Quick Plates Reviews 592

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 196 reviews, reviewers had a great experience with this company. Customers are really happy with the service, finding the process of ordering and receiving plates to be quick and efficient. Many people praise the ease of use of the website and the straightforward steps for designing and ordering plates, including the simple submission of ID documents. The delivery service is frequently highlighted as fast, with many consumers receiving their orders much sooner than expected. However, some customers also noted issues with their orders, such as receiving incorrect plate types or experiencing delays and non-delivery of items. A few other people also felt that the document verification process was unclear, leading to order refusals due to issues like screenshots not being accepted.

What people talk about most

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy, quick, and... See more

Service

Reviewers highlight positive aspects of service, frequently praising its speed and efficiency. Many customers... See more

Product

Reviewers mention ambiguous feedback about the product. While many customers praise the quality, clear print,... See more

Delivery service

Customers generally express satisfaction with the delivery service, often highlighting fast dispatch and... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and straightforward... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ordering my replacement plate could not be easier.clear steps to follow and everything worked well. Ordered it over the weekend end, and it was cleared and supposedly dispatched on the Monday after... See more

Rated 5 out of 5 stars

Easy ordering I have an electric car so I picked the plates with the green strip at the beginning then my personalised reg Very thorough to check I in fact owned the personal plate, just had to s... See more

Company replied

Rated 5 out of 5 stars

I looked at various number number plate suppliers but Quick Plates had the simplest and safest order system I could find. Easy to “design” the plates to my requirements and easy to order. The photo I... See more

Company replied

Rated 5 out of 5 stars

Brilliant service! Made a mistake on my order; gave wrong number on the plate. They advised they couldn't make the plate as not corresponding with DVLA information. Once mistake pointed out by them,... See more

Company replied



Contact info

4.0

Great

TrustScore 4 out of 5

592 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 78% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Very Happy

Very simple process. Easy to understand. Well priced. Fast delivery.

May 29, 2025
Unprompted review
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Reply from Quick Plates

Thank you so much for your fantastic review! We’re thrilled to hear that you found the process simple and were impressed with our lightning-fast delivery. It’s great to know your plates arrived even sooner than expected and that everything went smoothly. We really appreciate your recommendation and look forward to helping you again in the future if you ever need more plates. Best regards, The Quick Plates Team

Rated 5 out of 5 stars

Quick Plates was very professional…

Quick Plates was very professional during the whole process and super fast at getting back to my emails and updating me. Could not recommend them more!

May 23, 2025
Unprompted review
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Reply from Quick Plates

Thank you so much for your fantastic review! We’re thrilled to hear that you found the process simple and were impressed with our lightning-fast delivery. It’s great to know your plates arrived even sooner than expected and that everything went smoothly. We really appreciate your recommendation and look forward to helping you again in the future if you ever need more plates. Best regards, The Quick Plates Team

Rated 5 out of 5 stars

Ordered some new plates went through…

Ordered some new plates went through the the websites and quick plates were the best option. Quickly ordered them very useful and easy website to use and a great service. They offer good quality plates and extras if you want them. They also keep you updated with your order.thank you quick plates

May 19, 2025
Unprompted review
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Reply from Quick Plates

Thank you so much for your fantastic review! We’re thrilled to hear that you found the process simple and were impressed with our lightning-fast delivery. It’s great to know your plates arrived even sooner than expected and that everything went smoothly. We really appreciate your recommendation and look forward to helping you again in the future if you ever need more plates. Best regards, The Quick Plates Team

Rated 5 out of 5 stars

Super quick service

Super quick turnaround and easy to navigate the website.

May 15, 2025
Unprompted review
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Reply from Quick Plates

Thank you so much for your fantastic review! We’re thrilled to hear that you found the process simple and were impressed with our lightning-fast delivery. It’s great to know your plates arrived even sooner than expected and that everything went smoothly. We really appreciate your recommendation and look forward to helping you again in the future if you ever need more plates. Best regards, The Quick Plates Team

Rated 5 out of 5 stars

Can't fault.

Can't fault.
Easy transaction and fast process time.
All despatched within 6 Hours of initial order.
Note: ordered early morning in order to meet the afternoon deadline for next day.
Top job thanks

May 15, 2025
Unprompted review
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Reply from Quick Plates

Thank you so much for your fantastic review! We’re thrilled to hear that you found the process simple and were impressed with our lightning-fast delivery. It’s great to know your plates arrived even sooner than expected and that everything went smoothly. We really appreciate your recommendation and look forward to helping you again in the future if you ever need more plates. Best regards, The Quick Plates Team

Rated 5 out of 5 stars

Amazing service

Amazing service. Quick and great feedback and notifications.

May 12, 2025
Unprompted review
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Reply from Quick Plates

Thank you so much for your fantastic review! We’re thrilled to hear that you found the process simple and were impressed with our lightning-fast delivery. It’s great to know your plates arrived even sooner than expected and that everything went smoothly. We really appreciate your recommendation and look forward to helping you again in the future if you ever need more plates. Best regards, The Quick Plates Team

Rated 5 out of 5 stars

Quick

Quick, easy and helpful.

May 9, 2025
Unprompted review
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Reply from Quick Plates

Thank you so much for your fantastic review! We’re thrilled to hear that you found the process simple and were impressed with our lightning-fast delivery. It’s great to know your plates arrived even sooner than expected and that everything went smoothly. We really appreciate your recommendation and look forward to helping you again in the future if you ever need more plates. Best regards, The Quick Plates Team

Rated 1 out of 5 stars

It's all good until it's not

Online order process seemed simple and my daughter had used the service with no issues previously. Completed order and uploaded docs 3 times, each time an online message confirmed receipt and said I would receive next steps within 6 working hours. 4 days passed and I used the "contact us" option online to ask for a refund due to no contact. After a further 3 days I called and was immediately interrupted when explaining the situation. He had an incredibly aggressive approach to customer service and refused to let me speak with a manager (actually said he was the manager and then put the phone down). From the details on companies house and the lack of visibility of the owners or directors on any professional platforms I can only assume this is a very small set up who think they can deal with people in any way they choose. Dispute raised with the bank for refund and I'm hoping this review helps others avoid the horrible morning I've had in dealing with them
Update following reply- I'm grateful for such a speedy and polite reply, I only wish our telephone conversation had been the same. I am ashamed to say I allowed myself to respond to the hostility I faced (although I must be clear that this was said to myself as the call was ending). I see from other reviews it's not an isolated piece of feedback so possibly an area for development in your approach to conflict resolution

May 9, 2025
Unprompted review
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Reply from Quick Plates

Thank you for taking the time to share your experience. We’re sorry to hear that your interaction with us did not meet your expectations, especially after your daughter’s previous positive experience.

Regarding your phone call with our team, we want to clarify that we welcome feedback and aim to resolve any issues promptly and professionally. However, we do have a strict policy against aggressive or abusive language toward our staff. Swearing or hostile behavior over the phone will result in the call being terminated, as was the case in this instance. We believe respectful communication is essential to resolving any matter.

Kind regards,

Rated 5 out of 5 stars

Great Plates in Quick Time

I was searching online for a reasonably priced set of number plates for my van and came across Quick Plates. The process was simple – I filled in their online form, uploaded photos of my documents, and placed the order.

I assumed delivery would take a few days, so I planned to fit the plates the following week. To my surprise, less than 18 hours later, the postman was struggling to get a package through the letterbox – it was my new plates!

Brilliant service, lightning-fast delivery, and no hassle at all. I’ll definitely use Quick Plates again and would highly recommend them if you need new number plates.

May 7, 2025
Unprompted review
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Reply from Quick Plates

Thank you so much for your fantastic review! We’re thrilled to hear that you found the process simple and were impressed with our lightning-fast delivery. It’s great to know your plates arrived even sooner than expected and that everything went smoothly.

We really appreciate your recommendation and look forward to helping you again in the future if you ever need more plates.

Best regards,
The Quick Plates Team

Rated 5 out of 5 stars

Fast and efficient service at a fair…

Fast and efficient service at a fair price

May 7, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thank you so much for your fantastic review!

We really appreciate your recommendation and look forward to helping you again in the future if you ever need more plates.

Best regards,
The Quick Plates Team

Rated 5 out of 5 stars

Number plates

This was the easiest to use and Order Legally. And your dispatch time is fantastic. Thankyou so much for making my trauma at breaking the old 1 whilst on holiday so quick and easy to replace.

May 7, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thank you so much for your fantastic review! We’re thrilled to hear that you found the process simple and were impressed with our lightning-fast delivery. It’s great to know your plates arrived even sooner than expected and that everything went smoothly.

We really appreciate your recommendation and look forward to helping you again in the future if you ever need more plates.

Best regards,
The Quick Plates Team

Rated 5 out of 5 stars

Very easy to order

Very easy to order with clear clear easy to follow instructions for documents upload

May 6, 2025
Unprompted review
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Reply from Quick Plates

Thank you so much for your fantastic review!

We really appreciate your recommendation and look forward to helping you again in the future if you ever need more plates.

Best regards,
The Quick Plates Team

Rated 5 out of 5 stars

Quick response

Quick response, great service. Quality product

May 6, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thank you so much for your fantastic review!

We really appreciate your recommendation and look forward to helping you again in the future if you ever need more plates.

Best regards,
The Quick Plates Team

Rated 1 out of 5 stars

Poor quality plates and service- issues…

Poor quality plates and service- issues difficult to resolve, lacking accountability, suggest avoiding them.

May 1, 2025
Unprompted review
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Reply from Quick Plates

We’re sorry to hear you were disappointed with the quality and service. We take all feedback seriously and would welcome the chance to resolve any outstanding issues—please feel free to contact us directly so we can assist.

Kind regards,
The Quick Plates Team

Rated 3 out of 5 stars

Rejected my V5C photo 4 times

They rejected my V5C photo 4 times, as I was covering parts of the 11 digit doc number (top right hand corner), which should never be shared, due to risk of vehicle cloning, and vehicle theft. They should know this.
All other information was clearly displayed, registration number and name and address.

In the end I got fed up of having my "documents rejected" and took photo of entire front page.

Then the plates were dispatched and received quickly.

More sympathy to personal security and I would have given them 5 stars, as rest of process was good, simple and efficient.

April 28, 2025
Unprompted review
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Reply from Quick Plates

Thank you for your review and for sharing your experience. We’re pleased to hear that you found the overall process simple and efficient, and that your plates were dispatched and received promptly.

We do understand your concerns regarding document security. However, it’s important to clarify that UK law requires us to verify the entire original V5C document, including the full 11-digit document reference number. This information must be visible and unobscured in the photo for us to legally process and supply number plates. We fully appreciate the need for caution online, but as a registered plate supplier, we must comply with DVLA regulations—no exceptions are permitted.

We’re glad you ultimately received your plates without issue, and we hope this helps clarify our position. Thank you again for your feedback—it helps us maintain both our compliance and customer experience.

Kind regards,
The Quick Plates Team

Rated 1 out of 5 stars

Be careful

Be careful. It is only when you get to the checkout page that they will insist you send them further documentation otherwise they can’t process your order! I requested a refund within one hour of placing my order and as per their terms and conditions they charge you a £6 admin fee! This is the catch! Read other reviews, and I see the same issues are being posted. Shop elsewhere…….

May 1, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thank you for your feedback. We’re sorry to hear you were disappointed with your experience.

To clarify, as a DVLA-registered number plate supplier, we are legally required to request documentation that proves both identity and vehicle ownership before we can process and dispatch any order. This requirement is clearly stated on our website and throughout the order process, including prior to checkout.

Regarding your refund, our terms and conditions do outline a £6 admin fee for cancellations once an order has been placed. This covers the processing costs incurred even in the early stages of handling your order.

We understand it can be frustrating if expectations differ, and we’re continuously working to ensure our process is as transparent as possible. Thank you for taking the time to share your concerns.

Kind regards,
The Quick Plates Team

Rated 5 out of 5 stars

Fantastic secure service from start to…

Fantastic secure service from start to finish these guys don’t muck about they check everything to make sure the plates they make are being used in a 100% legal way before there dispatched unlike many of there so called competitors but in my opinion they have no competitors I would have no hesitation in recommended these guys for your number please🙂

April 24, 2025
Unprompted review
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Reply from Quick Plates

Thank you so much for your fantastic review! We really appreciate your recommendation and look forward to helping you again in the future if you ever need more plates. Best regards, The Quick Plates Team

Rated 5 out of 5 stars

Very clear instructions and prompt…

Very clear instructions and prompt reply on confirmation and dispatch.very pleased with the service.would recommend to friends and family.

April 17, 2025
Unprompted review
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Reply from Quick Plates

Thank you so much for your fantastic review! We really appreciate your recommendation and look forward to helping you again in the future if you ever need more plates. Best regards, The Quick Plates Team

Rated 4 out of 5 stars

The information supplied was clear and…

The information supplied was clear and helpful

April 16, 2025
Unprompted review
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Reply from Quick Plates

Thank you so much for your fantastic review! We really appreciate your recommendation and look forward to helping you again in the future if you ever need more plates. Best regards, The Quick Plates Team

Rated 1 out of 5 stars

Avoid

Avoid at all costs. After taking payment they then say your docs are no good. Within 1 minute of getting the email telling me I asked to cancel the order. They did but charged meca ridiculous admin fee. Should make it clear on order page what hoops you got to jump through to satisfy you. Terrible company.

April 15, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thank you for your feedback. We’re sorry to hear you were disappointed with your experience.

To clarify, as a DVLA-registered number plate supplier, we are legally required to request documentation that proves both identity and vehicle ownership before we can process and dispatch any order. This requirement is clearly stated on our website and throughout the order process, including prior to checkout.

Regarding your refund, our terms and conditions do outline a £6 admin fee for cancellations once an order has been placed. This covers the processing costs incurred even in the early stages of handling your order, such as admin checks and secure data handling.

We understand it can be frustrating if expectations differ, and we’re continuously working to ensure our process is as transparent as possible. Thank you for taking the time to share your concerns.

Kind regards,
The Quick Plates Team

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