Queen Of Charms  Reviews 

140
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I ordered a charm neck-less with hummingbird pendant and at the time there was none in stock. However upon reply to accept a refund option as the neck-less i order had a very high sentimental value t... See more

Rated 5 out of 5 stars

Bought a bangle as a gift for my mum. Paid extra for gift wrapping and postage to Poland. It arrived there a week later together with a little message from me and two chocolates. Perfect. I am very... See more

Rated 5 out of 5 stars

I thought ordering a single item at Christmas time all the way from the UK to Canada would be a difficult event. Instead I was absolutely thrilled. The charm made arrived in the time they stated even... See more

Rated 5 out of 5 stars

Found Queen of Charms by accident whilst surfing the web looking for a gift for a friend. They had just what I wanted & excellent prices to boot! Quick, easy, smooth transaction. Extremely fast delive... See more

Company details

  1. Jewelry Store

Information provided by various external sources

QUEEN OF CHARMS is an online shopping experience equal to that you will find in any high street store. Queen of Charms have a huge range of fabulous designer jewellery, costume jewellery and charms available to browse and buy online, from top designer brands such as Dyrberg Kern, Me & Zena, Amore & Baci, Giorgio Martello, French Connection, Dyrberg Kern, Babette Wasserman, Tutti & Co, Dogeared, Spark, Rosie Fox, Simon Carter, Elsie Belle and Ollipop.


Contact info

4.9

Excellent

TrustScore 5 out of 5

140 reviews

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4.9

All reviews

(140)

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Rated 5 out of 5 stars

QOC

the ordering made easy and delivery excellent, I was a bit dissapointed with the finish of the safety
chain.I also received the swirl one but I ordered the rose finished one.
I noticed a swivel toggle on one end that attaches the chain to the ring but the other end no toggle to give that movement, it looked as if it had been broke and just put togther with a pair of plyers, I just dont like complaining as I seem to have to do it a lot these days with different suppliers whether over the counter or on the internet I dont have much luck.
I will most probably carry on shopping from this site as these charms are unavailable in a lot of my local retailers.

August 11, 2011
Unprompted review
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Reply from Queen Of Charms

Hi Elizabeth

Thank you for your review. The security chain you received is the correct one, the roses do look a little like swirls, the only other security chain we sell is a plain one. The chain hasn't been broken and put together again, all the chains are like that with the swivel toggle on one end, if you look at the picture on the website you can see that.

I'm so sorry you're not completely happy with your purchase, it's no problem to return it if you would like to and swap it for something else, or I can give you a refund if you would prefer? We strive to make sure all of our customers are 100% happy with their purchase :-)

Kindest regards

Vicki

Rated 5 out of 5 stars

Lovely-clear a lot of effort goes into showing customers you care!

Never received such a nice package in my life. Wrapped beautifully, and a lovely surprise was added inside (i wont spoil it for you). Also they were offering the most choice in the brand i was after at the lowest price. Have to say it takes a lot for me to rave to my friends about a business but i will be raving none stop about Queen of Charms.

August 7, 2011
Unprompted review
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Reply from Queen Of Charms

Thank you so much Sarah for your amazing review, and your lovely email :-) It's lovely to hear from happy customers and to know that we're doing the right thing! :-)

Rated 5 out of 5 stars

brilliant!!!!

quick delivery, the necklace is stunning!
love te chocolates!
xxx

July 31, 2011
Unprompted review
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Reply from Queen Of Charms

Thank you Sarah - really pleased you like the necklace - and the chocolates! :-)

Rated 5 out of 5 stars

Great Service and much more special than buying in highstreet.

They advised me after I emailed me with colour of outfit, They sent links with what they thought would match. I then ordered corsage, ring etc... and it arrived with 24 hours beautifully packaged with organza and sweets.

July 25, 2011
Unprompted review
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Reply from Queen Of Charms

Thank you for your fabulous feedback Teresa :-)

Rated 5 out of 5 stars

Excellent online shop

Nicely laid out website with easy use. Prompt delivery and well packaged. No complaints, only praise.

July 25, 2011
Unprompted review
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Reply from Queen Of Charms

Thank you for your great review Steven :-)

Rated 5 out of 5 stars

Beautiful Presentation

I Loved the necklace i bought for my daughter who is going to be my bridesmaid, the box arrived all wrapped in pink tissue paper with two chocolates inside, thats always a winner. Thanks great service...

July 16, 2011
Unprompted review
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Reply from Queen Of Charms

Thank you for your lovely review Julie :-)

Rated 4 out of 5 stars

good in every option

I find the products good, good quickness and nice costumer care.
i'm placing other orders soon

June 15, 2011
Unprompted review
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Reply from Queen Of Charms

Thank you Stefania :-)

Rated 5 out of 5 stars

Very satisfied customer

My ordered arrived on time & packaged well.
Very happy with service.

June 12, 2011
Unprompted review
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Reply from Queen Of Charms

Thank you for your feedback Frances :-)

Rated 5 out of 5 stars

Excellent all round service

Not only did i receive the product extremely quickly it arrived with gift packaging and with a couple of little chocolates - what more could a woman want!!

June 12, 2011
Unprompted review
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Reply from Queen Of Charms

Thank you Lynne! We're glad you liked the chocolates too!

Rated 5 out of 5 stars

exemplary

Quality products and exemplary service amke for a FAB website and easy shopping experience.

June 11, 2011
Unprompted review
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Reply from Queen Of Charms

Thank you for your lovely feedback Heather :-)

Rated 5 out of 5 stars

Just Brilliant.

An excellent purchase and very well packed, with the lovely gestures of the little chocolates that they put in with it.

Would highly recommend Queen of charms.

June 11, 2011
Unprompted review
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Reply from Queen Of Charms

Thank you Danielle!

Rated 5 out of 5 stars

Excellent service, with extra little touches!!

Ordered a silver bracelet, swift arrival, delivered before expected arrival and packaged very well with the extra little touch of choccies inside!!
Made my day!!!
Bracelet fab as well!!

June 11, 2011
Unprompted review
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Reply from Queen Of Charms

Thank you for your lovely feedback Caroline :-)

Rated 5 out of 5 stars

lovely charms and excellent delivery of items ordered, always received them very promptly by special delivery and will come back to Queen of Charms time and time again as the pricing is great.

I would chose Queen of Charms over any other site. Their charms are lovely and very reasonably priced compared to some others. I have 5 charms already since I started to collect in the last couple of months and particularly like their Morano glass. I will definately come back here time and time again.

June 11, 2011
Unprompted review
Queen Of Charms  logo

Reply from Queen Of Charms

Thank you for your lovely feedback Helen :-)

Rated 5 out of 5 stars

I believe it was the best packaging ever and a very good way of making customers loyal! the chocolates were amazing!

The products shipped immediately, they arrived just in time for my birthday :). The packaging is extraordinary as they give you small chocolates some great bags for your jewelry! I will definitely consider this site again for any kind of jewelry!!! Great and many thanks!!

June 11, 2011
Unprompted review
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Reply from Queen Of Charms

Thank you for your fantastic feedback Andrea! x

Rated 5 out of 5 stars

Fabulous classy Chain jewellery

Since receiving the earings and bracelet they have been worn so often.Lightweigth but they look very classy

June 10, 2011
Unprompted review
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Reply from Queen Of Charms

Great to hear Lesley :-) thank you!

Rated 5 out of 5 stars

no problems arrived quickly

easy to use website and quick delivery - getting the basics right!!

June 10, 2011
Unprompted review
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Reply from Queen Of Charms

Thank you for your feedback Alistair - it's good to hear that you found our website easy to use :-)

Rated 4 out of 5 stars

GOOD

i bought charms for my daughters bracelets, they all came wrapped with little gift boxes to put them in. it was prompt delivery. i could not fault the service.

June 10, 2011
Unprompted review
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Reply from Queen Of Charms

Thank you Catherine :-)

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