QuickQuid Reviews 

531
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

If you have received a email or text by this company contact trading standards and look for legal support. A meeting has taken place about this company operating poorly and failing to follow their ow... See more

Rated 1 out of 5 stars

I wouldn’t recommend this firm! Borrowed twice 500….paid early. Third time after application asked me to ring them(during their so called office hours)and provide bank statement…..-NOT WORTH HASSLE,as... See more

Rated 1 out of 5 stars

This Company Should be banned for offering unaffordable loans to Middle class people . Interest is so high you will be keep borrowing money from other lenders to pay debts . Once you get stuck inside... See more

Rated 1 out of 5 stars

Waiting over 18 months for an irresponsible lending compliant to be resolved. They have been advised by an FOS adjudicator to refund interest and charges, but are not giving in because my loans are ov... See more

Company details

  1. Money & Insurance

Information provided by various external sources

UK Online Payday Loans up to £1500 funded as quickly as same day. All from the privacy of home no waiting in queues, nothing to fax.


Contact info

1.1

Bad

TrustScore 1 out of 5

531 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(531)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT USE!!

DO NOT USE!!!
Someone had fraudulently taken out a loan in my name and managed to have the loan sent to a bank account in a different name. I requested this Quick Quid account be closed down immediately which I was assured it was and now I am getting emails from the Collection Department asking for repayments.
They do not respond to emails and when you call them they fob you off saying 'everything is ok.'
This company should not be allowed to trade! Please do not use...the stress they have caused me is unbearable now

August 28, 2019
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. Had my complaint upheld by the Financial ombudsman, they gave QuickQuid 2 weeks to reply to their findings but it's been over a month!! Absolutely shocking. Avoid.

August 27, 2019
Unprompted review
Rated 5 out of 5 stars

Complaint respond and refund

5 stars for how complaint was dealt with ! Put in a complaint roughly 6 weeks ago for irresponsible lending and received several emails with updates that was still being investigated through the 6 weeks. Received final response email today with total offer and request for bank details to be credited sent back my details and received the funds in my account within 1 hour.

Great service

August 27, 2019
Unprompted review
Rated 1 out of 5 stars

Worse company I have ever dealt with

Worse company I have ever dealt with. Not sure how they are still trading! Payment dates are 25th every month as they ask you what date you get paid from your employer and it states this on your contract yet they love to take payments days earlier knowing you do not have the funds in your account so they can charge you late payment fees. My next payment is due to come out 20th for some reason it is now the 16th yet they have put on my credit that I have a late payment this month which is confusing as it isn't even due yet! This has made me credit score go down 60! Totally and utterly shocked and upset at such a horrible company. Customer service is terrible, can never get through unless you are on hold for a minimum of 30 minutes and when you do you cannot even understand the people on the other end of the phone as they are not English! When you ask to speak to a manager you get cut off with no call back. Was told my last payment made could not be refunded as the funds were already received by then, LIES! It showed on my bank account as pending and I even got confirmation of this when ringing the bank twice! How a company can lie about that is beyond me when I had the evidence but there is never a way to get round these terrible companies! I'm not sure how anyone who works for this company sleeps at night!

August 16, 2019
Unprompted review
Rated 1 out of 5 stars

BAD AT HANDLING COMPLAINTS - IRRESPONSIBLE LENDER

This company lent to me irresponsibly, they rejected my complaint so it was sent to the FOS who ruled in my favour and upheld my complaint, the adjudicator told them to refund any interest, charges and statutory interest, QQ did not agree with them and this is waiting to be picked up by an Ombudsman. Instead of working with the FOS and handling the complaint properly they just employ delay tactics knowing the end result will be same. I think the FOS/FSA need to crack down on companies like this, they should not be trading if they do not handle complaints properly and fairly.

August 15, 2019
Unprompted review
Rated 1 out of 5 stars

Adjudicator ruled they refund me my…

Adjudicator ruled they refund me my loan and interest which was roughly £950, they offered me £179, poor offer now being dealt with by ombudsman. They know they will have to pay out just a carry on with them stay clear of them!

August 7, 2019
Unprompted review
Rated 1 out of 5 stars

Poor communication and complaints handling

Having sent them 2 emails after 2 phone calls at their request I have not received any reply back from them. Erin Nemo is the FOS complaints representative and was meant to have called me yesterday as promised but no phone call. This company has no idea on customer relations and not interested in communicating with anybody.

July 27, 2019
Unprompted review
Rated 1 out of 5 stars

I recently started using quick quid…

I recently started using quick quid again to speed up buying a couple of necessities just by a couple of weeks, I get paid more than enough but I needed some emergency things now.
Anyway they have stopped me from using them because I paid them in full.???
DON'T TAKE MY MONEY.
In future I'll give if to my now 2month old son.

July 18, 2019
Unprompted review
Rated 1 out of 5 stars

Avoid!

I took out a £50 loan with Quick Quid via Top cash back 1 year ago and was promised £35 cash back but have never received my money. I stuck within the terms and conditions of the loan and despite giving these people my loan number I can't get any answer out of them! What a dreadful organisation! Avoid!

July 18, 2019
Unprompted review
Rated 1 out of 5 stars

I opened a fraud case on the 5th of…

I opened a fraud case on the 5th of July, for a loan of £100 that was fraudulently taken out in my name. Since then no progress has bene made on the investigation at all. I’ve been told numerous times that I will receive an email with instructions on what to do next, however, it is now the 18th of July and I still haven’t received this email. Each time I’ve called I have spelled out my email address, also stating that my email is my full name (which you have on the system directly in front of you). Yet, every time I call to complain about not receiving the next steps, I am told the email is spelt wrong and it will be sent again. I was also told when I opened the fraud case that all activity on the account would be paused, yet every time I call the balance due has increased. This means activity on the account has not been paused and interest is accumulating. Due to the lack of communication and support from your team I have endured immense stress and anxiety, and a this has taken a huge toll on my mental and physical state. I want to put an end to this. Therefore - I will pay the original loan of £100, but refuse to pay the interest, and expect this to be cleared in my name. Now, all I want is the account number and sort code for quickquid (I will not give my details to pay over the phone for security purposes) that I will pay the £100 into, and the interest is to be cleared. If this is not sorted within the next 2 hours I will be on my way to the head office in London and contacting local newspapers about you extremely poor company that takes advantage of anyone possible.

July 18, 2019
Unprompted review
Rated 1 out of 5 stars

Horrible company to deal with

Horrible company to deal with, customer service is down right disrepectful and they dont even communicate in time with the Financial Ombudsman. AVOID AT ALL COSTS

July 16, 2019
Unprompted review
Rated 1 out of 5 stars

This is an unauthorised firm

This is an unauthorised firm!
DO NOT USE!!!!!!! THEY WILL 100% RIP YOU OFF!

I just checked with the Financial Conduct Authority. They are NOT an authorised company! They have been reported by many for running a scam!

Their interest PER £100 is 80 pence per day

"You may have borrowed money from a money lender who is not FCA authorised. These lenders are often called loan sharks and they may physically or verbally threaten you if you can't pay back the money. They also charge extremely high rates of interest, which means you may end up owing much more money than you originally borrowed.

It's important to remember that loan sharks are breaking the law by lending you money in this way. They can’t enforce the high rates of interest they are trying to charge. You can’t be legally made to pay back the money and you have not broken the law if you don't pay it back.

If you are being harassed or threatened by a loan shark, you can report them in confidence in the following ways:

Telephone: 0300 555 2222. Calls, including mobile phones, will be charged at local rate.
Text/SMS: text loanshark and your message to 60003. Texts will be charged at your network's standard rate.

They can't initiate court proceedings because everyone is after them! JUST BLOCK THEM!

June 26, 2019
Unprompted review
Rated 1 out of 5 stars

I'd give it 0 stars if that were…

I'd give it 0 stars if that were possible! For a company that alleges to be quick and easy they're doing a shockingly bad job! They gave me a decision 5 hours ago but I am STILL yet to receive funds! They have demanded copies of my bank statements which have been sent hours ago, they then rang me and asked for more copies which were again sent. I have rung them and chased them at least 4 times only to be told that even though I jumped through all of their hoops that the processing department haven't got around to mine yet and the people in the call centre can't tell me when or how much longer it's going to take! Avoid like the plague!!!

June 23, 2019
Unprompted review
Rated 1 out of 5 stars

I have made a complaint to Quckquid for…

I have made a complaint to Quckquid for irrisponsible landing.
they rejected my complaint and it ended up to the FOS. The adjudicator upheld and on my favour and they rejected to the ombundsman for final decision, almost two years and not heard anything.

very bad

June 19, 2019
Unprompted review
Rated 1 out of 5 stars

Terrible company!!!

Terrible company!!!
Currently going through a complaint procedure with them, but as everyone else is saying. Poor communication. They never should have lent to me in the first place, I was in an absolute state financially.
Please. CAN EVERYONE STOP USING THIS COMPANY!!!!

June 18, 2019
Unprompted review
Rated 1 out of 5 stars

Horrendous customer service AVOID AT ALL COST

Horrendous customer service given on every occasion I spoke to them. If your desperate try else where - I decided against taking a loan because if they speak & treat you this badly before you enter a contract with them - imagine what they are like when you do. I had to give one star but if I could they wouldn’t have even got that.

June 12, 2019
Unprompted review

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