail stood out to you, as that’s something the whole team takes a lot of pride in.

We really appreciate the recommendation, and if you need anything in the future, we’ll be more than happy to help 👍

Rated 5 out of 5 stars

Thanks Ross & Staff

Booked in and arrived at 8.30am. Ross was there waiting, took my keys with a smile. Said he would call back, which he did 2 hours later. Passed, which I hope it would, as I have only covered 2.3k in the last 12 months. But one is so aware of "unscrupulous" MOT stations that find fault just to charge for extra work. Quattro-Tech Ltd at St Ives is NOT one of those!

April 2, 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi John! Thank you for the great review!

We’re really pleased to hear everything went smoothly on the day and that Ross looked after you from the moment you arrived.

We completely understand your point about MOT concerns, so it’s great to know our honest and straightforward approach gave you confidence. That’s exactly how we believe it should be.

Thanks again for your support, and we look forward to seeing you next time!

Rated 5 out of 5 stars

Fitted my golf in for its first MOT

Fitted my golf in for its first MOT. Great service, good communication and confirmation. Definitely recommend.

March 30, 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi Clare! Thank you for the great review!

We’re really pleased to hear you were happy with the service and communication throughout your Golf’s first MOT.

We really appreciate the recommendation and look forward to seeing you again

Rated 5 out of 5 stars

A great experience as usual with…

A great experience as usual with Quattro-tech. Got the job done as quickly as possible as they know I live a fair distance away and will be basically ‘kicking my heals’ until they call to say the car is ready.
All in all a brilliant service from start to finish.

March 25, 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi Andy! Thank you for your continued support — it really means a lot!

We’re really pleased to hear you had another great experience with us. We always try to be mindful when customers travel a distance, so it’s great to know that came across and we could get you back on the road quickly.

Thanks again, and we look forward to seeing you next time 👍

Rated 5 out of 5 stars

Thank you Ross!

Fantastic team! Always massively helpful and friendly despite being mega busy, everything is transparent and explained really well so you can make informed decisions about your vehicle repairs and servicing when needed! They really take the stress out of repairs or servicing. Ross and the team are genuinely awesome!

March 10, 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hiya! Thank you for the fantastic review!

We’re really pleased to hear you’ve had such a positive experience with the team. Ross will be especially glad to hear your kind words!

Keeping everything clear, honest and stress-free is exactly what we aim for, so it’s great to know that came across. Thanks again for your support!

Rated 5 out of 5 stars

Fantastic experience getting my Golf R…

Fantastic experience getting my Golf R serviced at the Bury St Edmunds branch. The staff were professional and really friendly. Very reasonably priced. I would thoroughly recommend.

March 31, 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi Maryanne! Thank you for the great review!

We’re really pleased to hear you had a fantastic experience with your Golf R at our Bury St Edmunds branch. It’s great to know the team looked after you and delivered the level of service we aim for.

We really appreciate the recommendation and look forward to seeing you again!

Rated 5 out of 5 stars

Excellent Service

Great communications, professional approach. Car fixed, price good. My 14 year old A6 back to fully fit.

March 23, 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi Julian! Thank you for the great review!

We’re really pleased to hear you were happy with the communication, service and pricing. It’s always great to get a car like your A6 back to full health!

We appreciate your support and hope to see you again in the future!

Rated 5 out of 5 stars

Alex and the Teamnwere great

Alex and the Teamnwere great. 5 stars

March 27, 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi Paul! We’re really pleased to hear Alex and the team looked after you so well — we’ll be sure to pass your feedback on

Rated 5 out of 5 stars

Legends

After reaching out to several companies with zero response or lukewarm interest, finding Van Werks was a breath of fresh air. From my very first call with Steve, the experience has been second to none The team’s process is seamless:

​Consultation: Steve provided incredible detail and advice right off the bat. I can't stress enough how much this man has helped our build come together.

​Planning: Steve invited us to meet Justin to iron out the vision, and Chris was fantastic with making our various amendments.

​Execution: Ryan’s workmanship on the final conversion is nothing short of exceptional. I honestly feel like the world is ours now; we’re unbelievably excited to travel in our fully converted dream camper—so much so that we’re heading off today!

​It is so apparent how much this team cares and how passionate they are about their craft. They’ve truly restored my faith in quality service. I’ve already booked back in for an awning in May and will be booking again for a diesel heater later this year. I wouldn’t go anywhere else—absolute legends!

Much love and thanks again guys,
Jack, Sus and the Ol'Pigeon 👊

March 26, 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi Jack! Thank you so much for such an amazing review — it really does mean a lot to the whole team!

We’re delighted to hear how positive your experience has been from start to finish. We’ll be sure to pass your kind words on to Steve, Justin, Chris and Ryan — they’ll really appreciate it. It’s great to hear the whole process came together just as it should.

Hearing how excited you are to get out and enjoy your camper is exactly why we do what we do — we hope you have an incredible time on your travels!

We really appreciate your continued support and look forward to seeing you again for the awning and diesel heater later in the year.

Thanks again, and enjoy the adventure!

Rated 5 out of 5 stars

Peace of mind VAG service

I’ve been a few times and I’ve only received excellent service. Recently Kelvin managed to fit my car in with very short notice as I was selling it and needed the dashcam removed, he also managed to provide a courtesy car too!
Needless to say my new A3 will be visiting soon.

March 11, 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi Simon! Thank you for the great review!

We’re really pleased to hear you’ve had consistently excellent service with us. Kelvin will be glad he could help at short notice and get everything sorted smoothly for you.

We appreciate your continued support, and we look forward to seeing your new A3 soon

Rated 5 out of 5 stars

Fabulous friendly service !!

Was recommended to go to Quattro Tech a few years ago when the local main dealer was blatantly ripping me off and causing huge amounts of unneccesary work. What a breath of fresh air to come here. Fantastic friendly efficient, down to earth, looking after my now two vehicles with no fuss, no dramatics, just great honest service and thats all before we say at a fabulous price too. Cant recomend highly enough.

March 17, 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi Andrew!Thank you so much for such an amazing review! We’re really glad you found us and that we could offer a refreshing change from your previous experience.

It’s great to hear you’ve trusted us with both of your vehicles and that our honest, straightforward approach has made a difference — that’s exactly what we aim for every time.

We truly appreciate the recommendation and your continued support, it means a lot to the whole team!

Rated 5 out of 5 stars

Quattro-Tech St Ives never fails to deliver great service

Had used the St Ives Quattro-Tech branch for many years with my previous Cupra, and recently again with our new family Ateca. Always found the team to be reliable and very honest with required work and costs. Ross has been great and very flexible with our situation to get our car back on the road as soon as possible. Great team, will for sure be back.

March 13, 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi Jeremy! Thank you for your continued support over the years — it really means a lot to us! We’re so pleased to hear you’ve had consistently great experiences with the St Ives team, both with your Cupra and now your Ateca.

Ross will be especially glad to hear your kind words, and we’re happy we could get you back on the road quickly. We always aim to be honest, reliable, and as helpful as possible, so it’s great to know that’s come across.

We look forward to seeing you again in the future!

Rated 5 out of 5 stars

A big thank you to Quattro tech

A big thank you to Quattro tech, for getting my car back on the road when we suffered suspension damage.
The customer service is I receive every time I take my car in, whether it’s service/MOT or general wear and tear is outstanding. I can never fault your honesty and integrity.
In the past 10 years of being a customer, you have never let me down.

March 9, 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Lauren! Thank you so much for your kind words and for your loyalty over the past 10 years — it truly means a lot to us! We’re really glad we could help get you back on the road after the suspension issue.

It’s fantastic to hear that you’ve consistently been happy with the service, and that our honesty and integrity have stood out to you — that’s exactly what we strive for every time.

We really appreciate your continued support and look forward to many more years of looking after your car!

Rated 5 out of 5 stars

Excellent service all round

Excellent service all round. Friendly staff and it's good to rely on experts in their field at a very reasonable price. Will certainly use these guys again!

March 12, 2026
Unprompted review
Quattro-Tech Ltd logo

Reply from Quattro-Tech Ltd

Hi Peter! Thank you for the fantastic review! We’re really pleased to hear you had such a positive experience with us.

It’s great to know the team’s expertise, friendly approach, and fair pricing made a difference — that’s exactly what we aim for. We really appreciate your support and look forward to seeing you again!

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