The quality of the material is ok. Not the regular OGIO value, but it barely passes the test. The shoulder strap is as flimsy and shaky as it can be. It quirks and buckles every time I pick up the bag. The size is misleading. It barely reaches the 15-inch mark from the outside, so it is smaller in the inside pocket. Perhaps a 14-inch laptop may fit, not a 15-inch one, as it is advertised. Not what I expected from Queensboro nor OGIO
Reply from Queensboro
Hi Flavio,
Thank you for your feedback. We're sorry the OGIO Vault Messenger Bag did not meet your expectations. Please don't forget about our hassle-free No Returns Necessary Guarantee.
Use the link below to contact our Customer Experience Team. They will gladly help you find a bag that better suits your needs and create a replacement order for you. Or, if you are not interested in a replacement they can issue a full refund. The best part? You won't be asked to return anything.
https://www.queensboro.com/contact-us.html
Thanks and have a great day!
