QuickMobile Reviews 16

TrustScore 2 out of 5

1.8

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1.8

Poor

TrustScore 2 out of 5

16 reviews

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Rated 1 out of 5 stars

Worst experience of my life

Worst experience I've ever had with a company. Lowest price on the market at times, fast delivery, almost looking original products. But do not be fooled by it. I bought a Samsung S21, supposedly waterproof and thought of as one of Samsung's best phones. It lasted me 3 months before it broke for good. First signs appeared with a very weak battery, but it seemed normal as other Samsung users have had the same problem. However, my phone was not waterproof at all. I was caught in the rain and 3 drops of water was all it took before the water warning happened and later on, its death. I stored it in rice and got it into a service as soon as I could. Once I was there, I was told the phone was broken into, and looked like all its interior was smashed, automatically meaning that the waterproof adhesive was never there in the first place. They managed to get it to turn on, but I will never be able to use that phone again. Lots of money wasted.
With the phone I also bought a fast charging charger from Samsung. While that still works, it does not stick into a phone as it should, and at times it doesn't even charge.
Very easy to say, I will never again order from them. And while I can't do anything about it anymore, I hope at least someone is saved by this review.
Worst experience of my life with a company which seemed trustworthy.

September 15, 2023
Unprompted review
Rated 1 out of 5 stars

They are slow and lousy

They are call quick, but they are snails. They drag you a long way, use a 3rd party for returns, have very bad and delayed delivery and return systems. Plus their prices are inflated, I only ordered for them as they offered a payment option by installments and I could not find a better option at that time, but it was the first and the last time. Product was new, battery very bad, I received it after 2 weeks, then had to return it due to bad performance, they give no update on the return, have no mobile to call, only answer robotic messages, without providing any help. DO NOT BUY FROM THEM!

January 27, 2023
Unprompted review
Rated 4 out of 5 stars

Satisfied with everything

Satisfied with everything
The product arrived to me within 2 days of placing the order. Basically by swap, the phone arrives sealed to you but the charger and cable are missing from the box. Very dissatisfied with the communication with the courier, because I was not at home and he said that he would deliver to me the next day and that he would not return

December 9, 2021
Unprompted review
Rated 1 out of 5 stars

QUICKMOBILE FIX

QUICKMOBILE FIX - DONT BUY - NO PHONE - NO REFUND - FRONTLINE KEY WORKER LEFT WITH NO PHONE - YOU HAVE TO FIGHT EVERY STEP OF THE WAY FOR REFUND SEE OTHER REVIEWS/FACEBOOK/TWITTER - REPORTED TO TRADING STANDARDS AND WATCHDOG

April 19, 2020
Unprompted review
Rated 1 out of 5 stars

Quick mobile fix

Quick mobile fix. Please don't buy from this company. They sent me a badly scratched and unusable phone. I returned it recorded delivery to the Ilford branch and they haven't returned my money, or replied to any of my emails. Their phone number does not work. I think watchdog is my next step.
Deneaze.

December 3, 2019
Unprompted review
Rated 1 out of 5 stars

You will not get a phone and theywill keep your money

Quickmobilefix, where do i start?, Phone ordered on the 9/7/2019, never arrived, they cancelled the order saying i would be refunded in 3 days, 7 days later still no refund, they then said check your bank we have refunded you.
No money in my bank, contacted them again for the 9th time.
They then stated they had refunded me on the 8;9/2019, a day before i actually placed my order.
17/7/2019 they then said we were looking at
The wrong order you will be refunded on the 22/7/2019; this is 13 days after they cancelled my order yet still took the money out of my account.
DO NOT ORDER FROM THESE UNTRUSTWORTHY LIARS.
i have referred them to trading standards who have now been in touch with me, i have also referred them to rip off britain as there are so many complaints about them hanging on to peoples money for many days and weeks, what a disgusting customer service from a very corrupt company

July 18, 2019
Unprompted review
Rated 1 out of 5 stars

Don’t buy from this company

Don’t buy from this company. Five months of promises to repay me £209 and I went to my credit card company who agreed to cover the debt. Log onto the quick mobile fix support group on Facebook to see the sheer number of people who have and have had problems.

March 20, 2019
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. Difficult to deal with not to be trusted had I read reviews would not have dealt with them.

Many issues and too tired to write them all here just look on neg reviews on google says it all.

December 2, 2018
Unprompted review
Rated 1 out of 5 stars

Ordered phone off these

Ordered phone off these. Which took forever. When came was a fault on phone, which they say has been checked "what a laugh that is". Sent phone back awaiting a refund. Still waiting for it a month after they have received the phone. DO NOT BUY ANYTHING OFF THIS COMPANY. If could leave no stars I would.

September 26, 2018
Unprompted review
Rated 5 out of 5 stars

Exceptional service.

I sent my tablet Monday pm, had diagnostic result Tuesday. It was not economic to repair, so asked it to be returned. Arrived Wednesday morning. A fantastic customer service.

December 17, 2014
Unprompted review
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