Quick Movers Reviews 317

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

After booking with Quick Movers I’ll be honest, I started having a few doubts when I looked more closely at reviews compared to other services. However, I’m pleased to say my experience was a posit... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service. Decided to use them after my friend recommended them. Very professional staff, they don’t waste your time and fully focus on work. Moved my while studio(to the new... See more

Rated 5 out of 5 stars

Quick movers were even better than expected. They arrived on time, nothing was too much trouble. They loaded heavy boxes and furniture and then safely delivered them to their destination. You get upda... See more

Rated 1 out of 5 stars

Never received £300+ refund after having to cancel, despite being promised I would (have it in written from them) and following up on it via email and phone every week. Stopped responding after a whil... See more

Company details

  1. Shipping Company

Information provided by various external sources

House Removals, Office relocation, Man and Van Service.


Contact info

3.8

Great

TrustScore 4 out of 5

317 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent Service - Would Use Again!

Quick Movers were able find a slot for me when I had to move quite urgently, and were very responsive to all my calls and emails.
They were around 20 minutes late to my 8am time slot due to traffic, but kept me informed the entire time so I wasn't inconvenienced.
The driver Chris who carried out the move was friendly, patient, understanding, was socially distancing during the move, and was clearly very experienced.
I was moving between small flats in London and the entire move was quick, efficient, stress-free, and cheaper than other competitors. I'd definitely use the service again!

July 1, 2020
Unprompted review
Rated 5 out of 5 stars

Name speaks for itself

Name speaks for itself!
Highly efficient an professional service at really good price.
I will definitely recommend the services to my friends who needs help with moving the house, and call you again if need be.
Thanks for all your help once again.
5***** :)

June 23, 2020
Unprompted review
Rated 1 out of 5 stars

Severely late and cannot be relied upon - avoid.

I had to pick up an oversized package from a warehouse which was a fair distance from my property, so had to book a van to arrive at a specific time to meet me there and to pick up the goods. I set off for the warehouse which was an hour away. When arrived I saw that I had a text that to say that the driver was still an hour away. The house passed and the driver texted me again to say that he was still 45 mins away. So I sat by the road side for nearly two hours waiting for this driver. Enough said.

My response to Chris at Quickmovers is that they are not quick movers at all and they now seem to make up their own reality as I have never used them before and so could never have given them 5 stars - that’s a ridiculous attempt to undermine the review. The bottom line is that if you need to rely on them Like I did, they will let you down as they cannot keep to what they say. Also, the driver never mentioned that I would receive a discount so again Chris is making up his own reality.

June 23, 2020
Unprompted review
Quick Movers logo

Reply from Quick Movers

Hi Hossen.

I'm sorry to hear negative reviews.
I understand that you are unhappy with the service you have not done.
You used our service before with 5 stars review.

We always try to make our work not stressful for our clients. It is very important for us to be on time, do our work well, so that the customer would be happy and come back to us.

This is not always possible. ( longer work, traffic ).

But it is very important for us never to lose touch with the customers.

The driver updated arrival time one hour before moving time.
Then was more traffic on the way.


In these situations , we offer our customers a discount to compensate for lost time..

I'm sorry again .

Best Regards
Chris

Rated 5 out of 5 stars

Very good service

Very good service, I was pleased with the team for being professional, friendly and timely in packing and unpacking items from the old to new property.
I will recommend and definitely use them again.
Thank you and keep up the good work

June 19, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service and very good price

Excellent service and very good price. I only needed to bring a garden sofa from my friend's to mine. I booked a big lorry but they ended up bringing a big Luton van and 2 men (instead of 1 that I paid for).
Payment online. The guys were just under an hour late but they kept me informed constantly so, I didn't mind.
£35 for an hour was very good I thought, and no minimum of 2 hours like with many other companies.
Overall, very good and I'll use them again.

June 17, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, very friendly and helpful and very easy to book. Booked the Luton van to move a piano and wardrobe and answered all my questions promptly about whether there were straps for the piano. Very happy thank you!

June 16, 2020
Unprompted review

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